Burcu Kaya Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ortahisar Belediyesi
Burcu Kaya Hotel
Kasabasi, Ortahisar Belediyesi, Nevsehir Province 50650, Türkiye
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With a stay at Burcu Kaya Hotel in Ürgüp, you'll be steps from Göreme National Park and a 4-minute drive from Goreme Open Air Museum. This hotel is 1.9 mi (3.1 km) from Sunset Point and 5 mi (8.1 km) from Love Valley.Show More
We Price Match
3/5
Cleanliness: 3.0
All 30 Reviews
Amenities
Outdoor swimming poolHorse RidingParkingFreeAirport pick-up24-Hour Front DeskLuggage StorageBarBilliards RoomTable Tennis RoomRestaurant
All Amenities
Surroundings
Airport: Nevşehir Kapadokya Airport
(48.2 km)
Landmarks: Ortahisar Castle
(550m)
Landmarks: Kapadokya
(610m)
Map
Rooms
Guest Reviews
Services & Amenities
Policies
5
Standard Room
1 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
2
Standard Triple Room
1 Double bed and 1 Single bed or 3 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Tea bags
Check Availability
2
Standard Room
2 Single bed or 1 Queen bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
3/5
30 reviews
Verified Reviews- Cleanliness3
- Amenities3
- Location3
- Service3
Average for similar properties in Ortahisar Belediyesi
Guest User
November 6, 2024
Giris anından çıkana kadar ki süreçte son derece ilgili bir personel var, güler yüzlü ve size bölge ile ilgili de yardımcı oluyorlar. Odalar çok ferah ve güzel. Kapadokya ya ilk defa geldim ama bir daha gelirsem yine Burcu Kaya ve Dilek Kaya otelini tercih ederim. Tesekkurler
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Guest User
October 24, 2024
Pésimo Hotel…. No se merece llevar a Turistas internacionales a este alojamiento. No acepten alojarse en esta posilga….. sucio, nunca limpian, baños rotos, agua fría, mal desayuno y horrible cena. Nada para rescatar. Una estafa del Operador Special tour. La región tiene cosas muy lindas y vale la pena, pero este hotel no debería estar en el circuito turístico.
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Guest User
October 23, 2024
Nunca acepten alojarse en esta posilga….. sucio, nunca limpian, baños rotos, agua fría, mal desayuno y horrible cena. Nada para rescatar. Una estafa del Operador Special tour. La región tiene cosas muy lindas y vale la pena, pero este hotel no debería estar en el circuito turístico.
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Guest User
October 20, 2024
Vreselijk, badkamer met rioollucht, handdoeken worden vergeten, slecht gepoetst, chaotisch ontbijtbuffet, eten niet lekker, slechte service, personeel kent enkel Turks. Te vermijden. Onbegrijpelijk hoe een groot hotel met personeel werkt waar je niks kan aan vragen, zelfs aan de receptie.
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Guest User
October 11, 2024
The hotel is in desperate need of renovations. The rooms smell of damp/drains and I had ants in the bathroom. The buffet dinner was bad and the breakfast awful. Lots of stairs everywhere, and no elevators, which could be a problem for some people. This could be a nice hotel, if properly looked after, but as it is i would not go back
Guest User
October 10, 2024
Hotel com infraestrutura ruim, quartos pequenos e com cheiro de mofo, mobília antiga, colchões abaulados, banheiro é como uma caixa, teto baixo, sem ventilação. Café da manhã e refeições tem poucas opções e são o mesmo cardápio todos os dias. NÃO Recomendo.
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Guest User
October 7, 2024
Was sent here by the hotel we were already staying at (which due to having several building works going on around it, through no fault of their own i add, with pneumatic drills was not the most relaxing place) just wanted to switch off, have a bit of piece and quiet and relax by a pool. Unfortunately the experience at the Burcu Kaya hotel stressed me out further. On arrival I asked the reception staff if myself and husband could stay at the poolside to relax. I explained the situation in our current hotel and just needed some space. Obviously we were prepared to either pay to use the facilities and most definitely would have had drinks/lunch there. Very hostile and rude, just said 'no' only for hotel guests. I did say I was quite surprised to hear this as most hotels I know (30 years of travelling to Turkey in various locations) were always happy to offer this facility especially when it's low season and hotel capacity is low. Was met with the usual shrug of shoulders and repetitive response . All I can say is thank God I wasn't staying there and if you are considering it... don't bother!
Guest User
September 13, 2024
Unfortunately, this has been one of the most disappointing experiences I’ve had during a hotel stay. To summarize the issues: 1. **Staff behavior**: The restaurant staff has been extremely rude. When I simply asked for milk for my tea, I was met with hostility, which was both shocking and upsetting. 2. **Food quality**: After serving approximately 300 people, the food quality deteriorates to the point of being inedible. Food very substandard. We would call it the “Pig Slop Stalag 13 Mess Hall” It’s disheartening, and we've had no other dining options nearby. 3. **Breakfast**: Even a simple request for toast with honey, jam, and butter was denied. It feels like basic services and common courtesies are not being met. 4. Rooms were not cleaned properly, long hairs found in bathroom, spiderwebs near bedside table, towels were threadbare, bathroom vanity had a pile of old builders rubble under the sink ( obviously no-one checks under there) Additionally, the hotel’s remote location leaves us isolated from other restaurants or amenities. We are unable to walk anywhere, which only adds to our frustration. This experience has genuinely ruined our holiday, and I wanted to bring these issues to your attention in the hope of addressing them for the well-being of current and future guests. We would recommend staying somewhere more central like Goreme (very nice town with lots happening)
Guest User
November 15, 2023
I have never seen such a terrible hotel in my life. The food was ice cold and very bad. You couldn't eat properly. There was hair in the carrot! Never, ever go. I would never recommend it. I have never seen a hotel of such poor quality. I told the reception to do a detailed cleaning and the cleanliness was T They didn't do it. Cappadocia was very beautiful, but this hotel ruined my holiday. They also said it was the most beautiful hotel! Come on from there.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Horse Riding
Off-site
Parking
Free
Airport pick-up
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Billiards Room
Table Tennis Room
Restaurant
Airport drop-off
Additional charge
Taxi booking service
Car Rental
Currency Exchange
Meeting Room
Additional charge
Business Center
Children's Pool
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Parking
Free
Valet Parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car Rental
Shuttle Bus Service
Additional charge
Airport drop-off
Additional charge
Business Services
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Additional charge
Front Desk Services
Currency Exchange
Tour/Ticket Service
Front Desk Safe
Luggage Storage
Concierge Service
24-Hour Front Desk
Lockers Available
Languages Spoken
English
German
Turkish
Food & Drink
Bar
Room Service
Alcohol-Free Rooms (On Request)
Halal meals provided
Public Areas
Smoking Area
Garden
Health & Wellness
Billiards Room
Table Tennis Room
Horse Riding
Off-site
Beauty and Makeup
Activities
Game Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Dryer
Clothes Steamer
Facilities for Children
Children's Pool
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 81
With a stay at Burcu Kaya Hotel in Ürgüp, you'll be steps from Göreme National Park and a 4-minute drive from Goreme Open Air Museum. This hotel is 1.9 mi (3.1 km) from Sunset Point and 5 mi (8.1 km) from Love Valley.
Take advantage of recreation opportunities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 82 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 82 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and electric kettles, and housekeeping is provided daily.