Navana Nature Escape

Navana Nature Escape Reviews

Navana Nature Escape

558 หมู่ที่ 5 Na Kluea 10 Alley, Muang, Na Kluea, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Navana Nature Escape
Navana Nature EscapeNavana Nature EscapeNavana Nature Escape
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Navana Nature Escape Guest Reviews

4.4/5
Very Good
298 review
Verified reviews
Location4.4
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(298)
Positive reviews(284)
Reviews with photos/video(164)
Delicious breakfast(108)
Awesome rooms(83)
Quiet & comfortable(46)
Large rooms(12)
Nice sea view(11)
Well designed(10)
Too many mosquitoes(8)
Nice bathtub(7)
Negative reviews(14)
Pppcc
Pool Villa with Beach Front
Stayed in Oct 2024
Travel with friends
9 review
3.2/5
Posted on Oct 30, 2024
The staffs are great and helpful, nice atmosphere and decoration. However, I didn’t expect that the AC would not work at midnight (Sea View Villas), and we can’t sleep. So we called the front desk, then they send technician but he can’t fix it. The front desk told us to move to the new room and the room’s price was cheaper but ‘we would talk about that in the morning.’ (that what they said at that time) After we moved to the new room which was garden view villa, the AC was working. They all apologized. In the morning, the manager offered us a voucher 50% for the next booking and that’s all we got. I believe that all staffs tried to work hard but the maintenance was awful🥴, we didn’t impressed and very disappointed for this situation and the solution. *Not worth it comparing to the price that you spent, you better choose any other hotels.** There are varies better options to offer us to satisfy with this stay, but still not. They didn’t do the best. Hope your hotel doing better job please because the hotel design, complimentary, food and location are pretty cool.
Response from Property: Dear Khun Pppcc, Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comment for us. Please accept our sincere apologies for any inconvenience during your stay. Your constructive feedback will be made known to our team as we endeavor to maintain and always improve the service standards of our hospitality. We do look forward to welcoming you again at Navana Nature Escape to deliver the service of what we catered for in the not too distant future.Warmest regards, The Management
Anonymous User
Deluxe Room
Stayed in Sep 2024
Couples
16 review
4.0/5
Very Good
Posted on Sep 13, 2024
All over was just okay. The concept is very good but the details of each points are not impressed. Only 1 thing we love from this hotel is breakfast! Absolutely fantastic breakfast. And if hotel could provide better amenities that are more detailed, it would be perfect!
Response from Property: Dear Valued Guest,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and comment for us. Please accept our sincere apologies for any inconvenience during your stay. Your comments are highly appreciated. We do look forward to welcoming you again at Navana Nature Escape to deliver the service of what we catered for in the not-too-distant future. Warmest regards, The Management
Joseph
Sky Pool Villa
Stayed in Jun 2024
Couples
35 review
4.5/5
Great
Posted on Aug 8, 2024
Nice resort that is hidden away right next to the beach. Unfortunately the beach right at the resort is very dirty full of trash, and the service isn’t the friendliest.
Response from Property: Dear Mr. Joseph, Thank you so much for your rating and kind comment for us. We are glad to hear that you and your family love our resort. Please accept our sincere apologies for any inconvenience during your stay. Your comments are highly appreciated. We do look forward to welcoming you again at Navana Nature Escape to deliver the service that we catered for in the not-too-distant future. Warmest regards, The Management
Pajaree W
Deluxe Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Good breakfast !!! i love shrimp in TOM YUM GOONG. Nice view , privacy and cleanness. I hope recommend my friend and we need to come again soon.
Response from Property: Dear Khun Pajaree,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comments for us. Your feedback has been shared among the team for their motivation in serving all of our guests even better in the future.Thank you once again for your review and your patronage, and we are looking forward to welcoming you on your next stay with us.Graciously yours,The management
Guest User
Pool Villa with Beach Front
Stayed in Oct 2024
Family
2 review
4.2/5
Very Good
Posted on Oct 14, 2024
very quiet, good for holiday
Response from Property: Dear Valued Guest,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Navana Nature Escape to deliver the service that we catered for in the not-too-distant future.Warmest regards, The Management
breaddy
Deluxe Room With Pool Access And Sea View
Stayed in Nov 2024
Couples
1 review
4.7/5
Amazing
Posted on Nov 19, 2024
good service
T.R.Y.
Deluxe Room With Sea View
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The best breakfast ever! Recommended!!
Response from Property: Dear Khun T.R.Y.,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comments for us. Your feedback has been shared among the team for their motivation in serving all of our guests even better in the future.Thank you once again for your review and your patronage, and we are looking forward to welcoming you on your next stay with us.Graciously yours,The management
Prajongsri Chaiprasitthikul
Deluxe Room With Sea View
Stayed in Apr 2024
Family
9 review
2.2/5
Posted on Apr 25, 2024
I booked 2 Deluxe Room with Sea View for 2 nights at 5,500 THB/room/night. Location: This hotel is located in Naklua District. Hotel is private with beautiful design but the beach is very dirty. Hotel Facility: There are pool, small fitness, small library room full with many interesting books and green garden. Pool is beautiful but it's chlorine pool which is irritating to the skin which made us able to swim and relax in the pool only in a short time. Room: Room is beautiful with window bay view which made us able to take wide sea view but the view of the beach is very dirty. Breakfast is very excellence with many choices but it's the same menu for both day that I stayed there. Service is poor. Bellboy, reception frowned to guests and did not provide good service. But staff at the breakfast room is very nice and helpful. I though this hotel is not valuable enough comparing to the price.
6/10
Response from Property: Dear Khun Prajongsri, Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and comment for us. Please accept our sincere apologies for any inconvenience during your stay. Please rest assured that the concerned departments have been addressed to investigate and resolve the matters. We assure you that we will be looking into each point that you have made. Your comments are highly appreciated.Warmest regards, The Management
_aof
Deluxe Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 17, 2024
I would like to recommend this hotel for who want to travel and stay in Pattaya. A room is very comfortable with full facilities. Swimming pool is big. This hotel is close to the beach. And their breakfast is great.
Response from Property: Dear Khun_aof,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comments for us. Your feedback has been shared among the team for their motivation in serving all of our guests even better in the future.Thank you once again for your review and your patronage, and we are looking forward to welcoming you on your next stay with us.Graciously yours,The management
vivixool
Deluxe Connecting Room
Stayed in Apr 2024
Travel with friends
10 review
4.0/5
Very Good
Posted on Apr 15, 2024
Recommend for breakfast so amazing a lot of prawn i take and other also cool and fascinating room is quiet good but some room also just renovate and high humidity in room but overall is pretty good
Response from Property: Dear Mr. vivixool,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Navana Nature Escape to deliver the service that we catered for in the not-too-distant future.Warmest regards,The Management
izuz
Deluxe Room
Stayed in Sep 2024
Family
7 review
5.0/5
Outstanding
Posted on Sep 20, 2024
Great services, atmospheres, decorations, and especially breakfast is the best with jumbo prawns.
Response from Property: Dear Mr. izuz,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comments for us. Your feedback has been shared among the team for their motivation in serving all of our guests even better in the future.Thank you once again for your review and your patronage, and we are looking forward to welcoming you on your next stay with us.Graciously yours,The management
Kate15
Deluxe Room
Stayed in Aug 2024
Couples
38 review
4.0/5
Very Good
Posted on Aug 26, 2024
Good 👍
Response from Property: Dear Khun Kate15Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Navana Nature Escape to deliver the service that we catered for in the not-too-distant future.Warmest regards, The Management
Siraprapa
Deluxe Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The best place, people (service&staff), environment, and also breakfast! Very recommend to visit this hotel.👍🏻
6/8
Response from Property: Dear Khun Siraprapa,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comments for us. Your feedback has been shared among the team for their motivation in serving all of our guests even better in the future.Thank you once again for your review and your patronage, and we are looking forward to welcoming you on your next stay with us.Graciously yours,The management
Tamrongkiat
Deluxe Room With Sea View
Stayed in Aug 2024
Couples
2 review
3.7/5
Posted on Aug 25, 2024
Thank for prepare the room for our anniversary We stay at 3rd floor in deluxe beach front room. Anyway we cannot rest at a balcony because of it is seem allow smoking Nice place , quite and privacy
Response from Property: Dear Khun Buranapim,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comment for us. We do look forward to welcoming you again at Navana Nature Escape to deliver the service that we catered for in the not-too-distant future.Warmest regards, The Management
Guest User
Pool Villa with Beach Front
Stayed in May 2024
Couples
3 review
4.7/5
Amazing
Posted on May 24, 2024
Super nice hotel for relax.
Response from Property: Dear Valued Guest,Thank you very much for choosing Navana Nature Escape and taking the time to leave your rating and kind comments for us. Your feedback has been shared among the team for their motivation in serving all of our guests even better in the future.Thank you once again for your review and your patronage, and we are looking forward to welcoming you on your next stay with us.Graciously yours,The management