Austin's Saint Lazare Hotel

Austin's Saint Lazare Hotel Reviews

Austin's Saint Lazare Hotel

26 Rue d'Amsterdam, Paris, 75009, FranceView Hotel Details
Austin's Saint Lazare Hotel
Austin's Saint Lazare HotelAustin's Saint Lazare HotelAustin's Saint Lazare Hotel
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Austin's Saint Lazare Hotel Guest Reviews

3.8/5
Good
40 review
Verified reviews
Location3.9
Amenities3.6
Service3.8
Cleanliness3.8
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All reviews(40)
Positive reviews(23)
Reviews with photos/video(3)
Great location(7)
Negative reviews(4)
Naftiz
Single Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 5, 2024
The room was very clean and beautifully decorated. facilities were great, neatly arranged and unique. The hotel is in central Paris and it is just a few minutes to the Gare Saint Lazare metro station. I liked the street view, Hey wait! Did I mention breakfast? Oh my, Breakfast was sumptuous; I liked the butter croissants the most😋😋. The service was great too. I might come back again for sure ✔️ 👌🏿
linnieq
Single Room
Stayed in Apr 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Jun 17, 2023
The location is great , 2 mins to the train and walking distance to shopping mall n many nice restaurants near by The room is small but comfy For the breakfast is simple,nice atmosphere but pretty packed after 9 , I had once couldnt get a table
Guest User
Adjacent Room
Stayed in May 2023
Business travelers
8 review
4.2/5
Very Good
Posted on Jul 12, 2023
The hotel location is good. Many Asian food restaurant nearby. The room is too small, not enough space to open 2 luggage at the same time. The air conditioner would turn off automatically during the night, have to switch it on time to time.
Guest User
Twin Room
Stayed in Sep 2024
Family
3 review
4.6/5
Great
Posted on Oct 14, 2024
The location here is perfect. It is right next to Saint-Lazare Station, just one minute's walk away. It is also very close to Printemps and Lafayette, and even the Paris Opera and the Opera Garnier are within walking distance. The room is also very classical. Although the room is not big, it has everything you need, including a small refrigerator and a small balcony of your own! You can stand on the balcony at night and enjoy the beautiful street view of Paris at night. It's just that the breakfast here is relatively small and the dining area is not large, but there are many restaurants around, which makes up for it.
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6/16
julialjj
Single Room
Stayed in Mar 2024
Solo travelers
23 review
3.7/5
Posted on Apr 16, 2024
The single room I was initially assigned was very small, dark, and poorly lit. It was on the second floor. There were no lights in the corridor, and there was no bathtub as shown in the pictures. I couldn't turn around when taking a shower. Later I asked to change to a room on the fourth floor. It was better overall, with a good location and you can basically walk to Little Paris.
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Guest User
Double Room
Stayed in May 2024
Business travelers
7 review
1.0/5
Posted on Jun 19, 2024
Very bad, poor environment The surrounding area is noisy and unsafe Hotel owner has bad attitude
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Doris8898
Single Room
Stayed in Jun 2023
Solo travelers
2 review
3.2/5
Posted on Jul 14, 2023
There is no daily room cleaning at all, the surrounding traffic is developed, and there are various roads and department stores for entertainment. Summer prices, not even a bottle of water in the room, poor value for money.
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Anonymous User
Double Room
Stayed in May 2023
Family
22 review
3.7/5
Posted on Jun 17, 2023
The hotel is old-fashioned, similar to a hotel. The room uses a key instead of a key card. The key card would be better, but the staff are very friendly and willing to help, but the lift space is very small, and the breakfast area is also small. It is difficult to turn around, and the choice is small , the room is also very small, the gip cannot be fully opened, but the bathroom is clean, but there is no refrigerator in the room, which is not convenient.
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Guest User
Single Room
Stayed in Jan 2024
Solo travelers
2 review
2.2/5
Posted on Apr 30, 2024
Hotel service attitude is very poor
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mariusz
Double Room
Stayed in Mar 2023
Family
1 review
5.0/5
Outstanding
Posted on Apr 25, 2023
The hotel is very nice, the rooms are a bit small but other than that, very clean. Breakfast is good, plenty of choice but monotonous. Great location, metro right next to the hotel. We are very pleased.
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Jolly Good.
Double Room
Stayed in May 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Jul 1, 2024
방은 많이 작지만 혼자 유럽여행하는 사람에게 최적의 장소이다 정말 기차역과 가까워서 짐 놓고 바로 놀러 나갈 수 있고 데스크 직원으 매우 친절하다. 생각보다 깔끔~
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Chai2000
Single Room
Stayed in Jul 2023
12 review
5.0/5
Outstanding
Posted on Aug 26, 2023
#好評#對走廊隔音，梳洗用品，鄰近活動，防治蚊蟲措施，房間大小，鄰近餐廳滿意；位置极好，出门就是地铁和出租站
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Guest User
Single Room
Stayed in Jun 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Oct 5, 2023
不錯不錯不錯
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Guest User
Stayed in May 2024
Couples
4.0/5
Very Good
Posted on Jun 20, 2024
This hotel is advertised as a 3 star hotel and I would rate as slightly above. Staff friendly and helpful. While the rooms are small it was adequate for our needs, however the shower is very small if you are a big guy like me. Great continental breakfast with lots of pastries to choose from. The location of this hotel is its big plus, 20 metres from the Gare St Lazare great if travelling to Normandy plus multiple metro connections, so its convenient for travel anywhere. Sleep not disturbed by station noise as room well soundproofed. Would stay again.
ann c
Stayed in May 2024
Travel with friends
1.0/5
Posted on Jun 13, 2024
HORRIBLE. We arrived to this tiny "hotel?" with a lobby that can barely fit two people in it. Guests were coming down the miniature set of winding stairs saying the elevator did not work. We were waiting to check in and upon hearing this asked if we could cancel our reservation- I told them that my friend could not walk up those stairs with a suitcase with a bad leg and they refused!!. they said someone was working on it! Because we had paid in full, they said "too bad- you paid in full and we will not refund your money". We did not stay there as it was an unsafe setting with no working elevator and a tiny ( 36" max) winding stair case that we could not have even fit our suitcase in to walk upstairs flights- ridiculous. It smelled and was dirty and would never recommend staying at a place with such rude management. We were appalled.
Response from Property: We are sorry for the inconvenience caused by the temporary shutdown of our elevator for maintenance. Safety being our priority, it was essential to carry out this work. Upon your arrival, we informed you that the elevator would be back in service at the end of the afternoon and we offered to take your luggage up to your room, an offer which you refused. Like many hotels located in the center of Paris, it is modest in size. This is part of the charm of the city where every space is optimized. But our hotel is neither dirty nor dangerous; the well-being and safety of our customers are our priorities. The ratings and numerous very positive reviews on Tripadvisor, *******, Booking and other platforms bear witness to this. The manager