Hotels Near Isaida Station in Odawara

First and foremost, the hotel is just a road across the Yumoto station and bus stations towards all places in Hakone and is extremely convenient! The service was excellent and took my request in swift and prompt response. There is even a souvenir shop that gathers almost all kinds of souvenirs of the area. You can pay a little more to book a private onsen bath for yourself or your family. Will visit again if I come back to Hakone again.

We booked Hakone Airu under the expectation of taking part in an 'experience' and wanted to embrace all that we would be offered. Primarily, we were looking for a place to stay in the Hakone area with a private onsen and reasonably close to transport links. Hakone Airu delivered in all of these aspects and was a fantastic spot from which we could make use of the Hakone pass and explore the region. Directions upon booking were clear and advised taking a bus or taxi from the train station but we opted to walk the 15 minutes and take in the local shops. While the final stretch does climb uphill, if you are reasonably fit, it shouldn't be a problem. Check-in was very welcoming and after complimentary drinks, we were shown to our room which was perfect. The outside area with private onsen and views of the surrounding hills was divine and we enjoyed spending evenings 'soaking' in the atmosphere both figuratively and literally. This ticked every box in achieving the relaxing onsen experience we were looking for. Meals were plentiful. Breakfast was fit for a king and the western menu (with a Japanese nod) set us up for each day with full and satisfied stomachs. The evening meal was 'Kaiseki' which, as defined by Google, is ”a traditional multi-course Japanese dinner. The term also refers to the collection of skills and techniques that allow the preparation of such meals”. It is akin to a 'tasting menu' that you might expect in more elaborate Western restaurants. With that in mind, we fully expected a range of textures, tastes, colours and presentation that could challenge our palates. The meal did exactly that. Over ten, superbly presented courses, we sampled a range of meats, seafood and clever vegetable twists that both delighted and challenged our expectations. The Sashimi was a particular highlight along with the cleverly designed corn dish! A turban sea snail added to the adventure and is a great example of how the menu can push your expectations by providing foods you may not ordinarily opt for. Impressively, the menu was different each night and a delight to sample. Throughout our stay, the staff were outstanding: courteous, polite, helpful and went out of their way to accommodate. Thank you. We arrived at Hakone Airu with high hopes; these were achieved in every aspect. I would love to visit again and recommend it to anyone who is open to embracing everything on offer.

It was obvious from arrival that this hotel is brilliantly managed. In a clean and beautifully decorated reception area we were welcomed in a friendly and professional manner. Our room was spotless, well designed and comfortable with a fantastic view of the ocean and everything you could possibly need, even including bilingual TV!! I think the view improves the higher the floor, so aim for the highest of the twelve levels you can get! We were only able to stay one night, so couldn’t experience all of the countless facilities, but we absolutely loved the amazing and Brilliantly designed Bade centre with its beautiful swimming pool complex, impressive fitness centre and hot spring baths!! We had sunny but cool weather but swam outdoors in the heated pool area!! Brilliant!! There is a lounge area that serves a variety of food with specialities and themes. It’s very nice and has a well stocked bar, but it isn’t cheap!! Friendly service and a relaxing atmosphere, but “expensive”!! The buffet dinner though is good value with a wide range of tasty international dishes to suit all tastes! Go to the buffet for dinner!! The breakfast too was international and delicious. The dining room service was unbelievably friendly, thoughtful and professional!! Have no worries about choosing this hotel!

great experience The boss sister is very enthusiastic. It was raining on the day I left, and she gave me an umbrella, very happy. The environment is very good, you can see the mountain view when you wake up The breakfast is exquisite, and there are after-dinner fruits and coffee Traditional Japanese-style hotel, decorated very warmly Really like! Very close to the big platform station The hot spring is indoors, a pool, more like a small domestic bathhouse, if you go to Hakone to soak in hot springs, you can choose to go to Hakone's Tianshan Yuji, and return to the hotel to rest after soaking

This hotel is a historic property set in an iconic setting. We stayed in the Forest Section which features large, comfortable rooms that were a little dark, the bathroom lighting could be improved. Here is my issue. We arrived around 1:15 and we’re told that we could check in at 3:00. We had lunch in their cafe ( 50$) and asked again about an hour later if we could have early access. The very polite desk clerk replied “ Yes, for $70 dollars “. Astounded , I countered that we were departing early 2 days later, and he reduced the amount to $35. Now here is where communication becomes an issue: I continued the “are you kidding me?” and he kept bowing. I thought the issue was settled. That night and the next we ate at their lovely restaurants, French and the Cascade. Food and service was superb. With wine we spent about $900. Check out was early, and my husband didn’t really examine the bill. When we were back in our free early access room in Tokyo I noticed the $35 charge. I contacted the hotel’s customer service and they confirmed the charge. So, what about customer hospitality? I have NEVER been charged an early access fee for an hour. They have been times when we patiently waited for a room to be readied, and never demanded a rebate. It is all part of the guest/host agreement, I think this is probably a corporate decision by the Fujiya Group. Rethink your mission, guys, make guests feel wanted!

Hotel Indigo was recommended to us by a co-worker. She raved about how much she enjoy her stay, so we decided to visit for our Anniversary. We loved everything about this hotel from check in to check out, everything was amazing. The hotel staff always made us feel welcome, by greeting us (by name most of the time) whenever we were out and about in the hotel. Hannah checked us in. She was nice and provided us with information about the area. We had the breakfast included in our stay. The restaurant manager Koji-san was awesome. While not a picky eater, I do like my eggs cooked a certain way...lol.. On the first day of breakfast, my eggs were not cooked to my liking. When my plate was taken, Koji-san noticed that I did not eat my eggs. He immediately came to our table and inquired about the eggs. I told him that they were too soft for me. He apologized and asked if I had enough to eat and said that he would like to try again the next morning. I thought this was such a kind gesture. For the next 4 days, my eggs were cooked exactly how I like them. We had dinner at the hotel restaurant. It is a bit pricey, but the chef is very good. The salmon and asparagus were my favorites. Our anniversary was on the 22nd and we received a call from the front desk asking if they could bring us a gift for our anniversary. They brought us an assortment of sweet treats, which we enjoyed with a cup of tea. Very sweet. Our room was spacious, clean with the perfect temperature. The television was the largest that I have seen a Japanese hotel. Our room was on the riverside with a private outdoor onsen. While relaxing in the onsen, you can hear the calming sounds of the river. There is also a foot soak in the garden area. it was a bit to cold outside for me, so I didn't get to enjoy it on this stay. The hotel was cleaned thoroughly and safety precautions were taken. All of staff wore masks and for breakfast, we were provided with gloves to get continental items from the buffet. All tables were wiped down immediately after a party left and were socially distanced. The hotel is in close proximity to just about everything. During our 5 day stay, we visited The Open Air Museum, the Venetian Glass Garden, Gora Park, and The Red Gate of Peace. We will definitely be returning and look forward to our next stay in the Spring.

We got this very large suite that was in the CONDO complex. It is outside of the main building but there are walkways in the back that allow transverse with the key. That said, it was incredibly comfortable. The beds were plush and comfy. Spring bath was soothing. The suite was HUGE!! There was a large sitting area as well as a patio. The entire place never felt crowded even though people were always checking in. I did not see anyone the entire time while walking around except during mealtime and the dessert hour. We signed up for both dinner and breakfast because we weren’t too keen on looking for a restaurant. It was the best decision because the food was very fresh and varied (although focused on Japanese more). It was buffet style with an extra personalized item that you get to order. Dessert was generous and there was a small bar to mix one’s own drinks. Afterwards, there is a dessert-beer-coffee bar that was just wonderful. It was like a mixer. The onsen was nice. We ended up doing only the private onsen and it was available both times. We also had the bath in the suite. Everything felt super clean and immaculate. The hosts and reception personnel were nice and friendly throughout. Check-in and check-out was quick and seamless. It is about 5 minutes’ walk from the GORA train station. There are lots of bus in the main street downstairs.

Overall, I had a great experience with Hakone Kowakien Ten-Yu, the staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate an anniversary weekend

I recommend Hakone Ashinoko Hanori Hotel. The hotel is very beautiful. The lobby has a welcome drink. However, there is no wild food nearby, and it’s good to enjoy the hot spring quietly. This package includes one stay and two meals. There are not many choices for buffet dinner, and the desserts are more attractive. The hot springs are relatively small, so you can enjoy the outdoor hot springs, but the spring water is like hot water 😂. The breakfast was pleasantly surprised, and there were more choices than the dinner. All in all, the hotel is very comfortable and the staff are very polite.

Very interesting archetecture, great view of Mt. Fuji and a good price were why we choose this hotel. We arrived around 6 PM and were told we couldn't use the restaurant because we didn't have a reservation. We had to drive back to interstate about 15 minutes to find something, there is nothing at all in the hotel vicinity or even a little snack shop on site! Buses very limited. The front of the hotel was nicely painted and landscaped, but the back with patio was pretty shabby. But it did have seating outside for great fresh air. Parking was free but coming back after dinner the covered parking was all full and we had to park lower level in the rain. The room had a strange layout, a 3-mat room for a passageway (luggage drop?) and a small bedroom that one person could get out of bed on one side, but the other person had to crawl over the middle of the bed in the night to get out. In the closet were 2 hard hats?? In case Fujisan starts spewing ash? I think maybe this room was the staff's emergency room when forced to stay. The public bath was disappointingly small, so got crowded quickly. And the view? Of course it rained so no view of Mt. Fuji at all. Not in the hotel's control, but left us disenchanted... 4-star hotel. I don't think so.