Renaissance Hotels in New York

Facilities: good Hygiene: good Good environment good service After reading the comments, I was a little hesitant at first, but it seems that the little horse is crossing the river! The hotel room, location, and sanitation are all good, so I will choose this place again if I come back in the future. After all, it is a good price-performance hotel, and it is very convenient to travel. The noise depends on everyone's acceptance. I don't think it will affect sleep Of course, you can tell the front desk to choose a higher floor when you check in. There is also a $30 fee mentioned by many people. If it is included in the reservation, then make it clear to the front desk that the fee included in our destination tax can be paid. Spend at the bar and exchange for items such as Central Park ride tickets! The Evian water in the room has never been used, so be sure to check the bill when you check out! In short, communication is really important when you go out‼ ️The small sharing hopes to help everyone travel! This time, I would also like to thank Zhou You, the housekeeper of Ctrip, for communicating with the hotel in a timely manner and solving my confusion!

I love its location. It is convenient to go to Times Square, Hudson Yard, Central Park, Penn Station and many subway stations. Though it is convenient, it is not as lousy as those in Times Square. Like most of the hotels in NYC downtown, the room is not spacious, but it works well for me. At least it has a sofa. The rooms are pretty modern with multiple USB plugs. The bed is super comfortable. The room is sound proof so it is great for light sleepers. Maybe the hotel is in the fashion district, the interior design reflects it by adding a seeing machine toy to the night stand. The staffs are super nice. The bellman on the first floor is amazing. They not only store luggages, provide directions but also remind hotel guests the temperature outside might be cool that it is better to put on a jacket before stepping out. The hotel is popular. The check-in time is 4 pm even you are an elite members.

I moved from a Times Square hotel where my room was old and the size of a closet to the Renaissance Chelsea. I used points for the stay and the manager Jessica greeted me by name and told me that she had been working on my reservation and was happy to upgrade me to a suite. They offered the standard points and also offered points in lieu of breakfast, along with a late checkout. This was wonderful and much appreciated. What I appreciated even more was the beautiful, spacious, clean suite with a fabulous view of the Empire State Building and New York City. Beautiful art throughout and nice clean furniture. Even though the room as ADA, it was still nice and I felt so relaxed in this space vs coming from a space that was brown, small, noisy and hot/humid. Oh, they also gave me a brand new (still in the package) compact umbrella for the threatening evening rain. - I will definitely stay here on my next trip to NYC!

Super awesome! This is my first trip to New York after the epidemic. I will stay for a long time, so I specially booked a suite. It is simple and clean. I simply decorated it myself and it feels like home! The living room is large, the sofa is comfortable, the dining table is very practical and the water table is just right. There are also two bathrooms, which is very convenient for entertaining friends! Not much variety in breakfast!

Me and Harlem go way back. Aloft Harlem used to be my go to hotel before I started staying more on the lower east side. In fact, a Marriott employee who used to work at Aloft directed me to this brand new, just opened hotel. I was excited to return to uptown and stay in this spot! I wanted to love this hotel. I don’t like giving lackluster reviews and feeling like a Karen. But over two nights, the transgressions just piled up. I’m a Marriott ambassador who stays in hotels about 240 nights a year. I never bring up my status. This might be the first time I actually uttered in frustration, “it’s September and I’ve already spent 27,000 dollars at these hotels, why is this so hard?” Upon checkin, it took almost an hour. This is even more frustrating because my first night was business and my company always sends a spending authorization. Two days in a row I checked with the hotel to see if they had received the authorization. They lost the first one. They mismanaged the second one. I always call or chat ahead to ensure a smooth checkin. It was still a mess when I arrived. The room was a “Central Park view.” I should have known better; I don’t know why I believed this title. I know New York geography better than that. I was looking into a building. Central Park facing or in the direction of Central Park shouldn’t be called central park view. I had changed from the city view to the Central Park view before arrival and I guess I’m glad I did because while they were trying to figure out my reservation they mentioned they had oversold the city view rooms. I will say the black out shades do a great job. The bed was fine. Sheets were a little co****. This hotel costs close to what a Moxy costs, so their sheets should be comparably smooth and comfortable. The bathroom was an absolute joke. Maybe not all the rooms are like mine, but mine may as well not have had a door. As you can see in my photos, the door is for “art.” There is a huge gap where you can see everything! Like probably 12 inches or greater of a gap! Who designed this and thought it was a great idea?! Glad I was alone. The air unit is SUPER loud. Doesn’t bother me as much since we usually have a fan on at home, but it was so loud that when it came on, I had to turn the TV up. It will likely bother some people. And you can hear everything through the walls. Oh, and the toilet clogged twice. And one of the days, the hot water was off all day for repairs, though that’s out of anyone’s control. It’s just giving context to a very un-relaxing stay. Back to the front desk mess—I later noted a destination fee on my bill (I had two separate bills because one night was business and one was personal). I don’t mind destination fees—I’ve had them at many Marriott properties. But I was never informed of this one. I even asked at the restaurant, and they had no idea. I finally went to the desk and asked and they explained I should have been given vouchers for each ni