Hotel Neu Schloss Otaru
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Otaru
Hotel Neu Schloss Otaru
Shukutsu 3-282, Otaru City, Hokkaido 047-0047, Japan
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Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.Show More
We Price Match
Last booked 14 hrs ago
Highlights
Varied breakfast
Sparkling clean
Cozy rooms
Excellent service
Ideal locationShow More
Amenities
Private parkingFree
SpaFree
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Station Pick-Up ServiceFree
Wi-Fi in Public AreasFree
All Amenities
Property Description
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
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4.5/5
GreatThe rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!
All 90 Reviews
Surroundings
Airport: Sapporo Okadama Airport
(42.9 km)
Train: JR Otaru Station
(6.7 km)
Train: JR Minami-Otaru Station
(7.9 km)
Landmarks: 小樽フォトフレーム
(160m)
Landmarks: Otaru Shukutsu Panorama Observation Deck
(180m)
Landmarks: いるかスタジアム
(270m)
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Rooms
Guest Reviews
Services & Amenities
Policies
2
Ocean Front Japanese Western Style Room B
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
7
Ocean View Twin Room B
2 Small double beds
34m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
1
Royal Suite, Japanese-Western Mixed with Bath
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
2
Barrier Free Japanese Western Style Room
2 Small double beds and 2 Floor bedding
52m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
4
Partial Ocean View Japanese Western Style Room C
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
5
Twin Room with Bath
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
Double Room with Bath
No window
Free Wi-Fi
Non-smoking
Private bathroom
Toothbrushes
Private toilet
Conditioner
Check Availability
8
Ocean Front Twin Room A
2 Small double beds
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Ocean View Japanese Western Style Room A(Dog-friendly Room)
2 Small double beds and 2 Floor bedding
54m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Check Availability
2
Ocean View Japanese Western Style Room B
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
3
Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
7
Ocean Front Wide King Double Room
1 King bed
38m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Check Availability
2
Ocean Front Japanese Western Style Room A
2 Small double beds and 2 Floor bedding
52m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
1
Patial Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Check Availability
7
Run Of House
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Check Availability
Hide Room Types
Guest Reviews
4.5/5
Great
90 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.3
- Location4.5
- Service4.6
Average for similar properties in Otaru
AI Summary
Guests praise the cleanliness, spaciousness, and views. The breakfast provides a variety of options. The location offers stunning views and convenient access. Excellent service and high-quality meals are also highlighted.
Guest User
March 12, 2025
房間大，景色好，房間裏就有泡湯的地方，而且水很熱，挺舒服的，窗外就是祝津展望台
但前台服務挺差的，愛答不理
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Guest User
March 10, 2025
The hotel is in a relatively quiet location, suitable for travelers who like to enjoy tranquility. The environment is beautiful, the hotel has hot springs and rooms also have private baths, the food is first-rate, and it really made our holiday a wonderful one.
Original TextTranslation provided by Google
Lanbaobao123
March 4, 2025
酒店真的是好老啊。而且位置太偏僻了。想去小樽衹能等班車。
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Guest User
March 4, 2025
非常棒的酒店，房間帶温泉
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Guest User
March 2, 2025
酒店環境很棒，早餐也很棒。雖然入住前預約接送站的過程中被客服無力拒絕，但在隨後的再度溝通中還是得到了妥善解決。所以希望酒店方面加強對客服的培訓和管理，以免影響客人體驗。
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Guest User
March 1, 2025
Facilities: Retro castle-style hotel with large rooms, all rooms have private baths
Hygiene: Good
Service: Both dinner and breakfast are French, few people and good service
Environment: On the Zhujin Observation Deck, if you take the bus, you have to climb up, but you can book a shuttle bus
Original TextTranslation provided by Google
Happy
February 28, 2025
The rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!
Guest User
February 27, 2025
The hotel is relatively old, but it does not affect its unique scenery, steep cliffs, endless sea and lighthouse. It is simply the best scenery in life. There is also a private bath in the room, and it is very pleasant to take a bath while enjoying the scenery. The breakfast is also worth mentioning, it is delicious and beautiful, and there is champagne to drink in the morning. The only drawback is that the French meal in the evening is very average, costing more than 300 yuan per person, so I don’t recommend ordering it.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Private parking
Free
Spa
Free
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Station Pick-Up Service
Free
Wi-Fi in Public Areas
Free
Spa
Bar
Restaurant
Restaurant
レストラン ブラウキュステ（フレンチレストラン）
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 17:30-20:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle Bus Service
Free
Station Pick-Up Service
Free
Station Drop-Off Service
Free
Front Desk Services
Luggage Storage
Free
24-Hour Front Desk
Languages Spoken
English
Japanese
Food & Drink
Bar
Public Areas
Elevator
Smoking Area
Non-Smoking Floor
Central Ventilation System
Vending Machine
Health & Wellness
Foot Bath
Spa
Free
Public Bath
Cleaning Services
Laundry Service (Off-Site)
Clothes Dryer
Facilities for Children
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
Fire Alarm
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–19:30
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
- Cash
Property Description
- Opened: 1968
- Renovated: 2003
- Number of Rooms: 58
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.