Best Business Hotels in Orange County

The budget hotel near Disney in California is a decent option for those looking for an affordable stay close to the park. While the rooms are basic, they are clean and comfortable, and the hotel offers complimentary breakfast. However, the hotel can get quite noisy at times, and the amenities are limited. Overall, it's a good option for those on a tight budget who don't mind sacrificing some luxuries for convenience.

paper towels always great place to stay at price is always right they may not have a restaurant anymore but they have a convenience store icoffee everything open 24 hours

Great location, currently undergoing remodel. Parking lot is too small but a valet is provided for $18/day

Customer service is lacking in some of your employees. Colin, specifically, the front desk person should NOR be speaking to guests. When I called the front desk from my room asking for more pillows and blankets. Why? Because there were 4 people in the room, and the sofa bed is not the most comfortable. Colin answers the phone and said in an unfriendly tone: ”Let me see what I can do.”. That is not the way to talk to a customer. I asked him: ”What do you mean?”. He said: ”Some of the guests may have already taken all of the blankets and pillows.” Well, this is a hotel. I was under the assumption that hotels have extra pillows and blankets. Anyway, what a stupid way to answer! He could have said: ”No problem. I will have someone deliver those to you right away.” The nice gentleman who showed up from housekeeping came back to our room 4 times. He was the sweetest. I wish I remembered his name. He got us blankets, and then pillows. He even reminded me that we had pillows and blankets in the bag on the top of the closet. I also forgot that I needed an additional bath towel because there were only 3 in the bathroom. Once again, housekeeping gave me an extra towel. He was very customer-oriented UNLIKE Colin (from the front desk) who should not be working in this industry which entails being customer-focused. Maria was very good. She even helped me book the room for 7/16/2022 when I had a problem booking it online on 7/11/2022. She stayed on the phone with me until I got the booking confirmed. I had the opportunity to meet Maria when we checked out. She is very pleasant. On the other hand, Colin, should be reprimanded for bad customer service skills. He needs to GO. He also doesn't explain anything upon check-in. He rushed everything. He just handed me the key and asks me to refer to the card in the back of the key holder. He has no warmth.

Our hotel stay was smooth from the start. The staff was very helpful and a big thank you to the manager Hassant who went above and beyond to accommodate us on extending our stay here. It truly felt like home away from home. We will definitely recommend homewood suites garden grove to all our family and friends. Thanks, Ferdinand and Anita