Guest User
February 18, 2025
Very bad! I found out the hair dryer was broken at 1am, so I called the front desk, and they told me to check it and send it to me soon. As a result, I waited for an hour but no one answered. I called again to ask, and they told me to deal with it as soon as possible. After waiting for half an hour, I called again, and they told me that there was no hair dryer, the room was full, and they could only repair it. I asked when it would be repaired, and they told me they didn't know, as soon as possible. I said I waited for 5 minutes, and then I called again, and the other party told me that it would be needed tomorrow morning! It was more than 2am in the middle of the night!!! My hair was wet, and I had to get up early the next day to go to Disneyland!!! I couldn't sleep!!! In the end, I got a fever.
From the time I called to the time they told me that it would be needed tomorrow, it took nearly two hours, and no one called me back or went to the room to check it in person! They kept telling me to do it as soon as possible.
They provided the so-called shuttle bus to Disneyland, but I only took it once in 4 days. It was too late in the morning, and the springs station at night was impossible to find!!!
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