Kokotel Pattaya North Beach Reviews

Everything was superb. The room was clean, the staff was polite and helpful, the TV in the room was brand new and sharp. Wish I could have time to enjoy the buffet breakfast provided in the lobby. Would definitely stay again anytime I'm in Pattaya.

Location: It must be emphasized that the address marked by Ctrip is the entire large-scale information, not the specific information of this road/alley. The local area does not use postal codes to navigate! According to this address, we took a taxi from near Pattaya Walking Street and ended up in a village in Chonburi Province. It was raining heavily, and the Garb driver repeatedly confirmed that this was the location! It took almost two hours and ended up in a strange place; I took a motorcycle taxi later, and the guy told me that according to the address provided, it was indeed more than five kilometers away from the hotel! After struggling for a long time in the rain, walking and walking, we finally found the hotel! What's annoying is that it's actually within 500 meters of Pattaya North Bus Station (that is, the central station to Bangkok) in a straight line! The information provided by the platform that the train station is 1 km away seems to be copied from Google Maps. There is no train station in Pattaya! The closest one is the Northern Bus Station! Because of this incident, the appointment time for going to the real estate center in the afternoon was delayed, so I had to change the time. This matter was very angry, but after communicating with Ctrip customer service, she treated me so positively and enthusiastically that I couldn’t be angry anymore! But Ctrip, we have to check every address carefully, otherwise it will be a huge trap for most guests! But compared to other users who complain that Ctrip is not responsible for this matter, I feel the same way. Basically, every time I encounter a problem, we can basically communicate and solve it. This is the reason why I have not given up on Ctrip after more than 20 years! Environment: The surrounding environment of the hotel is very good and quiet. It only takes 10 minutes to walk to the central bus station and is very convenient to Bangkok/BKK Airport. However, it is still quite a distance from the beach to terminal 21, so those seeking seaside accommodation should consider it carefully. Facilities: The most comfortable bed in the whole trip! The room is certainly worth the price! Very good value for money! Hygiene: Well done! Service: I didn’t have much contact with the front desk, but after hearing about my taxi-hailing experience, they confirmed that they had indeed not marked the accurate information on several major taxi-hailing platforms, so that they could not really locate it, so they kept saying sorry! The room service staff will also greet people warmly when they see you! Because it is a newly opened hotel, I hope it won't be like other hotels of the same brand that get worse reputation the more they do it.

The hotel is mindful and environmentally friendly, using refillable water bottles and providing them on every floor. The prices are affordable and the standards are high.

Very good, the front desk attitude is very good, the check-in experience is very good