Holiday Inn Hotels in Northampton

Accessible room was good apart from having to go through very heavy fire doors to get to room so wouldn't manage alone. Couldn't have a shower due to to there only been a shower seat and not chair. Food at dinner and breakfast was lovely. Service was great at dinner but at breakfast I found one person wouldn't listen when I said no to things. I had carried my breakfast to the table was just about to put onto the table, it was taken out of my hand and put onto table without being me asked to where it nearly dropped on the floor. Handed our key back to reception 2 men working behind the desk seemed lovely but didn't ask how our stay was and just took the key off us. Must add though lady on reception when we arrived and during the evening was very welcoming, very helpful and so were thrle restaurant staff in the evening

Arrived late just after Midnight, no one around, had to wander around shouting for someone, so we could check in. Eventually we found people setting up a meeting room. Room was clean although a little tired looking. No shower gel. The room was on the main walk way and joined the stairs, so very noisy in the morning. Also at 9am, cleaner knocked and tried to access room, fortunately we had locked the door. Breakfast was good, although the hot food was dry and overcooked. Internet speed was OK and TV needs updating.