Top 5-Star Hotels in Osaka

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

The hotel is simple but clean, we upgraded to a larger room on arrival which was easy and not expensive. The bathroom was nice and staff were friendly. Most importantly, it’s in a great location for getting to the main sights of Osaka (a couple of stops each way) and to the stations for day trips out of Osaka!

The location is perfect for enjoying the city and also for catching a metro/train to other areas to explore. The staff were excellent and the breakfast was good enough - but to stop serving at 9:30 am on a Sunday, does seem odd. The rooms are clean and well maintained and everything was satisfactory. Thanks to the team for helping me find my iPad, much appreciated.

Located right above Nankai station. Lift brings you to the lobby on the 6th floor. So if you’re coming from KIX, all you need to do after getting off the train is take a lift 3 floors up. Walking distance to Dotonbori. Great views. Spacious and clean rooms. Only bad thing is their parking fees. 3300 Yen for a night (8 hours) felt like a rip off. Pls provide complementary parking or heavily discounted parking for your guests for a better stay experience. We were only charged 1000 Yen for 24hrs when we parked in a 5 star hotel in Tokyo.

My family has a good experience with the service and location. It's unfortunate that they're planning to remove the in-room washing machine, which could be a drawback for future stays. Hopefully, they consider replacing it with an alternative amenity.

A very nice hotel. Clean and good location. Room is spacious, especially for those travelling with children. Staff is friendly, and have good understanding of english (i dont speak jap at all)

location is right in front of the subway station and very convenient to go anywhere since there are 2 subway stations near by the hotel. However, if you wanna go to city centre like namba/umeda, u can walk but may still need to take subway. (I choose this hotel after considering with a hotel in Namba since I thought I could find more local restaurants, but actually many places closed early...) Overall service are great, but would be better for trainee to do the check-in process with a senior staff since it took a longer process than normal and made a few mistakes although she was super kind. Staffs are all nice and very helpful! Facilities are so clean and the public bath is also good to try!

Firstly nice hotel with magnificent view !! This is before all the problems begins !! First I book a deluxe double room and they told me they don’t have a deluxe double room !!! Then they claim deluxe double room means king bed ! Then why call it double room ?????? Secondly, almost got scammed at the breakfast. I was given 4 voucher for 4 nights and I asked the counter if I can use 2 voucher concurrently as I am with my wife. They replied ok. on that day, I presented two voucher to Cooka manager (I came with me and my wife) and they still issued me a invoice to pay for additional guest !! One voucher is for 1 guest and if I give 2 voucher, it is for 2 guest !! And they tried to charge me extra !!!!! Seriously, this is a scam !!!!!! After quarrelling for some time, the manager and another lady told me I have to pay for Tmr breakfast!!!! I was shocked !!! If I eat Tmr, then I pay for the break fast !!!! If I don’t eat, they expect me to pay for what ?? Outrageous Scam !!! Please see the picture attached !!! Cant believe I almost got scammed !!!

The hotel location is just near-by Osaka park, very convenient for the visit to famous Osaka Castle. Our room is at high floor with good view to Osaka Castle. Our family enjoy a wonderful dinner at Keyaki restaurant (at 18F of this hotel), good food and comfortable environment.

The new brand hotel of the Palace Hotel opened in July, so I was able to stay at a good price using GoTo. The location is just outside Dojima underground street. It is located in the south of Kita Shinchi, but the service was good and I was able to stay with peace of mind. The corner studio of 32 square meters stayed. There is a bathtub and shower booth in the space like home called rug in the flooring, and it feels compact. However, when you take a shower, the powder area is flooded, and the bath is rounded from the room? All the towels were very soft and good with imabari towels. There is a restaurant and room 001 on the second floor, coin laundry, vending machine, coffee machine and microwave oven, and shoe shine service and free puff service It was a very calm space. I didn't use the restaurant this time, but I was worried about the space that I saw a little and was very nice. depends on the price, it is a hotel that I want to stay again.