To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.1
Service4.1
Cleanliness4.3
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All reviews(26)
Positive reviews(21)
Reviews with photos/video(4)
Negative reviews(1)
Guest User
Studio with Double Bed
Stayed in Sep 2024
Business travelers
20 review
4.5/5
Great
Posted on Sep 21, 2024
Strategic location right in the heart of the town. Did not get breakfast but there is a supermart within walking distance and managed to get some sundries. Railway station just beside the hotel but was not noisy. Room sound proofing is very effective. A Burger King restaurant attached to the railway station. Room and bed are comfortable. Good ambience. Parking garage is shared with Intercity Hotel and does get a bit confusing because there designated zones. Spaces are limited. So, good luck with finding a spot.
6/7
Guest User
Studio with Double Bed
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Hygenic, well equipped, staff can say fluent English
Xingwanliludeerxiaojie
Studio with Double Bed
Stayed in Oct 2024
Family
3 review
3.7/5
Posted on Oct 23, 2024
Very close to the train station, the room smells a bit new. The overall facilities are good, but the room is a bit cramped. But the price is moderate. Because it is an apartment hotel, cleaning is generally not done. It takes about 30 minutes to walk to the old street.
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Guest User
Studio, 2 Twin Beds
Stayed in Aug 2024
Family
26 review
4.5/5
Great
Posted on Aug 28, 2024
The room is new and clean. The surrounding area is quiet and very close to the train station. Even though the hotel was new, I didn't get the room card when I left. The waiter opened the door in person😅 Fortunately, I only stayed for one night.
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Chongshengsimayue
One-Bedroom Apartment
Stayed in Aug 2024
Family
23 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Good, very convenient,
Environment: The surrounding area is very quiet
Service: Breakfast is good
Facilities: Basically all
Excellent located brand new hotel outside Heidelberg Hauptbahnhof, in a decent area. Perfect for tram or bus into Heidelberg altstadt or Schloss in 5 minutes or so. Hotel is new opened in July 2024 and we stayed November 2024. Rooms are on the smaller side in terms of kitchenette area but are finished to a high standard with all items you need, beds are hard which we found to be excellent. External soundproofing is excellent. Internal soundproofing couple of issues as the large self close bedroom/stairwell doors are heavy and slam loudly shut. Shower temperature found impossible to regulate one minute perfect, next freezing or scoulding!! The main issue was the room temperature, when we checked in the temp in the room on the air conditioning* control panel was 26.2. Uncomfortable to say the least, the control unit would not allow any temperature movement and the vent in the room was not blowing. Upon querying this with reception we were told to switch the control unit off as there is no air conditioning and to open the patio door the inch or so it allows to cool the room! Hardly acceptable, but there we are. simply way too warm/hot. We self catered so did not use the small breakfast area, but it always seemed busy. Without the shower and air condition issues this would been a excellent base in Heidelberg, particularly if arriving by train or using Heidelberg as a base.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 16, 2024
It was recently renovated and has a lot of nice things. there is a laundry room to wash your clothes it is 1-3 euro per machine for washing clothes and drying. The property has a studio and 1 bedroom apartment. In studio, only two people can stay. It has a nice kitchen with a dishwasher to cook food. The breakfast is good and has a lot of options. The parking is on site.
Guest User
Stayed in Aug 2024
Solo travelers
1.0/5
Posted on Aug 11, 2024
The hotel had little parking, (therefore was unavailable for anyine) , fridge does not work and is not near the heart of Heidelberg The service team is poor and just blames management I requested my money back as the fridge wasn’t back and the service team could not deal with it and I had to wait till tomorrow
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 24, 2024
Newly Opened Hotel with great staff. Prime location, if you are travelling by train. Breakfast was really good, with a wide choice of sausages and cheeses, spreads and cereal. Beds where very good, with hard mattresses (not everyone likes it, but if you have back issues it is the best to sleep hard)! Lighting at the bedhead a bit weird. Design should be rethought. You need two switches to switch that on. Maintenance needed to come by and show me :D :D We are planning a tour along the Neckar for next year and will definetely stay over again.
Guest User
Stayed in Nov 2024
Travel with friends
4.0/5
Very Good
Posted on Nov 2, 2024
Direkt neben dem Hauptbahnhof und damit Tram und Busse in alle Richtungen vor der Nase. Gut ausgestattet und feste Matratzen. Das Personal am Empfang hat so seine Probleme. Oft liegt es leider am Ausdruck, und führt zu Missverständnissen.
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Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Nov 1, 2024
Brandneues Hotel mit leckerem Frühstück. Die Lage ist ideal. Zu Fuß oder mit der Straßenbahn ist man sehr gut angebunden und kommt schnell zu den wichtigsten Zielen der Stadt. Ob geschäftlich zur Messe, sowie ans DKFZ/Technologiepark, aber auch privat in die Altstadt. Leckere Restaurants sind fußläufig erreichbar.