La Clef Champs-Élysées Paris by The Crest Collection

La Clef Champs-Élysées Paris by The Crest Collection Reviews

La Clef Champs-Élysées Paris by The Crest Collection

46 Rue de Bassano, Paris, 75008, FranceView Hotel Details
La Clef Champs-Élysées Paris by The Crest Collection
La Clef Champs-Élysées Paris by The Crest CollectionLa Clef Champs-Élysées Paris by The Crest CollectionLa Clef Champs-Élysées Paris by The Crest Collection
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La Clef Champs-Élysées Paris by The Crest Collection Guest Reviews

4.4/5
Very Good
71 review
Verified reviews
Location4.5
Amenities4.3
Service4.2
Cleanliness4.4
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All reviews(71)
Positive reviews(64)
Reviews with photos/video(19)
Great location(19)
Awesome stay(18)
Awesome rooms(18)
Clean and tidy(11)
Friendly owner(10)
Convenient location(9)
Negative reviews(7)
Crystal
Deluxe Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jun 28, 2024
Very good location, just few minutes walk to the LV box. Room is spacious and with good facility. Very good choice for family trip
Response from Property: Dear guest,We're delighted that you are satisfied with our service! We look forward to welcoming you again soon!Best regards,Adrien SardinGeneral ManagerLa Clef Champs-Élysées
Cheuk Ki
Superior Room
Stayed in Mar 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Excellent hotel, nice staff great location, perfect cleanliness room.
Response from Property: hank you so much for your kind review! We're thrilled to hear that you enjoyed your stay with us. Providing excellent service and maintaining a clean and comfortable environment for our guests are our top priorities. We're glad you found our staff friendly and our location convenient. Your satisfaction means the world to us, and we look forward to welcoming you back again in the future!Kind regards,Adrien
Guest User
Superior Room
Stayed in Apr 2024
Business travelers
12 review
5.0/5
Outstanding
Posted on May 1, 2024
Very good location and quite new
Response from Property: Hello,Thank you for your feedback! We're glad to hear that you appreciated our hotel's location and that you found our facilities to be quite new.If there's anything else we can do to enhance your experience or if you have any further comments, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay with us.Best regards,Léo TruchetGuest Relations CoordinatorLa Clef Champs Elysées
Y
Executive Studio
Stayed in Apr 2023
Family
6 review
4.5/5
Great
Posted on May 8, 2023
The waitress kept speaking French even though she knew I don’t speak French ( she can speak English but she tried not to!) that’s very not kind
Response from Property: Dear Yeira Cho, I'm very sorry to hear about your unpleasant experience with the breakfast attendant, I will ensure that she receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident.Once again, please accept our apologies and do not hesitate to let me know if I can be of any assistance to you anytime.Yours sincerelyAdrien
Guest User
Stayed in Feb 2023
Couples
4 review
4.0/5
Very Good
Posted on Feb 19, 2023
Convenient and value for money
Response from Property: We are glad that you had an enjoyable stay!Thank you for sharing your experience and we look forward to welcoming you again. Kind regards,Adrien
Anna
Executive Studio
Stayed in Jan 2023
Family
5 review
4.7/5
Amazing
Posted on Jan 25, 2023
Nice hotel , good design rooms .
Response from Property: Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon. Kind regards,Adrien
Guest User
Executive Studio
Stayed in May 2023
Travel with friends
1 review
4.0/5
Very Good
Posted on Jun 24, 2023
good！
Response from Property: Thank you we are glad you enjoyed your stay!
Guest User
Superior Room
Stayed in Aug 2024
Travel with friends
17 review
5.0/5
Outstanding
Posted on Sep 6, 2024
The hotel is in a prime location close to the Champs Elysees and the shopping district is crowded. The hotel also has a great Chinese restaurant
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Anonymous User
Deluxe Room
Stayed in Aug 2024
Business travelers
124 review
1.0/5
Posted on Aug 7, 2024
Not good! Breakfast was served in the basement, very simple, with very few varieties, 🈚️fruits; no one came to pour tea, no one greeted to sit down, only a person who looked like a manager stood in the middle of the room, staring at you from beginning to end while eating breakfast, it felt very bad when eating. The room was not big, the small refrigerator was empty, there was nothing in it, there was no convenience store nearby, no lobby bar, it was very inconvenient to want to drink something, eat some snacks, etc.
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mina2023
Superior Room
Stayed in Jul 2024
Family
19 review
5.0/5
Outstanding
Posted on Jul 28, 2024
We stayed in Paris for a week and booked 2 hotels. This hotel was the best. We were given 2 rooms facing each other as requested. It was very considerate... The service attitude was good. The rooms were spacious and well-equipped. The breakfast was average, but the Imperial Treasure Pavilion on the first floor could improve the food. The Chinese food tasted very good... It's 5 minutes from the Arc de Triomphe and 3 minutes from the LV Champs Elysees. I highly recommend this hotel!
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6/10
Guest User
Superior Room
Stayed in Jun 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The location is very good. You can see LV on the Champs Elysees and the Arc de Triomphe. The room is also very clean. It is a large and well-decorated room in Europe. There is also Imperial Treasure Pavilion downstairs.
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Feitiannvwudingdangmao
Superior Room
Stayed in Jun 2024
Couples
23 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The Clive Hotel is in a very good location, just three minutes' walk from the Champs Elysees and ten minutes' walk from the Arc de Triomphe. It is very convenient for dining and shopping nearby. The hotel is clean and tidy, the service attitude is very good, the room is very comfortable, and the amenities are all L'Occitane, which is very useful. The breakfast is also delicious.
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Guest User
Deluxe Room
Stayed in Mar 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Apr 8, 2024
A stay that exceeded expectations. Among hotels of the same price in Paris, the room area is relatively large. The hotel facilities are complete, especially the kitchenware. Every day, my friends and I make breakfast in the hotel before going out. It is warm, convenient and economical. The hotel is in a good location. It is very close to the Champs Elysees, Arc de Triomphe and Golden Triangle shopping area. It is safe and quiet at night. The hotel has a front desk receptionist who can speak Chinese. We stayed for 7 consecutive nights. The brand of Ascott is still trustworthy. A very satisfactory stay.
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Response from Property: Dear 豪华房,Thank you for taking the time to share your feedback with us. We're thrilled to hear that your stay in our Deluxe Room exceeded your expectations! We're glad you found the room spacious and well-equipped, and that you enjoyed the convenience of having breakfast before heading out each day.We're also pleased to hear that you appreciated our hotel's excellent location, close to popular attractions and shopping areas, and that you felt safe and comfortable during your stay.We strive to provide a cozy and convenient experience for all our guests, and we're delighted to know that we succeeded during your visit.We look forward to welcoming you back for another satisfying stay in the future!Best regards,Léo TruchetGuest Relations CoordinatorLa Clef Champs Elysées
Jammiejuan
Superior Room
Stayed in Mar 2024
Business travelers
8 review
4.7/5
Amazing
Posted on Mar 11, 2024
The location of the hotel is very good, next to the LV box, very close to the Arc de Triomphe and Tower Montaigne. You can walk to the Eiffel Tower. If you like to visit Paris at a slow pace, the room is also warm.
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Response from Property: Thank you for your wonderful comment! We're delighted to hear that you appreciated our hotel's excellent location and cozy rooms. It's our pleasure to provide a comfortable and convenient stay for our guests. We hope to welcome you back again soon for another enjoyable experience in Paris!Kind regards,Adrien
Cuixiansheng1976
Deluxe Room
Stayed in May 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on May 9, 2024
Good hygiene, good environment and considerate service.
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Response from Property: Hello,Thank you for your review! We're pleased to hear that you found our cleanliness, environment, and service to be excellent.If there's anything else we can do to enhance your experience or if you have any further comments, please feel free to let us know. We're here to ensure you have a pleasant and comfortable stay with us.Best regards,Léo TruchetGuest Relations Coordinator