Vessel Hotel Kumamoto Airport

Vessel Hotel Kumamoto Airport Reviews

Vessel Hotel Kumamoto Airport

Muro 949, Ozu Town, Kikuchi District, Kumamoto Prefecture, 869-1235, JapanView Hotel Details
Vessel Hotel Kumamoto Airport
Vessel Hotel Kumamoto AirportVessel Hotel Kumamoto AirportVessel Hotel Kumamoto Airport
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Vessel Hotel Kumamoto Airport Guest Reviews

4.4/5
Very Good
60 review
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.6
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All reviews(60)
Positive reviews(60)
Reviews with photos/video(12)
Awesome rooms(15)
Delicious breakfast(12)
Clean and tidy(10)
Awesome stay(9)
Large rooms(7)
Convenient parking(6)
Comfortable bed(5)
Great value for money(5)
Guest User
1 Bed Room With 1 Extra Bed
Stayed in Nov 2024
Business travelers
10 review
3.0/5
Posted on Dec 15, 2024
Breakfast is fair.small room. Location is fair
Response from Property: Thank you very much for staying at Vessel Hotel Kumamoto Airport. We would also like to thank you for taking the time to leave a review despite your busy schedule. We will continue to pay close attention to maintaining cleanliness so that you can continue to enjoy an extraordinary world. We sincerely look forward to seeing you again. Vessel Hotel Kumamoto Airport Front Desk Sekiei
CityU Victor Hui
Twin Room
Stayed in Jan 2024
Family
28 review
5.0/5
Outstanding
Posted on Feb 27, 2024
It is very good for family trip. Location is perfect. Airport bus shuttle arrival in opposite side of Hotel. Nearby is Kumamoto Castle. You can do hiking and visiting the Kumamoto Castle. Traffic is Good. Have bus, taxi. You can see the Kumamoto Castle.
Response from Property: Thank you very much for staying at Vessel Hotel Kumamoto Airport.Thank you very much for your complimentary evaluation.We will continue to pay close attention to cleanliness and maintain our facilities so that everyone can enjoy an extraordinary world.We look forward to using Vessel Hotel Kumamoto Airport again next time.Vessel Hotel Kumamoto Airport Miyamoto
PATRICK-CHEAH
1 Bed Room
Stayed in Nov 2023
Family
11 review
4.7/5
Amazing
Posted on Jan 3, 2024
Big room Can stay here if hotel in Aso limited availability or expensive Easy drive to Aso National Park Free parking Stay here only if you drive One of the best hotel we stayed for our 12 days driving trip.
Response from Property: Thank you for using Vessel Hotel Kumamoto Airport.We would also like to thank you for your feedback.We are very happy to see that you enjoyed your stay with us.We would like to thank our staff and employees for their compliments.We will continue to pay close attention to cleanliness and maintain our facilities so that everyone can enjoy an extraordinary world.We will continue to do our best to provide hospitality that is close to our customers.We sincerely look forward to serving you again.Vessel Hotel Kumamoto Airport Miyamoto
Guest User
ROH-Non Smoking
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Good very good
Response from Property: このたびは、ベッセルホテル熊本空港にご宿泊いただきまして誠にありがとうございます。 今後も皆様に非日常な世界をご満喫いただけます様に、清潔感にも細心の注意を払いまして維持をしてまいります。 今後ともお客様により満足して頂けるような施設づくりを目指して、サービス向上に努めて参ります。 お客様の又のご来館を心よりお待ち申し上げます。 ベッセルホテル熊本空港 フロント関永
Guest User
Twin Room
Stayed in Nov 2024
Family
9 review
4.2/5
Very Good
Posted on Dec 29, 2024
The waiters are very friendly, the environment is clean, and there is a furniture store opposite.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. Thank you very much for rating not only our hotel's service but also the attitude of our staff. We will continue to pay close attention to cleanliness and maintain it so that you can continue to enjoy an extraordinary world. We will continue to work hard to become a hotel chosen by many people. We look forward to welcoming you again.
NG MAN YI
1 Bed Room
Stayed in Oct 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Provide free parking, disposable toiletries, There is a microwave outside the elevator on each floor. The room has plenty of space, the bathroom is nostalgic, and the view outside the window is pleasant There is a large supermarket nearby
Original TextTranslated by Google
Response from Property: Thank you so much for being with us this time. Thank you for choosing us from our many facilities. We will continue to attach great importance to cleanliness and hygiene, so that everyone can enjoy the extraordinary world. We are delighted that you are satisfied with our facilities. All our staff will continue to work hard to provide better services. We look forward to seeing you again. Miyamoto Kumamoto Airport Vessel Hotel
月2ペースで旅
1 Bed Room
Stayed in Sep 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Oct 14, 2024
The breakfast was especially satisfying with the Japanese food. Also, the rooms are hygienic and relaxing because you have to take your shoes off before entering. The staff are also very friendly. I think it's worth more than the price.
Original TextTranslated by Google
Response from Property: この度はベッセルホテル熊本空港へご宿泊いただき誠にありがとうございます。また、口コミのご投稿いただき重ねてお礼申しあげます。 数々のお褒めのお言葉をいただき、スタッフ一同嬉しく存じます。 11月16日より、朝食リニューアルを行い、大人の方1名1泊あたり1000円にてご案内いたしております。これまで好評いただいておりました辛子蓮根や高菜焼売はそのままに、具だくさんの太平燕や熊本ラーメン、トマトカレーや、からいもぜんざいなど多くのご当地メニューをお楽しみいただけるようになっております。 今後ともご宿泊いただく皆さまにご満足いただけるよう精進してまいります。またのご来館を心よりお待ちいたしております。 ベッセルホテル熊本空港 竹内
Guest User
1 Bed Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The breakfast is delicious, the restaurant on the first floor is clean and tidy, and the self-service drinks are also very delicious. I like to eat tamagoyaki, horse meat, beef, special vegetable rice, and fragrant local ramen in the restaurant in the morning.
Original TextTranslated by Google
Response from Property: この度はご宿泊頂き誠に有難うございます。 おもてなしの心を大切にしお客さまのご期待に添えるサービスを提供していく所存です。 朝食に関しましては季節に応じたメニューを取り入れております。また、ご来館お待ちしております。 今後も皆様に非日常な世界をご満喫頂けます様に、清潔感にも細心の注意を払いまして維持をしてまいります。 館内施設にご満足いただけてなによりでございました。 今後ともお客様により満足して頂けるような施設づくりを目指して、サービス向上に努めて参ります。 今後も多くの方に選ばれるホテルになるよう取り組んでまいります。 またこちらへお越しの際は、ぜひ当ホテルをご利用ください。
Guest User
Twin Room
Stayed in Jul 2024
Family
5 review
4.7/5
Amazing
Posted on Aug 14, 2024
I inquired via email and received a quick reply. The staff was polite, the room was clean, and the bed was comfortable.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We are delighted to receive your positive feedback on staff response. We will continue to attach great importance to cleanliness and hygiene, so that everyone can enjoy the extraordinary world. We are delighted that you are satisfied with our facilities. We're glad you enjoyed our hotel. We would be grateful if you have the opportunity to stay with us again. We look forward to seeing you again. Vessel Hotel Kumamoto Airport Segami
Fausto (jiulanshi🥃)
1 Bed Room
Stayed in Jun 2024
Solo travelers
24 review
5.0/5
Outstanding
Posted on Jul 5, 2024
Although the location is far from the city center, there are still many delicious foods around. The front desk staff is very friendly. The hotel also provides free parking. If you want to find a place to rest, this is a good choice =^O^=
Original TextTranslated by Google
Response from Property: Thank you for using Vessel Hotel Kumamoto Airport. All of our staff are very happy to receive your compliments. Our staff always strives to provide services as close to our customers as possible, so we are very happy to receive such compliments. We hope that you can provide easy-to-understand information about tourist attractions when you visit us next time. We look forward to your next visit. Vessel Hotel Kumamoto Airport Staff/Sakari
Guest User
1 Bed Room
Stayed in Nov 2024
Couples
1 review
3.0/5
Posted on Dec 3, 2024
I stayed here for three days and two nights. Check-in is early, so it's easy to leave your luggage and move around. The room is clean, spacious, and easy to use. There is a large supermarket nearby and it's also close to the airport, so the location is good. However, I had a lot of trash, so when I asked if I could throw it away at any time, they were clearly reluctant and didn't seem to be happy.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Vessel Hotel Kumamoto Airport. We would like to thank you for taking the time to post your review. Check-in is possible from 12:00 noon, so you can leave your large luggage and go out for sightseeing. There is also a supermarket about a 7-minute walk away, so you can conveniently use it for shopping during consecutive nights. We are very sorry for the inconvenience caused by the staff's response during your stay. We apologize for the lack of consideration that the front desk staff should have regarding garbage collection during your stay. We have instructed our staff to respond so that customers can use their rooms comfortably, such as by providing new bags even if it is difficult to collect. We will continue to work hard to provide a stay that satisfies all customers. We look forward to seeing you again. Vessel Hotel Kumamoto Airport Ogata
cherry-3-
Twin Room
Stayed in Apr 2024
Family
8 review
5.0/5
Outstanding
Posted on May 19, 2024
The hotel is conveniently located next to the national highway. It is very convenient for traveling to and from Kumamoto Airport, Aso, and Kumamoto city. It is suitable for self-driving travelers and there is free parking. We booked a room with two double beds. The room was large and there was no problem in opening two suitcases. The hotel has recently renovated all the rooms, so the facilities are new and tidy, and the wooden decoration is very fresh. The bed pillows were also very comfortable to sleep on. There are USB plugs on the desktop and bedside for easy charging of mobile phones. There are many food choices in the free breakfast, and each item is delicious. You can taste many local specialties, such as horse meat stew, lotus root cake, lotus root siomai, etc. There are also free drinks at night.
Original TextTranslated by Google
Response from Property: We really appreciate your high praise in your comments. Thanks. We are delighted that you are satisfied with our facilities. We will continue to work hard to improve our services to create facilities that satisfy our customers. We will continue to work hard to become the hotel chosen by many customers. We look forward to your next visit. Miyamoto Kumamoto Airport Vessel Hotel
YU
Twin Room
Stayed in Oct 2024
Family
4 review
4.2/5
Very Good
Posted on Nov 14, 2024
It's very convenient because it's close to the airport and the station. The prices are also cheap, which was a relief. There's also a free drink bar.
Original TextTranslated by Google
Response from Property: この度はご宿泊いただきまして誠にありがとうございました。 スタッフの対応につきましても喜ばしい評価をありがとうございます。より一層の接遇を目指して参ります。 今後も皆様に非日常な世界をご満喫頂けます様に、清潔感にも細心の注意を払いまして維持をしてまいります。 次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。
Guest User
1 Bed Room
Stayed in Sep 2024
Family
5 review
4.0/5
Very Good
Posted on Dec 28, 2024
It's good value for money. It's clean, cheap, and includes breakfast. I got hungry at night and looked around the building, but there was nothing.
Original TextTranslated by Google
Response from Property: Thank you for staying at Vessel Hotel Kumamoto Airport. We would also like to thank you for your review. We are very happy that you enjoyed your stay. Breakfast will be renewed in November 2024, and we have prepared a menu that allows you to experience Kumamoto and Aso even more. You can enjoy freshly fried hot lotus root with mustard, Kumamoto ramen, Taipingyen, and more, so please enjoy it the next time you stay with us. We have installed a vending machine for snacks in the lobby on the first floor so that you can eat even late at night. You can purchase cup ramen and snacks, so please use it. We will continue to strive to improve our service so that our customers can have a comfortable stay. All our staff look forward to welcoming you again. Vessel Hotel Kumamoto Airport Front Desk Ogata
君兒
Twin Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Clean hotel, the receptionist in the hotel lobby is very polite, and the restaurant also provides coffee and tea (with time limit) I like that the hotel has a washing machine and dryer attached, so I can keep clean clothes to wear during my stay in Japan (there is a time limit) I like that the hotel has a washing machine and dryer attached, so I can keep clean clothes during my stay in Japan.
Original TextTranslated by Google
Response from Property: 非常感謝您入住熊本機場船舶飯店。 我們也要再次感謝您花時間撰寫評論。 收到這麼多的讚美之詞,我們所有的員工都感到非常高興。 我們飯店的 6 樓設有投幣式洗衣房。 洗衣機每次300日元,烘乾機30分鐘100日元。 此外,投幣洗衣房也提供洗衣精和織物柔軟精。 請放心使用。 我們將繼續努力改善我們的服務,讓我們的顧客擁有一個舒適的入住體驗。 我們全體員工期待您的下次光臨。 熊本機場船舶飯店 前緒方