Hotels in Universal Studios Area, Orlando

Double trees always a nice hotel to stay at and the free cookies and check in or whenever you ask are always a delightful treat. For this day we found that there was really nothing around the hotel itself as far as other restaurant choices although it’s very close to universal and they have a shuttle bus which was convenient, we ended up moving to a location nearby that had many more restaurants around, the rooms were clean the pool areas. Nice the restaurants food was good although a little pricey if you would like to use the pool areas, I think this could be an excellent choice.

On the high floor, you can see Universal Studios outside the window. The room is relatively large, and it feels like a higher-level motel, because it is a square-shaped room with an open space in the middle and a narrow corridor.

We had read good things about this hotel and thought we would give it a try. It’s in a good spot for Universal Studios, it has free parking and a free shuttle to Universal if you need it. There are lots of restaurants within walking distance and the Premium outlets are not too far away. We didn’t use the hotel restaurant but one of us did have a Hotdog one day which resulted in them not being able to leave the toilet for a few hours! The lady who prepared it heated the frozen sausage up in the oven then put it straight into a freezing cold, straight from the fridge bun, then she said “ oh the buns really cold, could you heat it up in the microwave?!”. I have to say that during our stay we had the worst customer service we have had in any hotel we have stayed in in Florida. When we checked in the guy at reception was not overly friendly and when we checked out I went to the desk and asked the lady if we needed to do anything to check out, she said “ what room number?” then “no”. I thanked her and she completely ignored me and put her hand out for the door cards. No “ thank you for staying here/ have a safe flight home, etc. She just stared at me. It’s definitely worth paying a couple of hundred pounds more and you will definitely get a much better hotel with much better service. We were very disappointed.

It's an official Universal Orlando hotel, so it's close to Universal and has very good access. The hotel was recently opened, so it was new and clean! The hotel house is very large, so it's a little difficult to get to the room. I dropped off my luggage early in the morning, went through the reception, got my birthday badge and room key, and entered the park early. I came back around 8pm and left at 5am the next morning, so I didn't really stay there (lol) I think the walls were a little thin because I could hear people in the hallway, but I only wanted to sleep so it wasn't a problem. !

The room card allows you to enter the park in advance. It should be good to go in summer. You can experience the swimming pool downstairs. We had to wear coats in the morning and evening during the Chinese New Year. The hotel facilities are a bit old and the hygiene is average. Fortunately, the price is acceptable.

Very suitable for bringing children, 4 people are very generous, twins are very sleepy and 2 people are very generous. Free parking. Breakfast is good in a similar hotel in the United States. Do not compare with domestic 5 star hotels. The category is more American. Chinese stomach cautious

advantage: Free parking. Staff greeted warmly and coffee was served in the room. (but the coffee machine needs cleaning) It is very convenient to have ice cube machines on each floor. There are multiple washing machines and dryers in the laundry room, each for three dollars. It's six dollars to wash and dry. Great location, close to everywhere. There are too few shuttle buses to the park, and UBER to the park is about ten dollars. shortcoming: The room is not big and the carpet is stained. During this trip, I stayed in several hotels for 30 days. Generally speaking, the cleanliness of hotels above three stars in the United States is much worse than that in Asia. We stayed for 3 nights and although we couldn't see any insects, my husband and I both had multiple red bumps (like insect bites). Although it claims to have a connection to the park, there are only one or two departures a day. UBER is recommended.

Stayed here again and really like the top floor of this hotel. We booked 6 months in advance direct with the hotel for 15 nights and got a long term room rate. we have stayed before as i said so no surprises expected. Day of arrival: Arrived late and expected top floor with city view King Bed. (Which we booked and paid for). We would have liked park view but we where turned down a few times by phone before we arrived. We where told once we gave the name that we had a hi room not top floor as they where ”first come first served”. i said we had booked a top floor king room to which the lady behind the counter said there was a ”first come first served” policy again! My wife was not happy as we had booked and paid for this direct and had an email to prove the fact and was about to lose all reason, Then a lady called Jess stepped in to sort the situation out. Jess did a bit of running around the building and came back with the room we requested, if management are reading this Jess sorted this out very quickly and very professionally give the Lady a raise. The room 2110 had great views of some of the parks in the distance, disney / epcot / volcano bay, fire works every night at 10pm. Also a great place to watch the evening storms come in. Fridge and microwave, water comp, tea and coffee faculties also. Very clean, i credit this to our room service Lady Cathrine who was very attentive to our needs over the two weeks. Again this lady deserves a raise. The pool bar Its fine, they dont bother pouring your drink if you buy for instance a coors light, it comes in a can and unless you as for it you usually dont get a plastic cup with it. (Strange) no table service in the pool area. there food consists of Pizza (no bad to be fair) nachos, turkey sub etc, staff seem more interested in watching the NFL on the 3 screens than attending customers, not a great place to relax after a long day in the parks. needs a little push. Very clean area. Small bug bears: One chair in the room and one office chair, if you want to relax in the room you have to use these two seats, i did ask the front desk early on for a second chair for the room but they said there is only one chair per room. funny like i said we have stayed here previously and the rooms did come with two chairs and a coffee table. the man behind reception said he would look into getting another one but never bothered to come back to us. some of the staff behind the reception are pure cannon fodder and some do excel at the job they have been given. The area Universal has opened up there two hotels across the road which is a welcome sight after they shut down wet and wild a few years ago. The area between kirkman and the Mcdonalds further down the road has really suffered with covid, lot of places shut down and others wanting for staff. the usual food and shops available locally, Red lobster, KFC, applebees, dennys, subway, and other junk food out lets to destroy your digestive sys

The hotel location is very recomended for you who want to go universal studio or go to the premium outlet. Dont forget you have to booked a bus to go the universal studio the day before, inside a hotel there is outlet for you to booked the bus. If you want to rent a car there also a rent car outlet inside the hotel. I go to premium outlet , walk to 10 min only. If using uber it cost you about CAD 9. I just dont like the room hotel floor all using carpet. Thanks

I had the pleasure of meeting a great host today. He checked me in with a smile and told me to grab breakfast while I waited for the room. He also made sure when we had a problem with the room that everything was made better. I appreciate people that go above and beyond for their guests. We felt at home here. I would recommend this hotel to family and friends. Great location and caring staff. Everyone says hello and are ready to help. Putting a view from the room in review.