Hotels Near Karsh-Masson Gallery in Ottawa

This was my first-time stay at reStays Ottawa. I booked four suites for a team business trip in April 2023 (2- and 3-night stays). Very glad to have chosen this hotel over my other go-to's! This is now my Ottawa favourite and I highly recommend it for the following reasons: - Value: Great for this calibre of amenities (spacious, new, clean, modern in-suite furnishings, well-equipped kitchen, and thoughtful provisions, terrific meeting spaces, public amenities - what a view on the 12th floor). Comfortable bedding for several nights of good sleep. - Service: Front desk staff (Josh, Mark) were very helpful with our requests. - Location: Excellent! Short walking distance to Parliament, Rideau Centre, Byward Market, etc. Whether for short or longer stays, I highly recommend this gem of a downtown Ottawa hotel.

The location in the city center is convenient for transportation. There are shopping stores nearby, providing general daily necessities, catering, etc. The living conditions are OK.

Hi Carson & Mark, and staff: it's J and E, thanks for making our stay 5 stars! This hotel is perfectly located for a stay in Ottawa, being a short 800 metre stroll to the Parliament Buildings, War Memorial, National Arts Centre, Rideau Mall, and very close to the National Garllery of Art and Byward Market . We stayed in Room 2223 which afforded a breath taking view of the entire Ottawa Skyline - treat yourself to this Executive King Corner Room. Breakfast at Spin in the Hotel was very good, and priced fair. In/Out Parking on site is also fair and convenient. The hotel was built in 1972 but is well maintained and kept super clean. BIG shout out to MARK at the Front Desk who is absolutely so Personable and went above and beyond the call of duty for us. And of course...CARSON, what can I say, he is the Manager that all Managers should strive to be, very very accomodating! Thanks Ottawa Marriott...we'll be back soon!!!

We just stayed for 1 night, the room was clean and comfortable. 25$ for overnight parking was a bit much I felt. The location is not the best for a Saturday/Sunday since it is an office area and almost everything around in walking distance is closed, just Tim Hortons and Startbucks is open.

I have visited this property several years ago and it was really run down. But now there is no change. The rooms need to be painted as there is paint peeling off the wall! The check-in staff were really rude and didn’t recognize I was a choice member. One thing I might add I don’t know if all rooms have been renovated and look the same as it’s a problem with some Econolodge hotels that every room looks different. Room: I had a 2 queen bedroom on the 1st floor exterior corridor. The bed sheets were yellow and the room didn’t look modern at all there was mould in the bathroom and the floors didn’t look clean. The coffee maker was dirty and the coffee didn’t taste good at all. I didn’t enjoy the beds as they were uncomfortable the heater was so loud and smelt weird. There was no fridge or microwave in the room even though the guy on the phone said there is in all rooms. Breakfast: I do want to say that the breakfast was a bit week and didn’t have much variety though. I think the rooms should get newer coffee makers and better coffee and the amenities in the bathroom were a bit cheap. Overall my stay was very miserable and was not up to my expectations of any hotel budget or not. I would stay away as this isn’t even my a good deal! Unless changes are made I will not be staying here!

I liked pretty much everything about this hotel. Although it was a bit out of the way from downtown, the train station was within walking distance and Uber to downtown was sub-$15. The front desk team was great, and my upgraded suite was huge with a nice kitchenette. Underground parking was free and convenient as well. Breakfast was okay albeit a bit overpriced, and Courtyard’s new “Bistro” style was not my favourite, although to no fault of this particular hotel. Renovation has started on the higher floors and I have to say it’s definitely overdue for one, in fact this is the only reason why I didn’t give 5 stars - the current state of the rooms was just unacceptable in 2022. Once the renos are completed, this hotel will tick all the boxes for a 10/10 comment card.

• The Motel Adam Report (G-town, QC @ Feb. 2022) Cons: icy parking lot; not a kitchenette w/ stovetop for that price ($3,200/month); 2nd door lock sticks a lot, which is obvs dangerous re 🇨🇦 terrorism; washroom cabinet design flaw —＞ no handles + slams shut; handicap bar taking space @ an already too-small shower makes it exceptionally difficult for someone severely disabled to shower @ that too-small washroom; incl. brekky incl. *untoasted* bagels directly from the pkg (w/out even toasters @ the rooms) (!); hotel necessities not accessible for the guests, which should be common Covid practice @ 2022—guests should NOT have to ask; TV remote often didn’t even work (ex. try to adjust volume & the cartoon network appears, repeatedly); temp gauges fluctuate a lot, require frequent adjustment; someone STOLE our DND sign; hotel staff shovelled front walkway loudly @ 8am @ a Sat.; wifi sign-in requested repeatedly & then didn’t work AT ALL 1 day; a different day, all the water was orange (sink, tub, ‘n’ toilet); snowplow beeping loudly & repeatedly @ our parking lot @ 5am @ a Sat.; water @ entire hotel (or city?) went kaput morning day checking out (when we were rushing anyways—disability); key expired day we were checking out before that, when we were rushed, esp b/c of water issue The insisted-upon-by-the-motel-owner-visiting-our-room-w/out-warning-&-even-coming-inside-(!) “cleaning” EVERY DAY W/OUT EXCEPTIONS: put 2 dirty towels there + NO soap (took ours w/out stocking) + ignored our simple safety/disability request re *not* uncovering the window (but crumpled the note it was on); then it was done inappropriately differently each day, often taking our soap w/out replacing it + putting both toilet seats UP; had to go no matter what—even day experiencing intense disability flareups; stole at least both soap & Kleenex instead of stocking those; tossed our note once; evidence of our stuff being touched for NO reason; our DND sign was stuck to the wall using our post-its once, suggesting a more personal B&E; evidence of our stuff being stolen, including from the fridge—so we stuck a “do not open” sign there & then the motel cleaning staff put a long, curly hair in there… Pros: motels are preferable re not requiring a mask (‘cept @ lobby of course) + less crowding; windows easy enough to cover sufficiently & door easy enough to wedge closed; microwave; decent shower water pressure; toilet doesn’t break (til day before we relocated); dressing area

Our family of 4 needed a hotel near the airport between connecting flights so our expectation was not high. We always had good experience with other Hampton Inns so this was just an easy choice, assuming a known quality hotel and also close to the airport. The Good about this hotel - 1. close to airport 2. free shuttle (details to follow) 3. has a couple restaurants just across from the parking lot if you don't want to venture out too far 4. check-in was quick The Bad - 1. Free shuttle only starts at 6am so if you need to catch an early flight you'll need to find a taxi. In our case, we had to pre-book a taxi the night before because we needed to get to the airport at 4:30am. 2. The hotel shuttle was just a plain white van with no signs indicating it's for Hampton Inn. Driver was not in any kind of uniform and when I knocked on his window trying to inquire, he came out and yelled 'What's going on'. Well not exactly what I expect a hotel shuttle driver to identify himself that way. When I asked if he's from Hampton Inn the answer was yes. But in retrospect any random guy can give me the same answer and we just kinda need to trust that driver that he's a legitimate Hampton Inn shuttle driver. The whole short trip to the hotel we were wondering if we would end up getting mugged. Just not a good feeling and I think the hotel can handle this a lot better, how hard is it to give this driver an uniform with a hampton inn logo, or print a hampton inn logo on a piece of paper and put it on the dashboard. At least something to make your shuttle and driver look a little bit more legitimate and make your guests feel a little bit safer. 3. As mentioned earlier we pre-booked a taxi to pick us up at 4:15am, turns out the front desk forgot to book it for us. When we got down to the lobby and looked for the taxi, that's when the front desk guy realized he forgot about it. So we waited for another 10-12 mins for the taxi to come. (taxi fare from hotel to airport was less than $20) 4. Not all electric outlets are working, in our room the one attached to the side table lamp didn't seem to work. Had to search high and low to have enough outlets to charge 4 phones and 4 apple watches. The Very Bad - The mattress was the absolute worse, I have never stayed at a Hampton Inn that have mattresses that dip down about 2 inches and with no support whatsoever. I'm not a big person, but my husband is so the whole night I was sinking and rolling to my husband's side. All I needed was a few hours of sleep between flights and I could not get that because of the mattress. Tossing and turning the whole night and could not find a good position. My back was hurting the next day like I was sleeping on an absolute garbage mattress the night before. We did not use the free breakfast, coffee wasn't ready during our stay, no other amenities were used. The poor rating is given based on the fact that everything we needed for a short stay in this hotel fell far sho

Had a little wobble at the beginning, when the room I was given had a giant crack across the window; however the issue was resolved quickly and professionally. The replacement room was excellent and while the tv remote was non functional, I was able to have it swapped out quickly and with no fuss for a working remote. The restaurant was fine, and while a little pricey, was tasty. Cleanliness of all common areas and the room itself was top-notch. Next to the Ottawa airport, so super-convenient for travelers, and I never heard a thing from outside so the sound dampening is excellent. I would definitely stay here again.

We chose this hotel because we were going to a concert and it was so close we could actually walk to and from the venue!! It is also still close enough to take a short Uber ride to local malls and restaurants, not to mention an Outlet mall only a very short walk away. The hotel itself is very busy, but clean and the staff were very friendly. The complimentary breakfast was mostly good, we'd give it an 8 out of 10. Our overall experience was great and we will stay here again.