Novotel Bangkok Impact

Novotel Bangkok Impact Reviews

Novotel Bangkok Impact

94 Popular Road, Banmai Sub District, Pakkred, Ban Mai, Nonthaburi Province, 11120, ThailandView Hotel Details
Novotel Bangkok Impact
Novotel Bangkok ImpactNovotel Bangkok ImpactNovotel Bangkok Impact
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Novotel Bangkok Impact Guest Reviews

4.5/5
Great
554 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(554)
Positive reviews(540)
Reviews with photos/video(156)
Clean and tidy(103)
Convenient location(84)
Easy to get around(42)
Delicious breakfast(15)
Near shopping area(15)
Shower difficult to use(9)
Friendly front desk staff(9)
Stayed multiple times(7)
Negative reviews(14)
YOUNGKI
Standard Room 1 King Bed
Stayed in Jul 2024
Business travelers
10 review
2.7/5
Posted on Jul 12, 2024
The temperature of the air conditioner cannot be controlled and there is no ventilation fan in the bathroom. I asked hotel staff to give me an electric adapter, but they just answered and didn't bring it. It is easy to come and go within the exhibition hall. It's very far to another Queen exhibition centrel.
Response from Property: Thank you for taking the time to tell us about your experience at the Novotel Bangkok Impact. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Thitirath Khanasai-ananOperations Manager
Guest User
Executive Room 1 King Bed
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jul 2, 2024
I had an awesome experience and service, easy to access Concert and restaurant also shopping centre
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Guest User
Executive Room Twin Beds
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on May 26, 2024
Affordable price with exellent services / Very clean / Salad so delicious / love the aroma of shampoo shower gel and body lotion
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Guest User
Standard Room 1 King Bed
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 7, 2024
The hotel is really near to impact arena and it is highly recommended if you have a concert or event nearby to stay at novotel. The hotel staff even decorated the hotel lobby to the concert that happening. Only bad thing, the pedestrian overhead sky bridge closes early at 4pm.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
RCRF
Standard Room with Twin Beds
Stayed in Jul 2024
Travel with friends
11 review
4.5/5
Great
Posted on Jul 11, 2024
Room was clean and the hotel is near to the halls which are linked.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
jchuaa
Standard Room 1 King Bed
Stayed in May 2024
Business travelers
19 review
4.0/5
Very Good
Posted on May 31, 2024
Location is great, pricing not very good during exhibition period
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
penny30
Standard Room with Twin Beds
Stayed in May 2024
Travel with friends
27 review
4.2/5
Very Good
Posted on May 27, 2024
Location very very good , The room is a little old, but it's clean.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Anonymous User
Standard Room with Twin Beds
Stayed in Jun 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jun 30, 2024
Near the exhibition hall good environment
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Guest User
Standard Room with Twin Beds
Stayed in Mar 2024
Other
9 review
5.0/5
Outstanding
Posted on Mar 17, 2024
It is very good for Concert attendee or conference attendee. Comfortable, near, clean, many restaurants, shopping mall .
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Aditya
Executive Room 1 King Bed
Stayed in Sep 2024
Couples
3 review
3.7/5
Posted on Sep 14, 2024
Good location for attending events at Impact. Staff are friendly and helpful. Room is too dark. Breakfast spread was just ok.
Guest User
Standard Room 1 King Bed
Stayed in Sep 2024
Couples
63 review
3.2/5
Posted on Sep 7, 2024
The staff is very nice but the location of the hotel is far from everything, don’t have any convenience store near the hotel
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. Surrounding area nearby the hotel we do have 7-11, Cosmo Bazar (Shopping Mall), BeeHive and we are closed to Central Changwattana as well. I will share your comments with our team especially our Concierge team to be able to provide more information about the shop nearby and the attractions. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Guest User
Standard Room with Twin Beds
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 2, 2024
We have stayed here more than 10x ad it is the most convenient hotel for concert held at Impact Arena. It has covered walkways and the location is superb. Highly recommend!
Guest User
Standard Room 1 King Bed
Stayed in Jun 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jul 2, 2024
Everything is verygood.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Guest User
Standard Room 1 King Bed
Stayed in Aug 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Novotel is the best hotel ever ! And very clean and safety! And the staff are friendly and helpful🤩
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager
Nga Yee
Standard Room with Twin Beds
Stayed in Aug 2024
Travel with friends
1 review
4.5/5
Great
Posted on Aug 18, 2024
Good location for concert in Impact. Long wait when we check out. Should arrange express check out box.
Response from Property: We very much appreciate your comments regarding your stay at the Novotel Bangkok Impact. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thitirath Khanasai-anan Operations Manager