Hotels Near Vinpearl Zoo in Nha Trang

We visited this property earlier this year and were so impressed we returned with our elderly parents. It is a newly built & modern property with exceptional service. I made a mistake with my booking and the staff & management were exceptionally accommodating. The property is located close to the beach and surrounded by great restaurants & close to large shopping complex

Stiamo alloggiando proprio adesso in questo hotel,prenotato ieri dopo essere scappati dall altro pessimo hotel in cui eravamo(ed era in 5 stelle) Devo dire onestamente uno degli hotel migliori in cui ho soggiornato nel mio viaggio in Vietnam. L albergo deve essere nuovo,camera moderna,pulita,spaziosa e con un bel balconcino che affaccia sulla città(ci sono anche camere vista mare). Piscina al 21esimo piano,due ascensori e non è da sottovalutare quando un hotel è pieno. Personale molto gentile,sempre sorridente e giovane come in tutto il Vietnam. Servizio di cambio euro e dollari in dollari vietnamiti (il miglior tasso trovato in 15 giorni) Avevo sbagliato e fatto due prenotazioni e loro si sono preoccupati di sistemare le cose con agoda e Booking senza il minimo problema. La città è molto bella e grazie a loro il nostro soggiorno non è stato rovinato,anzi,come sarebbe successo se fossimo rimasti nell altro albergo. Posizione magnifica,in pieno centro ma in via silenziosa anche con finestra aperta,servizio di noleggio motorino proprio davanti. Unica nota negativa la Colazione non proprio negli standard europei(mancano i dolci). Tornerei comunque senza pensarci un attimo. Come sempre il personale sa far la differenza è questi ragazzi ci hanno fatto stare benissimo consigliandoci e prenotando per noi quello che chiedevamo. Hotel ben al di sopra degli standard visti senza contare L ottimo prezzo. Grazie di cuore a tutto lo staff,avete confermato La magnifica ospitalità vietnamita. Una menzione particolare alla receptionist giovane ma preparata e con un ottimo livello di inglese

The newly renovated hotel is very close to the Nha Trang Beach. The beach is across the street. The room is large, the cleaning is very clean, there is an elevator, all the facilities are very modern, the focus is on washing machine and balcony, swimming back clothes are convenient for drying, bedding is also comfortable, the bathroom is very large and clean, The shower nozzles are brand new, because with the baby, this is very important, there is a small table, all facilities are new, the staff on the first floor is very warm, the proprietress is very good, the check-in time is not yet 8 am that day, the proprietress sees us with the children and let us check in early for free I am very grateful to her, very good person, recommend everyone to stay

Grand Taurane Hotel: Exceptional Luxury The Grand Taurane Nhà Trang Hotel offers an unforgettable experience with its excellent breakfast, comfortable beds, clean rooms, and stunning rooftop pool. The staff is incredibly polite and helpful, especially bellman Trần Anh Quốc, who goes above and beyond to assist guests. Highly recommended for a luxurious and memorable stay in Da Nang.

A very cost-effective hotel, close to the beach. I booked a sea view balcony room with a nice view. The room is spacious and the breakfast is worth the money. The service is very good, and the luggage and door opening are very good. The disadvantage is that the noise from the disco outside is quite loud, but it doesn't affect the rest. There is no rack for drying clothes and no disposable slippers. A deposit of 500,000 dong will be collected when checking in, and it must be in cash.

This is my favorite accommodation. It is perfect for long-term travelers like me, as it has a built-in closet for the washing machine. If you leave your clothes at the Nha Trang laundry, most of the time your white clothes will come back yellowed, but you can wash them yourself, so I recommend it. The view is needless to say, and the staff is also very friendly. However, if you are renting a motorbike, it is better for your mental health to park somewhere else. It costs 30,000 dong a day and you can go back and forth as much as you want, but since they don't understand, they charge you 5,000 dong and then charge you 25,000 dong again, so when you ask them if you paid 30,000 dong, they ask you to pay again, and it's not much, so it's a bit stressful. Please keep that in mind.

A very nice hotel and amenities. During first night, some hiccups over shower screen door but the counter leader, Thanh was fast enough to arrange necessary check and change of room. Even though I tried ro be a little bit difficult, Thanh was always on a smile to address concern. Thumbs up to the organisation for having Thanh as their employee. Thanh deserved to be praised and rewarded by the hotel organisation for good service attitude. Room were clean and big. Amenities are good too. Staff are always ready to help as our dad has difficulty walking, the security guard and bell boy there will always rush forward to help and hold our dad when walking up the hotel front entrance stairs. All of the hotel bell boy and security guards deserve to be praised and rewarded by the organisation too. Thank you! We will be back again.

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

Wir haben die höchste Zimmer Kategorie gebucht. Es war das Zimmer auf der vorletzten Etage und das am höchsten gelegene mit Terrasse. Neunzehn Euro die Nacht ohne Frühstück in 2. Reihe hinter dem Strand mit Meerblick und guter Lage - so die Bilder und die Informationen. Schon die Gasse zum Eingang macht nicht wirklich einen guten. Man muss am Eingang einer Küche vorbei aus der es eher nicht so gut riecht immer mal Müll rausgeflogen kommt. Gut, da kann das Hotel nichts dafür. Ein sehr netter Pförtner hilft einem -ob wann will oder nicht- mit dem Gepäck. Er wird einen auch aufs Zimmer bringen. Der Check In ging schnell und der Reisepass muss an der Rezeption bis zum CheckOut hinterlegt werden. Den bekommt man nicht zurück. Zum Glück waren wir zu zweit so dass wir noch einen Pass hatten um einen Scooter zu leihen. Wir kamen auf der Etage an direkt an der Zimmertür ein riesiger Aschenbecher (als Nichtraucher eklig) Rauchen im Zimmer verboten aber auf dem 2qm Flur und 1 cm vor dem Zimmer erlaubt? Es befinden sich jeweils 2 Zimmer auf den Etagen. Unsere Tür ging nicht ohne Gewalt zu. Absolut verzogen. Im Zimmer dann die große Enttäuschung. Das Zimmer ist in einem Flair gestaltet, der etwas zu altbacken anmutet (das wussten wir aber schon von den Bildern), dass es jedoch schon so herunter gewohnt war.. damit haben wir nicht gerechnet. Die Podeste, der gesamte Boden.. alles schwer beschädigt und das nicht zuletzt weil es auch gar nicht richtig gebaut wurde. Das klingt vll witzig aber: als hätte ein Bäcker das alles gebaut. Barfuß laufen (was ja Standard in Innenräumen in Asien ist) unmöglich wegen Verletzungsgefahr. Ich bin in den ersten Minuten mit den Füßen öfter an herausstehenden Nasen hängengeblieben und hat mir 2 mal die Fußsohle eingeklemmt zwischen den Brettern im Boden welche nachgegeben haben. Wir schlafen immer gern auf sehr festen Matratzen aber das runde Bett war keine Matratze, es war so hart dass es eher ein Brett war. Es war auch keine Matratze erkennbar. Hat keinen Zentimeter nachgegeben. Das Bettzeug wirkte auch verlebt und die Gardine an der Terassentür (welche überhaupt nicht dicht war) hatte viele Löcher. Die Glasscheiben an der Fensterfront waren leider keine Fenster sondern mit Silikon zusammen geklebte große Scheiben. Man hört von draußen alles und das der Boden auch so aufgegangen ist wundert mich nicht, da Wasser und Feuchte hier leichten Zugang haben. Es war nicht sauber.. der Computer (Tower, Tastatur..) war sehr schmutzig.. auch der Stuhl. Die Terasse war so nackig und die Möbel aufgerissen (Rattan).. wir haben uns nicht wohl gefühlt uns wussten, dass wir hier keine 7 Nächte verbringen werden. Wir haben die Zustände an Agoda übermittelt und auch der Rezeption bescheid gegeben, dass wir dies getan haben. Wir haben nicht gepoltert.. einfach nur mittgeteilt, dass wir uns nicht wohl fühlen und alles in einem wirklich sehr schlechten Zustand ist, wir uns aber nicht streiten wollen sondern einfach gehen möchten. Die D

This hotel is highly recommended, even for discerning international guests. We felt very comfortable throughout and would have liked to have stayed longer. Very friendly and well-trained staff, exceptionally good cuisine and a very nice, clean and well-kept area. The sea view villas are top quality and very well equipped. We had a problem extending our booking and the very friendly General Manager took care of it personally and solved the problem quickly, easily and to our complete satisfaction. Thanks a lot for this! There really isn't anything to complain about here at the Hotel Amiana, which is why we give it 5 stars, which we rarely award otherwise! A great highlight of our Vietnam trip! A big thank you to the entire staff, you guys are great! ;)