Le Metropolitan, Paris Tour Eiffel, a Tribute Portfolio Hotel Guest Reviews
4.1/5
Very Good
66 review
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Verified reviews
Location4.2
Amenities4.1
Service4.0
Cleanliness4.2
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Positive reviews(45)
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Negative reviews(7)
Anonymous User
Deluxe Queen Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2024
The room is nice and clean with a nice view. The front desk persons speak good English and are very helpful.
Response from Property: Dear Guest,Thank you for sharing your kind words with us. We are delighted to hear that your stay at Le Metropolitan went so well thanks to us. Your satisfaction is our best reward.We look forward to welcoming you back to the Metropolitan during your next stay in Paris.With our warmest regards,Le Metropolitan team
Guest User
Classic Queen Room
Stayed in Aug 2023
Couples
3 review
3.5/5
Posted on Sep 23, 2023
If you was beautiful, if you stay at the top floor with a view of the Eiffel Tower.
Otherwise, if you are just staying in a normal room, it was nothing special, no view, rooms were up at small but clean.
Location was quite conveniently located.
Souphakone
Classic Twin Room
Stayed in Dec 2023
Business travelers
4 review
3.5/5
Posted on Jan 3, 2024
Good service
Guest User
Classic Queen Room
Stayed in Oct 2024
Travel with friends
1 review
2.5/5
Posted on Oct 10, 2024
The room is super small, you can only spread out one suitcase, and the suitcase will completely block the road. The location is not very convenient, if you take public transportation, you need to walk for a long time. On the first day of checkin, they didn't give me water. I told the front desk but they refused to give it to me. They asked me to buy it at the bar.
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Response from Property: Dear Guest,We are truly sorry to read that your recent experience at Le Metropolitan did not fully meet your expectations.Our hotel is indeed nestled in a historic, heritage-listed building, which adds to its unique Parisian charm but does limit our ability to adjust room sizes. This cozy ambiance is reflective of the classic Parisian apartments for which the City of Light is known.Regarding the complimentary water, we provide two bottles for our guests upon arrival in the room. For additional water or requests outside the room, we encourage our guests to visit our bar, where they can purchase more if needed.As for our location, we are fortunate to be within a five-minute walk of multiple public transportation options. Our central position offers easy access to the main metro lines, making it convenient for our guests to explore the city.Thank you again for your valuable feedback, and we hope to have the pleasure of welcoming you back for an even better experience.Warm regards,Le Metropolitan Team
Guest User
Classic Queen Room
Stayed in Oct 2024
Couples
1 review
4.0/5
Very Good
Posted on Oct 8, 2024
The location is very good, very close to the Eiffel Tower. There is also a popular restaurant carette nearby. However, the room is really too small compared to domestic hotels. It takes some time to get used to it.
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Response from Property: Dear Guest,Thank you for sharing your thoughts following your recent stay at Le Metropolitan. We’re delighted to read that you enjoyed our prime location near the Eiffel Tower and some of Paris’ favorite spots nearby like Carette.Our hotel is housed in a historic building, which gives our rooms a unique Parisian charm, though we understand that they may feel more compact compared to those in domestic hotels. This cozy atmosphere is a part of the quintessential Parisian experience, reflecting the charm of the city's traditional apartments.We hope that overall you had a pleasant stay, and we look forward to welcoming you back on your next visit to Paris.Warm regards,Le Metropolitan Team
Guest User
Classic Queen Room
Stayed in Sep 2024
Couples
17 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The room is a bit cramped, which is understandable. Overall it is good. The environment is safe. The breakfast is indeed a little worse. The croissants are delicious and acceptable. Overall recommended
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Response from Property: Dear Guest,Thank you for sharing your feedback regarding your recent stay at Le Metropolitan. We are thrilled to read that you enjoyed your trip to Paris with us. Of course, we are taking your comments into consideration, as guest satisfaction is our upmost priority.We look forward to welcoming you for another wonderful stay at Le Metropolitan.With our warmest regards,Le Metropolitan team
The environment is very good. I booked a room with a view of the Eiffel Tower. Of course, the price is not cheap, 8,000 per night.
However, there are definitely other issues with this hotel
First, steal oil.
We drove here, and they provided parking service for 30 euros a night, but when we handed our car to them, there were 2 bars of gas left. When we received the car, there was not a single bar of gas left, and they even reminded us that there was no gas left. travel
And I found that my seat had been adjusted to a flat position. I was confused until I saw that there was no gas.
Second, the breakfast is inconsistent
When we arrived, the front desk said that our breakfast was a buffet and it was all freshly cooked. It had a rich menu, including sushi, pasta and other foods. In fact, please see the picture. It just gives you a basket of bread, a cup of coffee, and more. A yogurt. They also wanted to charge me 20 euros per person. I went directly to the front desk to complain, and then I turned around and said that your room rate was included and there was no need to pay extra. And he also showed me picture 2, the so-called buffet
I'm so angry that my liver hurts
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Response from Property: Thank you for your detailed feedback. We sincerely apologize for the issues you encountered during your stay, particularly with the parking service and the breakfast misunderstanding. This is not the level of service we strive to offer, and we will investigate these matters further with our team to ensure they are addressed. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience.
Lianxishichangliangnianbanxiaozhu
Classic Queen Room
Stayed in Oct 2024
Couples
13 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Stayed for three nights, had a great experience, great location!
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing your kind words regarding your recent stay at Le Metropolitan. We are very delighted to know that your visit met your expectations and that you appreciated our privileged location and the experience we offered you. Your satisfaction is our absolute priority and we strive to provide you the best possible experience. We look forward to welcoming you back for your next trip to Paris for another memorable experience at Le Grand Hôtel Champs-Élysées.With our warmest regards,Le Metropolitan team
Guest User
Eiffel View Suite
Stayed in Sep 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 26, 2023
Very good and very satisfied. I choose this hotel every time I travel to Paris. The environment is elegant, clean and hygienic, the service is warm and convenient, and it is a very cost-effective hotel choice in the same price range.
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Anonymous User
Eiffel View Suite
Stayed in Apr 2023
Business travelers
9 review
3.2/5
Posted on May 1, 2023
I checked the strategy on Xiaohongshu and found this hotel. I stayed in a suite on the fifth floor. The living room window faced the Eiffel Tower in the distance. The view is still very good, the room is compact, the bathroom, and the overall design of the room are also very good; but The breakfast is very sorry. The chef said that he was sick. The two-day breakfast can be delivered to the room with an extra 5 euros. There are only bread, cheese, coffee, and two slices of cold-cut ham. I feel no apology or compensation at all. Gnawing bread in front of the iron tower, seeing the beauty of the scenery outside the window, I just swallowed my breakfast😢
The cleanliness of the room is okay, the shower faucet is broken, and the cleaning of the room is not so good. If you really want to experience it, one day will be fine.
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ZQ Chen
Classic Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The service was excellent.
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for choosing Le Metropolitan, a Tribute Portfolio Hotel, for your recent trip to Paris. It was a pleasure to have you! As our guests' feedback is our best source of improvement and enhancement to provide a better experience, we would like to thank you for taking the time to review our hotel. It is always encouraging to receive such a positive feedback, and we are delighted to know that you enjoy staying with us. We hope to have the pleasure to welcome you again soon for another wonderful experience in Paris at Le Metropolitan! With all our warmest thanks,Le Metropolitan team
Guest User
Junior Twin Suite
Stayed in Jan 2023
Business travelers
23 review
3.2/5
Posted on Jan 25, 2023
This hotel is too small. The public area and the corridor elevator are very small. We live in a luxury suite on the sixth floor. Breakfast is not a buffet, but we prefer such a set meal
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TheTits
Stayed in Oct 2024
Couples
3.0/5
Posted on Oct 3, 2024
This hotel was one of the most controversial 5 stars I've stayed at in Paris. First let me congratulate the team up front. They make your stay comfortable. Great job. Now just like my fellow TA, the complaints are real. One, I had an upgraded king room which was very small even for Paris. So small my toilet had its own closet without sink. So u had to flush the toilet jump across bed and find the soap which was never on the soap dish. The only soap was in the super small shower. Which is ghetto because you are washing your hands and opening shoer door to pump the shower gel. I called and ask for hand soap. I received a face wash tube of something else. We did have a view of the Eiffel, but this room was not 5 star especially when prices were $600-800 a night. Unreal. Marriott is greedy. Hotel Report Card. Location: 9/10 Decor: 2/10 Clean: 7/10 Quietness: 6/10 Bed Comfort: 8/10 Food: didn't participate. There is a mall 10 feet away on side, look for it. Value: 1/10 Besides nice staff, this is not 5 star. No toothbrush. They did have slippers. no small bottles or shaving.
Response from Property: Dear Guest, Thank you for your feedback regarding your stay at Le Métropolitan. We appreciate your compliments about our front desk team and their efforts to make your journey comfortable. We regret that the room size and amenities did not meet your expectations. You may rest assured that we take your comments very carefully and strive every day to improve our guests' experience. Thank you for sharing your insights, and we hope to welcome you back for a better experience in the future. With our warmest regards, Le Métropolitan Team
Carmelithyra L
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Aug 27, 2024
Eiffel Tower view, dining options nearby and minutes to the Trocadéro metro station make this hotel a Paris gem. Concierge was helpful from the minute we arrived to the hotel, providing dining recommendations, tips to navigate the metro, and list of tourist attractions to explore., Great service!
Response from Property: Dear Guest, Thank you for taking the time to share your positive experience at Le Metropolitan! We are delighted to read that you enjoyed your stay and found our location convenient to explore Paris and the quality of our services to be exceptional. It's wonderful to know that our concierge team was able to assist you in making the most of your visit to Paris. We strive to provide our guests with personalized recommendations and helpful tips to ensure a memorable experience, and we are proud that you've been able to benefit from it. We hope to have the opportunity to welcome you back to Le Metropolitan in the future. With all the warmest thanks from Le Metropolitan Team,
Guest User
Stayed in Nov 2024
Family
5.0/5
Outstanding
Posted on Nov 11, 2024
Traveled with family, including spouse, and two children, ages six and three. The hotel had a pool for the children to play and helped after exploring the city. Amazing view of the Eiffel Tower from the room. The hotel was clean. I felt the staff was very kind. Breakfast in the morning was delicious. It is catered more towards adults and couples, however, I felt the staff were very accommodating and welcoming to my family. Special thank you to the manager for noting my wife’s birthday, also to Stephan who was kind, welcoming and informative at check in and Remon at the bar. My wife and I did agree that we would return to this hotel.