OMO7 Osaka by Hoshino Resorts

장점) 역이랑 가까운 점이 제일 큰 장점. 저녁 7시반에 건물 외벽 라이트 뷸꽃놀이와 다코야끼, 맥주 무료 제공도 좋았다 가족끼리 소풍 온 느낌.. 유니버셜까지 무료 셔틀 버스도 편리 욕실 비교적 넓고 의자가 있어 아이씻기기 좋았다. 수압도 센 편 단점) 그런데 숙소 밖을 나가면 삭막.. 해지고 돌아다니기엔.. ㅜㅜ 직원들은 젊고 친절하나.. 룸서비스 없고, 호텔 안에서 먹을수 있는게 한정적이다. 객실안에 옷장이나 서랍장이 없어서.. 정리가 안됨 역 가까이 있으니 기차소리가 들림.

不愧是星野集團的輕奢系列，服務和環境都很好

The location is very convenient, and the Nanhai Line is just outside. The hotel is very suitable for families, with an open-air lawn outside. Many children can be seen playing on the lawn at night. The hotel is OK and the bed is big.

地點好，酒店很美，有很多活動，一家人去玩很值得

It is in an older area, which is convenient, but there is no elevator in the subway. It is too inconvenient to travel with luggage. There are dozens of steps, which are daunting. The hotel is very good, the public space is spacious and bright, and the large lawn in front of the door is a rare luxury in Japanese hotels. The Japanese breakfast is quite rich,

客房雖小，但很温馨，小朋友喜歡，酒店早餐很差，餐飲跟不上。交通十分便利，但是附近流浪漢挺多，環境如城中村。

Before booking this hotel, I had seen many bad reviews. For example, poor service attitude, not much choice for breakfast. But due to the brand of Hoshino Group, are trying to continue to support. In the end, they were disappointed, and they understood that their service attitude was not as good as before (covid-19), and there was no good service for foreigners. This time I stayed at the hotel for 5 days and 4 nights. Their room cleaning service is full Service on the third day. You can usually have (Simple Service), which is to pack towels and collect garbage. This is the basic cleaning service of the hotel. I requested to change the sheets the next day to replace the third day, I thought they promised, maybe there was a misunderstanding, in fact only Simple. The first day I hung the Do not Disturb sign outside the door and they put a bag of clean towels outside the door and did not enter the room. That's no problem. The next day we put away the Do not Disturb sign and packed up the room to get them cleaned. As a result, we returned to the hotel at 8:30 pm (4 hours round trip to Kobe that day, traffic jam), exhausted, returned to the room outside to see a bag of towels, opened the room, did not clean. Extremely angry. Why is the housekeeping so bad? It is no longer reasonable to not go into the room to clean it up. It is stated that there is no Do not Disturb sign, and Simple Service has to do it. Surely they have a problem. Coming to the lobby to complain, immediately get someone to clean, but it takes half an hour, we can only wait in the lobby, tired and want to sleep. In many experiences of traveling and staying in Japan, this is the first time I have had this feeling. The hotel cleaning service is chaotic, so I push the responsibility on the customers. I will never stay in a hotel in the Hoshino Group. Finished.

房間很寬敞，酒店早餐不錯，酒店人員也很熱心

超好的酒店，不論環境，氣氛，服務都超卓 絕對值得再次訂住