Will R
August 31, 2024
The employees are very nice and the hotel is in a nice location, but boy is it showing its age. There are signs for ice by each of the elevators, even some doors, and in the in-room directory, yet all of the ice machines have been removed. The only way to get ice is to go to the bar and request it. Same with the Bonvoy Club lounge, which had paper over the door. Only after I enquired at the front desk did I learn that I had complimentary breakfast and happy hour drinks as a replacement! Unfortunately that was already a couple of days into my stay and I was getting ready to check out. They charge to loan you an umbrella, odd for what would have been complimentary at a higher-end hotel. Oh, and all of the employee name tags read "Trainee". I never saw one name! Overall I'll be finding another Marriott or a different hotel altogether for my next trip to the region.