Hotel New Otani Chang Fu Gong Reviews

Excellent service, great location to all the attractions. Nice and clean! Highly recommended! Lots of choices for the breakfast and beautiful garden.

The hotel is great, conveniently located close to the subway that leaves you at Forbidden City in 15-20 minutes. The staff is super friendly, always smiling ready to help you with your luggage or questions. Breakfast has a good variety of western and Chinese food, also omelette cooking. Highly recommended! We stayed during the China-Africa forum 2024 and despite high occupancy of top level politicians, they were all very attentive with us! Don’t miss to swim in the pool!

It was good stay, I like the room and the toilet was very good and comfortable, suggested.

A truly excellent 5-star hotel (if not better) in a great location with wonderful staff in and around the premise! Of special mention is the Front Office Manager, Mr Su Yan, who quickly and tirelessly helped salvage an issue with a friend who was initially part of the booking for the Twin-room. As this friend had submitted his passport to an embassy for a visa, he couldn't check in with me. As a result, a request was made for a double bed for single occupancy which was promptly met without incurring further charges. All staff, from the front office to housekeeping, maintained their courteous smiles and greetings throughout my 4 nights/5 days stay. This included even those at the restaurant for breakfast, who were quick to usher their guests to their tables, and to promptly serve the desired beverage. Breakfast was sumptuous with a good variety of choices from Western to Chinese, and even Japanese. My room was always cleaned as soon as I left for breakfast and this made it pleasant to return to the room, to plan the outings for the day. The subway, which was within walking distance helped with getting around Beijing without the hassle of being caught up in the horrific traffic which seems to be a common feature of this city. This was truly a spendid trip staying at this gem of a hotel that I had even contemplated extending my stay for another 2 nights. However, duty beckoned me to check out to return to work. I look forward to returning to this hotel once more should the opportunity present itself and I'm hoping that it'll be sooner too!

Good to be there. Good service and high quality food for me. The best hotel in Beijing

Great service and friendly staff! We were traveling with a lot of baggage and they were helpful with storing it even after checkout!

⭐️⭐️⭐️⭐️⭐️ Great room with lounge and desk with two and a half bathroom. Very spacious, clean, and comfortable.

Everything is good except that the sporta facilities are pay per use. And they are not cheap even for things like table tennis.

very high standard hotel, perfect location. Highly recommended.

Very good locations near MRT. Although hotel a bit old but well kept and maintained. Enjoy our stay here. Was worried about coldness of aircon but aircon very cold and they even provide standing fan when I requested it.

The location of the hotel is great! The staff are really helpful and kind 👍

Convenient Location! I had a delightful stay at this hotel, perfectly located with exceptional access to transportation. Despite my busy schedule on this business trip, the hotel's unique and advantageous location allowed me brief morning runs to significant landmarks like the Forbidden City, Beihai Park, and Jingshan Park, which was truly refreshing. It's conveniently situated near a subway station, making it easy to navigate around the city. The breakfast at the hotel was a real treat with a wide variety of options. The Jianbing (Chinese crepe) was especially delicious and a must-try for anyone wanting to experience authentic local cuisine. Adjacent to the dining area, there was a charming Chinese-style courtyard that added a unique and serene touch to the atmosphere. While the rooms might not be the newest, they are spacious and well-maintained, providing comfort and good value. Overall, my experience here surpassed that of nearby five-star hotels, offering a more satisfying stay at a more affordable price. I will definitely choose this hotel again for my next business trip.

Perfectly situated in the heart of the city, providing easy access to attractions. The quality of service and amenities justified the cost. Great value for the price paid, exceeding our expectations.

its so good