Anonymous User
September 6, 2024
Far from the airport, small room, uncomfortable bed. Most importantly, the attitude is cold, the service does not meet the market demand and standards at all. I stayed overnight and had to catch an early flight the next morning. After getting on the car, I found that the plastic bag containing the network card, charging cable, headphones, etc. was left on the table and I forgot to take it. It was too late to go back. I immediately called the front desk and asked them to keep it for me and I would come back to pick it up. Unexpectedly, she asked me to write an email to the office. I immediately sent an email to the office, but I didn’t receive a reply email the next day. I had to ask Ctrip to help contact them, but they didn’t get it done after a few days. It’s such a simple thing. Other hotels can handle it easily. Bad review, can’t give a high score
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