Name: Hotel Elysees Opera
Address: 17 Rue de Turin, Paris, 75008, France, 17 Rue de Turin, Overseas, France
Rating: 4.1

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早餐一般，不豐富，服務員不會英語！其他還好！

The breakfast is average, not rich, and the waiter doesn't speak English! Others are OK!

位置很方便，旁邊就有公交車站和地鐵站
很整潔，但空間比較小
酒店大廳有自助咖啡和茶飲點心，早餐比較豐富

The location is very convenient, there are bus stops and subway stations next to it
Very neat, but the space is relatively small
There is self-service coffee, tea and snacks in the hotel lobby, and the breakfast is quite rich.

非常吝嗇的前台 多給一瓶水就會收費。住宿期間有裝修粉塵弄得滿屋都是

The very stingy front desk will charge for an extra bottle of water. During the stay, there was decoration dust that was all over the room.

The location is very convenient from shopping areas

前台小姐姐挺熱情的，環境真的挺一般的，不過還算乾淨。就是給了我一個廁所邊上的房間

The lady at the front desk is very welcoming, and the environment is really average, but it's still clean. They just gave me a room next to the toilet.

It's great. It's so convenient to eat, drink and play around

Temporary booking focuses on good location

24-hour front desk

Luggage storage

Wi-Fi

Breakfast

Non-smoking room

All Languages

Chinese

All Room Types

Superior Double Room

Premium Room, 1 Bedroom, Balcony

Premium Double Room

Premium Twin room

As you can see in the photo, I booked this hotel for one minute on January 7, 2023. I had the filter on booking .com on free cancelation hotels, and it showed me Champs Elysees Opera. So I booked a room, my money was transferred, and I noticed that the dates were wrong, so automatically, I canceled my reservation to set the right dates. It is when I realized that I booked the only room without free cancelation. So I called the hotel immediately to try to negotiate with them. A gentle guy asked me to send booking .com and the hotel an email. If booking .com accepts to refund my money or cancel my cancellation, the hotel does not have a problem, he said. On the second day, I called booking .com because I couldn't wait for an answer, and they accepted under one condition that the hotel accepts. They were helpful but they couldn't solve the issue. I tried to reach out to the hotel several times via different means (email, phone calls, I sent a friend living in Paris...), but I was facing the same receptionist who was not cooperative at all and did not accept to let me talk to a manager.  This is really sad. A minute cost me $548, and I am not asking them to refund my money. I am asking to reinstate my booking so I do not pay twice for the same stay because at the end I told them I would change my itinerary, and my travel plan just to get back my reservation on the same wrong dates. I booked 5 months before visiting the country, not in a week or 2! I did not cancel at the last minute or after 24 hours of my booking. I tried to reinstate my reservation, and the only response I get is, “No.” How would you describe this? 

Compared with the same-priced hotels in the surrounding area, this one is ok in terms of room size and facilities
But the front desk service ... not very welcoming. Asking for some traffic information, the other party does n’t know, and has no intention to help—even if I ’m not a guest of their other hotels around, they are still very helpful and the contrast is obvious.

Checked in Paris for the second time, good location, clean, and especially safe luggage storage. First, I stored large boxes for a week to travel to Iceland. After I checked in again for two days, I checked out and went shopping at night before returning to pick up my luggage. The luggage was placed in their office.

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Discover 52 reviews of Hotel Elysees Opera, rated 4.1 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Hotel Elysees Opera Reviews: 52 Verified Reviews Latest 2024 | Trip.com

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