Langkaweh, Jl. Raya Padang Panjang - Bukittinggi No.KM 4, Kec. Banuhampu, Padang Lua, Agam, West Sumatra, 26181, IndonesiaView Hotel Details
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1 night
Muara Hotel Bukittinggi Guest Reviews
3.6/5
9 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities3.6
Service2.9
Cleanliness3.2
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All reviews(9)
Positive reviews(9)
RannieS
Deluxe Room with Balcony
Stayed in дек. 2023 г.
Family
10 review
3.0/5
Posted on 10 янв. 2024 г.
I was very disappointed. I booked a room for my parents and grandchildren. I booked a room which is written 24m2 with balcony. I had stayed there before, that's why I know it's supposed to be spacious room. But they only get small room 17m2 not as mention in the details just because of the name not "grand deluxe" but I paid more than "deluxe price". The same price with the published rate for "grand deluxe" directly in the hotel. And there is no "grand deluxe" In the room choices in Trip. They can't ask for extrabed because there's no space. And also when 1 adult with 2 kids having breakfast they still ask for extra fee. I know this rule but i just felt not fair to pay after overpriced for the disappointing room
trebont
Deluxe Double Room
Stayed in апр. 2024 г.
Solo travelers
13 review
3.5/5
Posted on 24 апр. 2024 г.
The toilet is broken. No window in the cheapest room
Redz89
Deluxe Room with Balcony
Stayed in окт. 2023 г.
Family
6 review
5.0/5
Outstanding
Posted on 5 нояб. 2023 г.
the location just nice.. 10 minutes away from Jam Gadang..near mart also..the room was very cozy
honggo
Grand Deluxe Twin Room
Stayed in дек. 2023 г.
Couples
3 review
4.0/5
Very Good
Posted on 25 дек. 2023 г.
Receptionist are friendly but the cleanliness are poor. Over all not bad.
Guest User
Grand Deluxe Twin Room
Stayed in авг. 2023 г.
Travel with friends
4 review
5.0/5
Outstanding
Posted on 10 сент. 2023 г.
Room very clean….bfast so good.. staff very friendly… nice to stay again
Guest User
Deluxe Double Room
Stayed in июля 2024 г.
Business travelers
23 review
3.5/5
Posted on 19 июля 2024 г.
I'm sorry, the hotel is good, everything is good, but the sheets are not changed, there is hair on the mattress, please keep the hotel clean, thank you
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BILLY BRUW
Deluxe Double Room
Stayed in июля 2023 г.
Other
1 review
4.5/5
Great
Posted on 25 июля 2023 г.
The facilities and cleanliness were very good, I felt very comfortable while staying at the Muara Hotel