Tianyi Hotel (Zhangjiajie Tianmenshan Cableway) Reviews
Tianyi Hotel (Zhangjiajie Tianmenshan Cableway)
Guanliping Office Nancheng Jinzuo 3 Building 13F, Yongding District, Zhangjiajie, Hunan, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Tianyi Hotel (Zhangjiajie Tianmenshan Cableway) Guest Reviews
4.7/5
Outstanding
456 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(456)
Positive reviews(451)
Reviews with photos/video(148)
Convenient location(131)
Many dining options(41)
Friendly front desk staff(20)
Well decorated(18)
Well designed(17)
Good audiovisual experience(14)
Nice shower(10)
Close to train station(9)
Negative reviews(5)
See Tine
Cozy 2-bed Room
Stayed in Oct 2024
Couples
4 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Hotel is clean, a 10 min walk to the cable car terminal. We checked in quite late at night. The nice man was so kind to lend a charging cable to us. Recommend this hotel if you visit 天门山. Several small restaurants nearby for breakfast.
Response from Property: Thank you for your five-star praise and recommendation! We are extremely pleased with your recognition! It is our honor that you choose to stay at Tianyi, and we have a beautiful encounter with you. I wish you and your family happiness!
Guest User
Projection Crystal Bathtub Double Bed Room
Stayed in Oct 2024
Couples
19 review
4.5/5
Great
Posted on Nov 8, 2024
I enjoyed my stay thou and the service was good I used a translator to communicate . My only problem there’s no grown in the room. I booked the room with a tub and a grown would have been nice after a nice bath. I’ll
Response from Property: Thank you for choosing to stay at Tianyi Hotel! It is a great honor to meet you, thank you for staying in our small hotel! Our Tianyi Hotel is located near the Tianmen Mountain Cableway Station, more than 300 meters away from the starting point of Tianmen Mountain A/B/C Line, only a few minutes' walk, 500 meters away from the railway station and the central bus station, and only a few minutes' walk, 4.5 kilometers away from the airport, 4 kilometers away from 72 Qilou, and 8 kilometers away from the high-speed railway west station. To the East Gate, South Gate, West Gate, North Gate of Zhangjiajie National Forest Park, as well as Zhangjiajie Grand Canyon, Jiangya Hot Spring, Qixing Mountain and other scenic spots, you can take the city view bus at the central bus station next to the hotel. The transportation is convenient. There are many restaurants and supermarkets around the hotel, and it is very convenient to eat, drink and shop. Welcome to visit again, and wish you and your family good health and happiness!
Nelebki
Cozy Queen Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 9, 2024
Very new and clean room - exactly like on the photo! Nice hosts and 24h reception which is very convenient. Overall very pleasant stay, good nights sleep (we didn't hear the planes) and very good shower (good water pressure etc.). Can highly recommend to stay here.
Response from Property: Thank you for your recommendation and five-point praise! It is an honor to meet you at Tianyi Hotel. Your recognition has injected great motivation into us. We will work harder to meet the needs of our guests. Thank you for your support of Tianyi Hotel! I wish you a happy life and a good mood every day!
Sara_na
Cozy Queen Room
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Location is perfect. Walking distance from the cable station. Lots of shops and restaurants around here. Clean comfortable and price is reasonable. Definitely recommend this hotel. ❤️
Response from Property: Thank you for your friendly recommendation and five-star praise! It is a great honor to meet you, thank you for staying in our small hotel! "Under Tianmen Mountain, Tianyi is home", welcome to visit again! I wish you and your family peace, happiness and joy!
JD Helberg
Projection Crystal Bathtub Double Bed Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Stunning and clean room, convenient location with everything you need within walking distance. Close to the bus station for the grand canyon, close to the cableway for Tianmen mountain. A truly comfortable experience. Will definitely be returning.
Response from Property: Thank you for your five-point praise! It is a great honor to meet you, thank you for staying in our small hotel! "Under Tianmen Mountain, Tianyi is home", welcome to visit again! I wish you and your family peace, happiness and joy!
Guest User
Family-friendly Triple Room
Stayed in Jun 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jun 14, 2024
It’s a hotel in a shoplot. Great location walking distance to Tianmenshan cableway. Many shops around to eat. Room was spacious for 3. Beds are a bit hard and pillows too soft. But overall it’s a great place to stay.
Response from Property: Thank you for staying in our store! We are also sorry that you are not completely satisfied! If you have any difficulties in our store, you can tell the front desk and the store will try its best to solve them. If you feel that the mattress is too hard, we can add cotton pads for you, and if the pillow is too soft, we can change it to a hard one for you.
Fendy Tioe
Cozy Queen Room
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jun 13, 2024
This hotel is super comfy. New hotel, everything is brand new. The Staff also very friendly and helpful. Room is very clean and Aircon works very well.
Close to Bus and train station, and also the cableway station to the TianMen Mountain. A lot of convenience store and also restaurant. There is one restaurant just a few minutes walk from the hotel. the food is fantastic. One of the best meal ever had in china.
Sure comeback one day. Recommended
Response from Property: Thank you for your recognition and five-point praise! It's an honor to meet you, thank you for staying in our store! Tianyi is home at the foot of Tianmen Mountain, welcome to visit again! I wish you and your family happiness!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 8, 2024
We came from wulingyuan by bus & stop just few steps from this hotel, very easy to find it. The room & toilet are very clean & comfortable, the white spot in the bathroom is the motif of the stone. The projector TV is very big. We can wash our clothes free. All the stuff work very well.
The location is very convenient there are a lot of restaurants surround it & walk just about 3-5 minutes to the Tian Men Shan Gate. In the evening we go to 72 wonder tower 七十二奇樓 by no 17 bus in the other side of the hotel & come back also by that bus & stop in front of the hotel. The third day we left for Fenghuang anxient city by train and again we go there by no 17 bus until the last station (west train station), we only spend rmb 4 for 2 person. The price of the hotel is cheap with all the facilities we get. The man in the front desk, we guess he is the owner, is very humble & kind. We are very satisfied staying there, Recommended hotel for whoever will come to ZhangJiaJie.
Guest User
Projection Starry Bathtub Double Bed Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Hotel is very clean and comfortable, staffs are friendly, a couple of minute away from cable car station and lots of food aroujd. Highly recommend to stay
Response from Property: Thank you for your five-point praise! Your recognition makes us feel extremely warm! It is our honor that you choose to stay at Tianyi, and we have a beautiful encounter with you. I wish you happiness!
Guest User
Cozy Queen Room
Stayed in Oct 2024
Couples
10 review
5.0/5
Outstanding
Posted on Nov 4, 2024
The location is great, just 7 minutes walk from cableway. It is also the same time from bus station. Taxi to National Forest Park East Gate costs c. CNY 80.
The stuff is very friendly and helpful.
Would recommend this stay.
Michael
Cozy Queen Room
Stayed in May 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jun 19, 2024
Nice clean and big room. Very close to the tianmen mountain cable car.
Response from Property: Thank you for your five-point praise! It's an honor to meet you, thank you for staying in our store! Tianyi is home at the foot of Tianmen Mountain, welcome to visit again! I wish you and your family happiness!
Tansiri
Cozy Queen Room
Stayed in Oct 2024
Couples
5 review
4.7/5
Amazing
Posted on Oct 21, 2024
The hotel is very close to many restaurants and cable car office. It is worth for the price.
Guest User
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Nov 8, 2024
The hotel is really great! It is clean, modern and convenient in terms of location.
PNMA
Cozy 2-bed Room
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Functional clean rooms located opposite the cable car station of Tianmen Mountain. The road between hotel and cable station is wide and entrance to cable car station is deep so give yourself 15 mins walk to reach. Do book in advance (at least 1 day) for Tianmen Mountain via hotel as it is able to get a small discount. Location is ideal as there is a breakfast restaurant just besides the hotel and there is a foot massage in the 2nd floor next block.
Aurelia T
Projection Starry Bathtub Double Bed Room
Stayed in Sep 2024
Couples
5 review
3.2/5
Posted on Sep 12, 2024
This hotel is located on a floor in a multi-storey building. The location of the hotel is close to the cable car station, which is the only plus point. Other than that, I didn’t really enjoy the stay in the hotel as the bed was sooooo incredibly hard. Smoking is also allowed in the hotel, which isn’t really my kind of thing. There are better hotel chains around the corner in my humble opinion… FYI: if you don’t use the Chinese apps, it is not possible to make use of the projector screen via Apple screen mirroring.
Response from Property: If you go to China and use foreign software, it will definitely not work.