Shore Residences Mall of Asia Stays by Pbyy

Shore Residences Mall of Asia Stays by Pbyy Reviews

Shore Residences Mall of Asia Stays by Pbyy

Shore Residences, Seaside BLVD. Cor Sunrise Drive, Moa Complex, Pasay, Metro Manila, 1300, PhilippinesView Hotel Details
Shore Residences Mall of Asia Stays by Pbyy
Shore Residences Mall of Asia Stays by PbyyShore Residences Mall of Asia Stays by PbyyShore Residences Mall of Asia Stays by Pbyy
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Shore Residences Mall of Asia Stays by Pbyy Guest Reviews

3.5/5
56 review
Verified reviews
Location3.9
Amenities3.3
Service3.1
Cleanliness3.5
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All reviews(56)
Positive reviews(41)
Reviews with photos/video(17)
Awesome stay(16)
Clean and tidy(13)
Friendly owner(8)
Great location(8)
Amenities were average(7)
Negative reviews(15)
Anonymous User
1-bedroom Without Balcony
Stayed in Sep 2024
Couples
1 review
3.5/5
Posted on Sep 5, 2024
I love the room. But the facilities and the person is giving us another number to contact to and its so confusing. Don’t have direct phone or person to contact when you check in the same as checkout!
Response from Property: "Thank you for your feedback and for loving the room! We apologize for the confusion regarding the contact information during your stay. We understand how important it is to have a consistent point of contact for both check-in and check-out. We're currently working to streamline our communication process to ensure a smoother experience for all our guests. We appreciate your understanding and hope to welcome you back in the future with an improved system in place."
anabelle
Family Room With Balcony
Stayed in Aug 2024
Family
1 review
4.5/5
Great
Posted on Aug 27, 2024
It was fantastic experience for us staying in a hotel like shore, so many restaurants to choose from and convenience store was really a big help. The location is also near MOA, you can take a walk to reach there, nice. The only thing I don’t like is there is no free parking . But over all , it was very good.
Response from Property: "Thank you for your wonderful review! We’re delighted to hear you had a fantastic experience and enjoyed the convenient location, nearby restaurants, and the proximity to MOA. We apologize for the inconvenience regarding the parking situation and appreciate your feedback. We hope to have the opportunity to host you again and provide an even better experience in the future."
Guest User
Family Room With Balcony
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 22, 2024
Nag wait kami ng 30 mins to check in and yung ammenities na nakalagay is wala, like hair dryer slippers and yung iba is nag message pa ako sa kamila para madala nila sa room but overall experience is 4/5. Mabait yung nag assist samin and malinis yung kwarto, malamig din yung aircon, may heater.
Response from Property: "Thank you for your feedback. We’re sorry for the delay in check-in and for the inconvenience caused by the missing amenities. We will address these issues to improve our service. We’re glad to hear that you found the room clean, the air conditioning comfortable, and the staff helpful. We appreciate your understanding and hope to provide a smoother experience on your next visit."
Guest User
Family Room With Balcony
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Its a.great place to stay and the staff is good and.i will booked it again for my future vacation.
Response from Property: "Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed your stay and found everything to your liking. It’s wonderful to know that you plan to book with us again for your future vacation. We look forward to welcoming you back!"
Edna Grace
Family Room Without Balcony
Stayed in Jun 2024
Business travelers
3 review
1.7/5
Posted on Jun 25, 2024
Very accessible , good reception but you have to wait 3 hours before you can enter the room. The staff assisting was drunk. Broke my bag. Not really good.
Response from Property: 1.7Surroundings 3Amenities 1Cleanliness 2Service 1Very accessible , good reception but you have to wait 3 hours before you can enter the room. The staff assisting was drunk. Broke my bag. Not really good.Posted on: 14:22:42, Jun 25, 2024
JAHANZAIB ARIF
1-bedroom Without Balcony
Stayed in Aug 2024
Travel with friends
14 review
5.0/5
Outstanding
Posted on Sep 4, 2024
It was very nice experience in manila
Response from Property: "Thank you so much for your perfect rating! We're thrilled that you had such a wonderful experience in Manila and that everything—from the surroundings to the amenities, cleanliness, and service—met your expectations. It was a pleasure having you, and we look forward to welcoming you back for another great stay!"
Jenbee
Family Room Without Balcony
Stayed in Aug 2024
Couples
1 review
4.7/5
Amazing
Posted on Aug 27, 2024
Very convenient place 💕
Response from Property: "Thank you so much for your fantastic review! We're thrilled to hear that you found our place very convenient and enjoyed your stay. We truly appreciate your kind words and look forward to welcoming you back soon! 💕"
Ztim
Family Room With Balcony
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 25, 2024
The guy who assisted us was so kind and nice. Very accommodating!!
6/8
Response from Property: "Thank you for your wonderful review! We’re delighted to hear that you had a great experience and found our staff kind and accommodating. We truly appreciate your kind words and look forward to welcoming you back for another excellent stay!"
Truecyjuicy
Family Room Without Balcony
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The Staffs are friendly. Although my husband is a bit hesitant about giving our IDs fpr confirmation because the 2 staffs that night looks very casual(nakapambahay) instead of wearing formal and uniform attire. As a Pinay, I understand. But still they are working on a residences where foreigners usually stay. My husband thought it was a scam. But I explain the culture. Also I trust my gut feelings that night too. They explained everything well. And happy to go back there if we ever visited Philippines again. Also The staff who helped me with things there, I salute him. He is very kind which my husband was very impressed. Told him don't judge the book by it's cover. We went out and bought some things which is very near the place and the guards are very kind helping us find a spot to smoke since the private and public areas are non-smoking. Kudos Philippines and Shore Residences. I forgot to take pictures since we did not have a long stay also we just need a place to rest and stay for a while. And we're busy packing so...🥰
Response from Property: "Thank you so much for your thoughtful review! We’re delighted to hear you had a great experience and that our staff were able to provide helpful and friendly service. We understand your initial hesitation, and we appreciate your understanding and trust. It’s wonderful to know that you felt well taken care of and enjoyed the convenient location. We look forward to welcoming you back on your next visit to the Philippines. Thank you for your kind words and for sharing your experience!"
Anonymous User
Family Room Without Balcony
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 26, 2024
It’s so clean and affordable and the stuff are good in service and malapit naman siya sa bilihan ng basic needs 🥰👌🏻
Response from Property: "Thank you so much for your fantastic review! We’re thrilled to hear you found the place clean, affordable, and well-serviced. We’re also glad that the location was convenient for your needs. We look forward to welcoming you back soon! 🥰👌🏻"
Guest User
Family Room Without Balcony
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
I love the place and settings also the service
6/19
Response from Property: "Thank you so much for your wonderful review! We’re thrilled to hear you loved the place, settings, and service. Your kind words mean a lot to us. We look forward to welcoming you back for another great stay!"
Guest User
Family Room With Balcony
Stayed in Sep 2024
Business travelers
1 review
3.5/5
Posted on Sep 4, 2024
The room was excellent and the building itself, but from the staff all the way to the host. It is not accomodating.
Response from Property: "Thank you for your kind words about the room and building. We're glad you found them excellent. However, we're truly sorry to hear that you felt our service wasn't as accommodating as it should have been. Guest satisfaction is very important to us, and we will address this with our team to improve the overall experience. We appreciate your feedback and hope to have the opportunity to provide you with a more welcoming stay in the future."
Nikol1209
Family Room Without Balcony
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
The place is clean and very affordable, the staff as well is accommodating.
Response from Property: "Thank you for your fantastic review! We’re thrilled to hear that you found the place clean, affordable, and that our staff were accommodating. Your positive feedback means a lot to us. We look forward to welcoming you back for another great stay!"
Cindy Rose
Deluxe 1-bedroom And 1-living Room
Stayed in Aug 2024
Solo travelers
1 review
3.2/5
Posted on Aug 8, 2024
The place is nice but my room is different to actual , I book deluxe with 1 sofa and bed but they gave family room with 3 beds
Response from Property: Thank you for taking the time to share your feedback. We're glad you found the surroundings and cleanliness to your satisfaction, but we sincerely apologize for the inconvenience caused by the room allocation. We understand how important it is to have your expectations met, especially when it comes to room preferences.It seems there was a mix-up with the room type, and we regret that this impacted your stay. We will review our internal processes to ensure this does not happen again in the future. Should you choose to stay with us again, please feel free to reach out directly, and we’ll make sure your room preferences are prioritized.We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards,
Guest User
Deluxe 1-bedroom And 1-living Room
Stayed in Aug 2024
Solo travelers
1 review
3.5/5
Posted on Aug 8, 2024
Improve your services. The room is clean and smell good. yet smell of the hallway is bad like super bad can’t even go outside due to the smell I don’t know where is it coming from but its to bad for me.
Response from Property: Thank you for your feedback and for rating our surroundings, amenities, and cleanliness highly. We're glad you found the room clean and pleasant. However, we sincerely apologize for the unpleasant smell in the hallway that negatively affected your stay. We understand how frustrating that must have been.Please know that we take this seriously, and we will investigate the source of the issue immediately to ensure it is addressed. We appreciate your suggestion to improve our services, and we will work on making necessary changes to enhance the overall guest experience.We hope you will consider staying with us again so we can provide you with a better experience.Best regards,