1 Chome-1-13 Dojima, Kita Ward, Osaka City, Osaka Prefecture, 530-0003, JapanView Hotel Details
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The Rise Osaka Kitashinchi Guest Reviews
4.2/5
Very Good
107 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.4
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All reviews(107)
Positive reviews(102)
Reviews with photos/video(24)
Clean and tidy(27)
Convenient location(16)
Great location(14)
Easy to get around(10)
Great value for money(8)
Small room size(7)
Quiet & comfortable(7)
Friendly front desk staff(7)
Negative reviews(5)
SGuncle
Double Room-Non-Smoking
Stayed in Sep 2024
Business travelers
12 review
4.7/5
Amazing
Posted on Oct 10, 2024
Has a laundry room in hotel which is a real convenience. Staff is kind enough to allow access even after check out. Left behind toiletries bag and staff help send to tokyo for me . Big thank you to the team.
Only feedback is couldnt get breakfast as last order was too early at 930am. Should have left some bread behind at least for late wakers. Wasted 2 nights breakdfast as came down 932am
Response from Property: hank you for your wonderful feedback!We are thrilled to hear that you found our laundry room convenient and that our staff was able to assist you with your bags.We also appreciate your feedback regarding the breakfast hours.We will discuss this with the hotel to see if there is anywhere we can improve.Our breakfast is well received by many of our guests.We hope you will enjoy our breakfast again when you visit us again.We look forward to welcoming you again.
Guest User
Japanese-Style Double Room-Non-Smoking
Stayed in Oct 2024
Couples
44 review
2.5/5
Posted on Dec 1, 2024
Clean but no service. Insisted to request me to pay extra due to my booking was for one person (by mistake) but we have 2. Same room size. I just paid it as I don’t want to argue
Guest User
Double Room-Non-Smoking
Stayed in Aug 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Nov 30, 2024
The crew at the restaurant is superb. I stay for over a week, just location wise is bit far from osaka station
Good location within walking distances to Metro or even Osaka Station. Clean and friendly staff. Despite in the (?) night club area, not noisy and not felt unsafe walking through the area at night. Negatives: rooms very small, no wardrobe, barely enough space to open suitcase (not even a big one) and once opened, little space to walk. Bath tub is small and only suitable for a little kid. Even toilet seat is smaller than usual. No International TV channels - all in Japanese. Staff not proficient in English and needs handheld translation gadget to interpret.
Overall small room sizes mean simply not suitable for travelling with family or for leisure. More like business travel. Booking websites really need to emphasize this point.
Response from Property: Thank you very much for staying at Rise Hotel Osaka Kitashinchi.Thank you for your compliments on our location and cleanliness.We apologize for any inconvenience caused by the room facilities and services during your stay.Many of the rooms in our hotel are compact.We have rooms with separate bathrooms and larger rooms, so if you have a chance to stay with us again, please try another room type.All of our staff will make every effort to improve the comfort of our guests.We look forward to welcoming you again.
Great location! Room Abit small but overall is great!
Gartang
Japanese Double Room For Active Seniors (non-smoking)
Stayed in Jul 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 14, 2024
Room is a bit small but it's very clean
Response from Property: Thank you very much for staying at Rise Hotel Osaka Kitashinchi.Thank you for your review.Thank you for your high evaluation.We are very happy to hear your compliments about the cleanliness of our hotel.We will continue to make every effort to improve our service and cleaning so that our guests can spend a pleasant stay with us.Many of the rooms in our hotel are compact.The size of the rooms varies depending on the room type. We also have room types with separate bathrooms, so please give us another chance.We look forward to welcoming you to Rise Hotel Osaka Kitashinchi again when you have a chance to visit Osaka.
DeFrança
Double Room-Non-Smoking
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Aug 4, 2023
My husband and I opted for an overnight stay at this hotel due to its convenient proximity to the American Embassy, where we had a visa interview scheduled for the next day. As a practical and well-equipped business hotel, it offered all the essential amenities. The staff displayed exceptional kindness and patience, with fluent English spoken by at least the check-in personnel.
One highlight worth mentioning is the delightful breakfast experience. For the breakfast menu, one could choose to have a Japanese and Western style. 😄
Response from Property: Thank you very much for staying at Rise Hotel Osaka Kitashinchi.We are very pleased to hear your compliments about our location and facilities.Thank you also for your kind words about our breakfast and staff.Our breakfast includes "Tai-chazuke", a special breakfast prepared by our French chef, and "Western-style plate", a Western-style breakfast prepared by our French chef.We will continue to make every effort to create a more comfortable space for our guests, and to continue to be a hotel where you can relax whenever you visit us.We look forward to welcoming you again.
Guest User
Double Room-Non-Smoking
Stayed in Sep 2023
Couples
11 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Good! Very Good! Great!
Good! Very Good! Great!
Good! Very Good! Great!
Response from Property: Thank you very much for staying at Rise Hotel Osaka Kitashinchi.Thank you very much for your compliments and high evaluation.We are glad to hear that you enjoyed your stay with us.All of our staff will continue to work hard to make your stay in our hotel more satisfactory.We look forward to welcoming you again next time.
Yoon WH
Double Room (Electronic Cigarette OK)
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Excellent Stays
Guest User
Semi Double Room-Non-Smoking
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The hotel is conveniently located, with Family Mart and Lawson convenience store next to it. The environment is quiet and clean. There is a coffee machine in the lobby that provides a variety of drinks. It is a very good hotel.
Original TextTranslated by Google
Response from Property: 感謝您提交評論。我們很高興收到您的讚揚。我們很高興聽到您喜歡我們的地理位置和周邊地區的便利。我們很榮幸您喜歡我們安靜整潔的環境和大堂的咖啡機服務。我們期待您再次光臨!
Youzoudelidake
Semi Double Room-Non-Smoking
Stayed in Aug 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Oct 14, 2024
A relatively cost-effective hotel is that the room is too small, which may be a Japanese feature, but it is really too small, and you can't even turn around. There is no place to put luggage. Clean and hygienic.
Original TextTranslated by Google
Response from Property: 感謝您的寶貴意見。我們很高興聽到您對我們酒店的清潔衞生感到滿意。關於房間的大小,我們的許多房間都比較緊湊。我們有較大的房型可供選擇,如果您有機會再次入住,請嘗試其他房型。我們將繼續盡一切努力改善您的住宿體驗。 我們期待您的再次光臨!
Guest User
Semi Double Room-Non-Smoking
Stayed in Aug 2024
Family
7 review
3.7/5
Posted on Sep 7, 2024
The hotel is conveniently located with many restaurants, convenience stores, etc. We were going to take an exam so we chose a hotel that was close to the exam site and included breakfast. The breakfast was a set for each person and the food was very good and the taste was also very good. However, there was a charge for luggage storage after check-out. The service was not as good as other hotels. I have been to Japan many times and almost all hotels helped to store luggage after check-out. This hotel charges a fee for the time being😂
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Rise Hotel Osaka Kitashinchi. There are many restaurants and convenience stores around the hotel. Hope you can take advantage of these facilities. How was breakfast? We prepare Japanese breakfast and Western breakfast for you. Please note that the luggage storage fee after check-out is 500 yen per piece. We look forward to your visit again. Thank you very much for your feedback.
hazle2h
Connecting Room No-Smkoing (Double and Triple)
Stayed in Jul 2024
Family
42 review
5.0/5
Outstanding
Posted on Aug 7, 2024
We went on a family trip, 3 adults, 2 children,
Every time we go out, we must book a family room for convenience.
I also searched for this room type.
·The hotel is in Kitashinchi/Dojima (Exit 7 of Yodoyabashi Station, cross the bridge, see Family Mart) and turn left. It takes about 10 minutes to get there, which is quite convenient.
·It is difficult to find such a large room, and the hotel is very comfortable and clean. Although small, it has everything.
·The hotel service attitude is good, the front desk is full of smiles, and any problems are handled in time.
·There is a laundry room on the 3rd floor (self-service), which is very convenient. Anyway, it is enough to bring 1-2 sets of clothes when traveling to Japan. Wash them every day and you can wear them again the next day.
The hotel is very lively at night, and there are many clubs and convenience stores around.
Personally, I think it is no problem to stay here, and the safety is also very good. I highly recommend staying here.
Original TextTranslated by Google
6/7
Response from Property: Thank you very much for staying at Rise Hotel Kitashinchi Osaka. Thank you very much for taking time out of your busy schedule to write a review. Also thank you for your high praise. Our entire staff is delighted to hear your compliments. We are not satisfied with this review and we will continue to work hard to satisfy our guests in terms of service and cleanliness. We look forward to welcoming you back to Rise Hotel again.
Guest User
Single Room (No Smoking)
Stayed in Jun 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The room is 13 square meters, which is more friendly to Chinese people! The bed in the Japanese room is low, and some people may not be used to it! There are many high-end restaurants near the hotel! Finally, we had dinner at this "Slovak red wine restaurant with high-end sushi"! It can't be concluded with one word high-end! The food is delicious and exquisite! The best in history!
Original TextTranslated by Google
6/9
Response from Property: Thank you very much for staying at Rise Hotel Osaka Kitashinchi. Thanks for your comment. Thank you for your high praise. Thank you for your compliments on our hotel location. There are many restaurants around our hotel. Please note that many restaurants are closed on weekends and public holidays. There are also many restaurants at Osaka Station and Umeda Station, both a 15-minute walk from the hotel. Please come again if you have the chance. If you have the opportunity to visit Osaka again, we look forward to welcoming you to Rise Hotel Osaka Kitashinchi.
vicky821103
Run Of House
Stayed in Jun 2024
Couples
7 review
4.0/5
Very Good
Posted on Jul 24, 2024
This blind box random room is discreet. The real double bed is only 1.3 meters. If there is no service at the front desk, almost everything is done by yourself. The mattress is good. Quiet enough. 15 minutes walk from Umeda. It is quite convenient to go to surrounding cities. There are no drugstores around. There are also some problems with eating. Only convenience store breakfast. Recommended hotel breakfast
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Rise Hotel Kitashinchi Osaka. Thank you for your favorable impression of our mattress. Our mattresses are those used by famous Japanese athletes. We're glad to hear you had a good sleep last night. There are also some restaurants around the hotel, but many are closed on weekends and public holidays. There are many restaurants at Umeda Station and Osaka Station, only a 15-minute walk from the hotel, so please visit again if you have the chance. We are delighted that you recommended our breakfast, which is also very popular with many guests. We look forward to your visit again.