COGO TENNOJI Reviews

The environment is very nice and comfortable, all the reception we met were kindful to provide help and great in communication, the room is clean and tidy, you can feel the japanese style tatami room here and meet peoples from many countries! Very recommend!!

Friendly staff, ample amenities, close to train station and attractions. Recommended.

It was rather a convenient location near to Tennoji station, with easy steps for self checking and checkout. Room condition was moderately clean and big enough. We are truly satisfied, definitely coming back if at the better rate than we booked.

It is a big hostel, nice and clean. All staffs are nice, friendly, and responsible. Anna, Yuda, Yui, Nara, are wonderful staffs. I had a wonderful experience in Cogo tennoji hostel and Osaka. Thank you so much Peace

The location could have been better if it is much nearer to the train stations. But overall, the stay is perfect.

Close to Tennoji station, though trip to Kyoto everyday, it's easy to transfer to Kintetsu line and Keihan line (through Loop Line) the price for Family Room is very low, and the service is so good. Next time to Kansai, still live in there

Beds were comfortable and clean. Internet was non existent. Couldn't connect both in dorm and even in the lobby! Being a technologically advanced country, this was a shocker. And especially promoting themselves as a co-living space.

I thoroughly enjoyed my 6-day stay at this hotel. The location is fantastic, offering convenience and easy access to various attractions. The overall experience was awesome, with attentive staff, comfortable accommodations, and a welcoming atmosphere. I would highly recommend it to fellow travelers.

The room is super spacious and got a lot of privacy. Lots of storage room in dorm

Very nice stay, great staff, very clean and nice location. I recommend the place 💯

There is a really nice set up common area to do work. A lot of breakfast spots nearby

the place is very cozy and staffs are very friendly. i booked twice for friends.. will go back here

Nice and well maintenance hostel at 5 minutes from Tennoji Train Station and shopping centre area. Well equipped Kitchen and Comfy Area Relax.

We provide the following opinions/ comments on 11-April (last day and spent 8 days totally) and hope that your company will consider improving services onwards. 1. At 11-April around 8:35am, we would check out and prepare to go out. So that we wanted to leave all our 4 luggages in the hotel. The receptionist name Mr. Che Haegyeong request us to pay 800円totally for 4 persons. We were very surprised, and frustrated! It is because we were not request to pay luggage deposit on 8-April. At the day, we had room changing from Room 406 to 303. Also, we witness another lady didn’t pay luggage deposit when left the front desk. We found this hotel policy pretty messy. 2. Later on, we would clarify our deposit payment at first day 1-April when we did the checkin process. He casually gave us a reason that was because we were late arrival hotel. Actually, we reached the hotel time in between 10:00 and 10:30. Due to the payment procedure was delayed until 11 o'clock. He didn't check carefully for the reason. 3. The receptionist Che asked us for the deposit payment receipt to verify this issue. Actually, we didn’t get your hotel receipt that seems the guy is not understanding clearly your hotel policy. 4. At that moment, we asked for anyone else to assist this issue. Che told us, he work alone that was incredible there is only one staff member and had no supporting in a hotel service management process. 5. Later on he told us that the deposit payment would be refunded within 2 weeks via bank. We were very disappointed with Che's performance today.