Palmetto Bay Hotels with Breakfast

There were ROACHES in the room and more than one. I was reluctant about booking this hotel but the location was perfect for the event that my family was attending. I should have followed my first thoughts. The room seemed ok when they checked in but they were only there long enough to change as they had to leave out for an event. When they returned that night they saw a roach in the bathroom but it was late and there was really no option at that late hour so they killed it and went to sleep. The next morning they woke up and saw two more roaches which were also killed but they immediately packed up and alerted the front desk. They offered to spray the room but they let them know they were checking out. They originally only refunded them for the nights they were not staying. When I went to pick them up I requested them to also be refunded for the first night because of the inconvenience and the added costs of booking another hotel last minute. Thankfully the manager agreed to my request. As we were leaving we encountered another guest in the parking lot who stated they also had a roach issue in their room. So book here at your own risk or if roaches are not a problem for you.