Hotel New Hankyu Osaka Annex

Hotel New Hankyu Osaka Annex Reviews

Hotel New Hankyu Osaka Annex

1 Chome-8-1 Shibata, Kita Ward, Osaka City, Osaka Prefecture, 530-0012, JapanView Hotel Details
Hotel New Hankyu Osaka Annex
Hotel New Hankyu Osaka AnnexHotel New Hankyu Osaka AnnexHotel New Hankyu Osaka Annex
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Hotel New Hankyu Osaka Annex Guest Reviews

4.1/5
Very Good
337 review
Verified reviews
Location4.3
Amenities3.9
Service4.2
Cleanliness4.2
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All reviews(337)
Positive reviews(311)
Reviews with photos/video(67)
Easy to get around(56)
Many dining options(28)
Convenient for shopping(28)
Great value for money(24)
Average sound insulation(20)
Close to airport(20)
Luggage delivery service(8)
Friendly front desk staff(7)
Negative reviews(26)
JasonW
Fourth Non-Smoking
Stayed in Aug 2024
Family
35 review
4.2/5
Very Good
Posted on Aug 26, 2024
Easy access from both Kansai Airport limousine bus or Itami Airport limousine bus. About 3 minutes walk. Beds are a little hard, good for one night stay before flying out.
Response from Property: Thank you very much for staying at our hotel.We apologize for not meeting your expectations regarding the room facilities.We will continue to make every effort based on the feedback from our customers.HOTEL NEW HANKYU ANNEXFront Desk
Anonymous User
Double Room
Stayed in Mar 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Mar 23, 2024
Relatively small room and bed was smaller than the usual queen size but comfortable enough for a night — for a quick transit. Checkin was automated, assisted with staff, and done within a few minutes. Amenities were provided at the front desk, with a take-what-you-need concept. Clean and comfortable for a night, and our level was only accessible for females which gave us assurance. Outside the hotel were a street of Izakaya and just across was a family mart — convenient to get what you need!
Response from Property: Thank you very much for staying at Hotel New Hankyu Annex. Once again, thank you for choosing our hotel.We are glad to know that you were satisfied during the stay.We look forward to seeing you back again on your next trip to Osaka.HOTEL new HANKYU ANNEX Front Desk
Guest User
Double Room
Stayed in Aug 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Aug 9, 2024
Good hygiene, facility and service. The location is nearby the station only takes 7-9 minutes.
Response from Property: Thank you very much for staying at the New Hankyu Hotel Annex Osaka.We are very honoured that you found various good points about our hotel.We hope you had a relaxing stay with us.We look forward to welcoming you back for another stay.New Hankyu Hotel Annex Front
Guest User
Triple Room
Stayed in Jan 2024
Family
4 review
3.5/5
Posted on Jan 8, 2024
Good friendly service at lobby ! Better than next door Osaka New Hankyu! Ventilation is little bit poor ! Need open window ! Bit noisey ,since next to train tracks. Overall , very good for room size !
Response from Property: Thank you very much for staying at our hotel the other day.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.HOTEL new HANKYU Annex
James Chen Jiangfeng
Double Room
Stayed in Jun 2024
Couples
24 review
5.0/5
Outstanding
Posted on Jul 17, 2024
Great stay although room a bit small - still had views of the skyline and ferris wheel. Very close to Kita's malls and shops - very convenient for start of trip into Osaka/Japan.
Response from Property: Thank you very much for staying at Osaka Shin Hankyu Hotel Annex.We apologize for the inconvenience regarding the size of your room.However, we are glad that you were able to relax during your stay.All of our staff will continue to strive to provide you with better service and hospitality, and we look forward to welcoming you again.New Hankyu Hotel Osaka Annex Front Desk
Zainab
Studio Twin Room
Stayed in Jun 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jun 23, 2024
Close to Kansai Airport Limousine Bus Umeda Station. Very convenient for holiday travellers after buying many souvenirs and clothes in Japan. Highly recommended for everyone! There are many restaurants nearby.
Response from Property: Thank you for staying with us at Hotel new Hankyu Annex. We are very happy to hear that you enjoyed your stay at our hotel. If you have a chance to visit Osaka again, we are looking forward to seeing you again! Hotel new Hankyu Annex
Wai yan
Triple Room
Stayed in Nov 2023
Travel with friends
1 review
1.7/5
Posted on Nov 28, 2023
Very bad experience. I understand that there’s the eco-friendly policy that no cleaning service provided, however, no garbage collection for 3-day stay. Stinky smelly from toilet, don’t know where it came from.
Response from Property: Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We apologize that there were a lot of points that could not meet your expectations. During the Eco Plan, we will not enter your room, so if you wish to collect garbage, etc., we will be happy to do so.We apologize for the lack of information.HOTEL new HANKYU Annex
Oybek
Double Room
Stayed in Aug 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Aug 28, 2024
It was nice and comfy, the building was a bit older but still acceptable.
Response from Property: Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
Ryan
Double Room
Stayed in May 2024
Family
28 review
4.7/5
Amazing
Posted on May 21, 2024
First time staying here but it will not be the last. Service is good and location is ok.
Response from Property: Thank you very much for staying with us.Thank you for choosing our hotel from among many hotels.All of our employees will continue to make every effort to provide you with facilities and services that will make your stay more convenient and comfortable.We look forward to serving you again.New Hankyu Hotel Annex Front Desk
อํานวย เลิศพันธวงศ์
Double Room
Stayed in Dec 2023
Couples
9 review
5.0/5
Outstanding
Posted on Dec 9, 2023
Good hotel and close to many stores
Response from Property: Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We saw how comfortable you stayed and we feel very happy.We will continue to promote better service in the future.We sincerely look forward to your next visit.HOTEL new HANKYU Annex
Sanya
Double Room
Stayed in Feb 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 9, 2024
We had a great stay here, the room is moderately sized but the bed is high for under bed luggage storage! The tub is very small almost child sized, but the location is great we were so close to everything major
Response from Property: Thank you for staying at the Shin Hankyu Hotel Annex.We would also like to thank you again for taking the time out of your busy schedule to write this review.We are very happy to hear that you were satisfied with your stay.We will continue to make every effort to renew our hotel facilities and improve our services, and we look forward to welcoming you back again.New Hankyu Hotel Annex Front Desk
Matt
Studio Twin Room
Stayed in Apr 2024
Travel with friends
1 review
4.5/5
Great
Posted on May 18, 2024
Very convenient location and comfy stay, room was a bit small but expected
Response from Property: Thank you for staying with us at Hotel new Hankyu AnnexWe are very glad to hear that you enjoyed your stay at our hotel.We are looking forward to seeing you if you have a chance to visit Osaka again. Hotel new Hankyu Annex
Xinmi
Double Room
Stayed in Dec 2023
Couples
4 review
4.5/5
Great
Posted on Dec 30, 2023
Clean, tidy, and cozy room, quite close to Umeda station. Despite the room is super small (which is expected for hotels in Japan), everything is good. The self-service checkin/checkout is very convenient.
Response from Property: Thank you for your stay and for taking the time to write this review.We are honored to receive your words of praise. Our entire staff will continue to improve our services and strive to make your stay even more convenient and comfortable.We look forward to welcoming you back for another visit.Shin Hankyu Hotel Annex Front Desk
Anonymous User
Studio Twin Room
Stayed in May 2023
Couples
9 review
4.5/5
Great
Posted on Jun 7, 2023
Location is good, but the room is very small even I have booked a studio twin bed room.
Response from Property: Thank you very much for staying our hotel.Our hotel is located in near the station, but we are extremely sorry for the dissatisfaction caused by the room size. Based on the opinion received this time, we will make further efforts in providing better service.We are eagerly waiting for your next arrival.
Guest User
Single Room
Stayed in Oct 2023
Travel with friends
5 review
4.7/5
Amazing
Posted on Oct 8, 2023
I have stayed in this hotel for many times, it is closed to main transportation facilities in downtown. You can eat everywhere nearby and a lot of shopping mall is around the areas. Hotel with 7小件 collect by yourself at anytime you needed
Response from Property: Thank you very much for staying at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.HOTEL new HANKYU Annex