Shanaya Resort Malang

Shanaya Resort Malang Reviews

Shanaya Resort Malang

Jl. Griya Permata Alam, Perun Gpa, Ngijo, Kec. Karang Ploso, Ngijo, Karangploso, East Java, 65152, IndonesiaView Hotel Details
Shanaya Resort Malang
Shanaya Resort MalangShanaya Resort MalangShanaya Resort Malang
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Shanaya Resort Malang Guest Reviews

4.4/5
Very Good
63 review
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(63)
Positive reviews(57)
Reviews with photos/video(17)
Negative reviews(3)
Anonymous User
Ranggawuni 2 Bed
Stayed in Aug 2024
Family
9 review
3.7/5
Posted on Aug 11, 2024
Sorry... Below average for breakfast, but thanks for keroncong live music band in the morning, love it, so can still enjoy breakfast..
Response from Property: Dear Anonymous User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Zanilla
Ranggawuni 4 Bed
Stayed in Jun 2024
Family
11 review
4.2/5
Very Good
Posted on Jun 8, 2024
Love the hotel.. quiet environment and perfect for families with kids..
Response from Property: Dear Mr/Mrs Zanilla, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Evelyn Kow
Kertanegara Garden View
Stayed in Mar 2024
Couples
11 review
4.5/5
Great
Posted on Mar 31, 2024
Definitely a great cooling place with nature. Very well maintained (guessed it is managed by Ascot group). Lots of Instagramable spots and backed by My Arjuna. Hotel rate is 50-70% cheaper during their quiet season (Fasting month), so we opted the villa which is furnished with Balinese style. Their glamping units aka Lord of the Rings has 2-4 beds styles. So booked early to avoid disappointment as it is mostly full according to our buggy driver
6/9
Response from Property: Dear Mrs. Evelyn Kow, Greetings from Shanaya Resort Malang. Thank you for providing a review of your visit while you were at Shanaya Resort Malang. It is an honor for us to hear positive reviews of your experience while staying with us. We believe that the reviews given are motivation for us to continue to maintain and provide better services, facilities and products from us. We also invite you to visit our Instagram and website for other promotions that may be of interest. Thank you for being our Guest. We hope to welcome you back on your next visit. Best regards, Wiweko Elnanto General Manager Shanaya Resort Malang
kl
Ranggawuni 3 Bed
Stayed in Jun 2024
Family
1 review
3.7/5
Posted on Jun 3, 2024
Staycation during weekend with family. Should well maintain the Glamping unit and furniture. Thanks
Response from Property: Dear Mr/Mrs Kl,Warmest greeting from Shanaya Resort Malang,A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :)Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products.We are looking forward to welcoming you again on your next visit :) see you!Sincerely,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
V3 Yani
Ranggawuni 2 Bed
Stayed in Oct 2023
Family
6 review
5.0/5
Outstanding
Posted on Nov 17, 2023
Ngg nyesel nginep di shanaya,, apalagi buat family recomended banget. kemari. kami menggunakan kamar yg Glamping next mau nginep di sini lagi mau cobain yg Villanya yg ada private pool thank shanaya Pelayanan Ok,, kebersihan juga oke kamarnya sangat nyaman dan tenang anak2 pda suka menginap disini Ngg ada foto,, yg ada video semua jadi di screenshoot😂🙏
Response from Property: Dear Mr V3 Yani, Greetings from Shanaya Resort Malang. Thank you for providing a review of your visit while you were at Shanaya Resort Malang. It is an honor for us to hear a positive review of your experience while staying with us. We believe that the reviews given are motivation for us to continue to maintain and provide better services, facilities and products from us. We also invite you to visit our Instagram and website for other promotions that may be of interest. Thank you for being our Guest. We hope to welcome you back on your next visit. Greetings, Wiweko Elnanto General Manager Shanaya Resort Malang
ANS APR
Ranggawuni 2 Bed
Stayed in Aug 2023
Family
1 review
5.0/5
Outstanding
Posted on Aug 18, 2023
Best experience.... overall best best best, pokoknya g bakalan nyesel bermalam di Shanaya❤❤❤
Guest User
Ranggawuni 2 Bed
Stayed in Jul 2023
Family
2 review
4.2/5
Very Good
Posted on Jul 19, 2023
I was really pleased with the hospitality.all staffs so that good to providing their best services.
Response from Property: Dear Mr/Mrs Guest User,Warmest greeting from Shanaya Resort Malang,A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :)Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products.We are looking forward to welcoming you again on your next visit :) see you!Sincerely,Wiweko ElnantoGeneral ManagerShanaya Resort Malang
Achmad Azzadit T
Ranggawuni 2 Bed
Stayed in Mar 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 22, 2023
Perfect hiling glamping
Response from Property: Dear Achmad Azzadit T, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
WXLicious
Ranggawuni 2 Bed
Stayed in Apr 2023
Couples
12 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Nice place for staycation surrounding by a lot of tree and the room is also beautiful. Love it! But if you take kids come here, need to watch them wherever they go.
Response from Property: Dear WXLicious, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Guest User
Ranggawuni 4 Bed
Stayed in Oct 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 23, 2022
So fun and unforgettable place to stay. Breakfast oke dan banyak menunya. Tempat estetik banget. Recommended resort. You must stay here.
6/10
Response from Property: Dear User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Anonymous User
Ranggawuni 4 Bed
Stayed in Dec 2022
Family
2 review
3.5/5
Posted on Mar 1, 2023
Bedding and cleanliness could be improved. Good for short stay.
Response from Property: Dear Anonymous User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
ᒍᗯ
Ranggawuni 2 Bed
Stayed in Sep 2024
Travel with friends
4 review
3.7/5
Posted on Sep 14, 2024
The bathroom has a little smell. It's not a big problem. The lighting in the room is insufficient, and the transportation is inconvenient. The location is a bit difficult to find. It’s a beautiful hotel for taking pictures, with a quiet and quiet environment The food in the restaurant is of high quality and the steak is delicious
Original TextTranslated by Google
Response from Property: Dear Mr/Mrs JW, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Guest User
Kertanegara Garden View
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Everything about the hotel exceeded our expectations! The a la carte dishes in the restaurant are delicious and the prices are very reasonable. The view from the restaurant is amazing! The room is very big! Except that the facilities are a little old, it is well maintained and the service is responsive! The hotel is very big and you have to cross a mountain. The view is very wide after entering! There are also cabins on the hillside. One of them faces the stream and the upper forest. There is a row of small beds with mesh. It feels so good. Unfortunately, it was fully booked during our stay.
Original TextTranslated by Google
Response from Property: Dear Guest User, Warmest greeting from Shanaya Resort Malang, A pleasant moment when we are welcoming you on your second home ‘Shanaya Resort Malang’, we are very happy when we know that you and your family was satisfied during stayed at our Resort. We hope you enjoyed Shanaya Resort Malang and also our surrounding areas give you an extraordinary experiences :) Thank you for spending your time at Shanaya Resort Malang and shared your feedback, your feedback is very important for us to improve and deliver the very best services and products. We are looking forward to welcoming you again on your next visit :) see you! Sincerely, Wiweko Elnanto General Manager Shanaya Resort Malang
Anonymous User
Ranggawuni 2 Bed
Stayed in Jun 2024
Family
13 review
4.2/5
Very Good
Posted on Jun 17, 2024
Good overall
Original TextTranslated by Google
Anonymous User
Ranggawuni 2 Bed
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Very satisfying and recommended. A beautiful, comfortable, cozy hotel like at home, complete facilities, friendly employees, and affordable prices. Just one suggestion if you can add to the shuttle fleet because of the weekend season, there are more and more guests, so the wait for pick-up takes quite a long time, let alone the checkout time. Hopefully the suggestions can build for the better in the future.
Original TextTranslated by Google
Response from Property: Dear Anonymous User Greetings from Shanaya Resort Malang. Thank you for providing a review of your visit while you were at Shanaya Resort Malang. It is an honor for us to hear a positive review of your experience while staying with us. We believe that the reviews given are motivation for us to continue to maintain and provide better services, facilities and products from us. We also invite you to visit our Instagram and website for other promotions that may be of interest. Thank you for being our Guest. We hope to welcome you back on your next visit. Greetings, Wiweko Elnanto General Manager Shanaya Resort Malang