Novotel Hotels in Nice

Even before we arrived at the hotel the staff demonstrated a bad attitude. I emailed them for information about which bus or tram was best for getting to the hotel and what stop to get off for their hotel. I was told that there was no bus that came near the hotel. This turned out to be completely untrue as the number 12 bus stops close to the hotel as does the number 2 tram. Check in was not a friendly experience, despite my having booked three rooms. The location of the hotel is behind the old town, but this is easily accessible three or four stops on the tram. The hotel is close to the Palais de Expositions. The rooms in the hotel are a perfectly adequate size with a separate toilet from the bathroom and a door to the bedroom. The bed was comfortable. One particularly good touch is the empty water bottle that is in your room when you arrive. There is a water machine (both fizzy and still water) by the elevator, where you can fill the bottle as many times as you want. There is also an empty fridge in the room where you can put this bottle and anything else that you have that you want to keep cold. The shower had good water pressure. However bizarrely the shower gel and shampoo dispensers had been stuck rather than screwed onto the wall and after one shower they ended up in the shower tray, where they stayed for the duration of our stay. There are adequate sockets in the room for customer use, including USB chargers. The television is very French-centric with only BBC World in English. There is a small swimming pool on the roof which is not heated. It has a number of seats around. Next to the Novotel is an NH Hotel that not only has a swimming pool on the roof but also a bar. The breakfast has a good range of options. On the Saturday and Sunday mornings the fresh orange juice machine was walled off, I don't know whether this is a permanent feature at the weekends, but it certainly spoilt our breakfast on these two days. When we checked out, a different member of staff was working and much more pleasant and friendly service was provided. The Novotel is well located for a visit to Nice and is more reasonably priced than hotels in the old town.

We had a wonderful stay at Novotel Suites..has wonderful service from the reception staff (Shirleen). They gave us great information about the train etc..and it all turned out well. I was able to do my laundry there, which was great after being away for a couple of weeks.

I stayed here for 1 night as my plane arrived in the early hours and I preferred not to take a taxi into Nice town by myself at that time. The hotel offers a very convenient shuttle bus transfer: they will collect you at Gate A1 at Terminal 2. I understand that if you are arriving at Terminal 1, they will collect you at bus stop number 6. Overall I was pleased with my stay. The room was small but this was not an issue for me. It was well equipped and this included a small fridge and decent AC. The free bottle of water in the fridge was a nice touch. There are also tea and coffee facilities in the room. Great black out curtains and from my room, I had a great view of the runway. I found the floor my room was on to be quiet. My only complaint about the room was that I found the bed quite hard so I didn’t sleep that well. The breakfast was delicious and well worth it and the staff in the breakfast room were very friendly and attentive. You are absolutely spoilt for choice in terms of breakfast options. As with other reviews of this hotel, I felt that the reception staff could have been more pleasant. When I was checking out, I asked for directions to the nearest tram stop going into Nice and the guy on reception just mumbled something. I tried to follow the unclear directions he had given me and ended up walking to the Parc Phoenix stop. I discovered later that there was a stop closer to the hotel. Although this was not a huge inconvenience for me personally, having to walk further than necessary with my case in the July heat was a bit annoying.