To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1641)
Positive reviews(1607)
Reviews with photos/video(229)
Classy environment(277)
Friendly front desk staff(198)
Delicious breakfast(59)
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Great swimming pool(16)
Luxurious(15)
Garden view(13)
Delicious buffet(8)
Negative reviews(33)
David Oon Tian Aun
Regency Suite
Stayed in Aug 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Great place with numerous choices to dine
Thomas LP
Regency room (Twin bed)
Stayed in Apr 2024
Business travelers
31 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Very nice for business trip
Response from Property: Your compliments to our staff, location and facilities are highly appreciated! We are glad to learn that you have enjoyed yet another stay with us and very much appreciate your compliments towards our colleagues!
Damle
Regency Room (Double bed)
Stayed in Aug 2022
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 2, 2022
The Hyatt Regency sets the standard for hospitality in Guiyang—perhaps in all of China. Definitely one of my best hotel stays ever in a decade of traveling China. Brand new facilities, top notch staff, and right next door to a stunning park. If you like running, I highly recommend the running park in the urban park behind the hotel—absolutely stunning urban running (see the photos below) 🏃🏽♂️Can’t go wrong staying here if you are in Guiyang 💯
Response from Property: Dear guest, thanks for the great review sharing your feelings and experience about your stay. We're glad that our friendly staff and convenient location were able to meet your expectation, thanks also for shaing your running preference with us and people who may review your comments! We hope to see you soon and create another memorable stay for you!
Guest User
Regency Room (Double bed)
Stayed in Oct 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Oct 18, 2022
Many, many thanks to Carl and Harris… Two outstanding managers; they made everything just seem effortless. The cleaning staff was very attentive and prompt and kind. I was so impressed. This is probably one of the best hotel customer service experiences I’ve ever had in China.
Response from Property: Your compliments to our staff, location and facilities are highly appreciated! We are glad to learn that you have enjoyed yet another stay with us and very much appreciate your compliments towards our colleagues!
Guest User
Regency room (Twin bed)
Stayed in Mar 2022
Travel with friends
8 review
5.0/5
Outstanding
Posted on Apr 2, 2022
The best five-star hotel in Guiyang has been open for more than ten years, and its appearance is amazing. Standing by Guanshan lake, the service is first-class, and I feel the enthusiasm of Guiyang people. On my friend's birthday, the hotel specially prepared surprise room layout, afternoon tea, Chinese restaurant, western restaurant, comfortable environment and complete dishes. Because of a lot of luggage, my colleagues in the concierge department helped me carry my luggage several times. When I left, my sister at the front desk borrowed a power supply for me because my mobile phone was broken. When I first wrote a comment, I was moved and warm by my colleagues and friends at Hyatt Guiyang. Thank Christine, Fanny and all my colleagues for their hard work. I suggest you, especially after 00 o'clock, stay in Hyatt Regent Hotel and cancel all family accommodation and online red hotel. First class experience.
贵阳最好的五星级酒店,开业十几年,外观惊艳驻立在观山湖畔,服务一流,感受到贵阳人满满的热情。朋友的生日,酒店特意准备了惊喜的客房布置,下午茶,中餐厅,西餐厅,环境舒适,菜品齐备。因为行李比较多,礼宾部同事几次帮我提行李,临走的时候,因为手机没电,前台的小姐姐特意帮我借了充电宝。第一次写评论,是被贵阳凯悦酒店的同事朋友们感动温暖。感谢Kristine和Fanny以及所有同事的辛苦付出,建议大家,尤其是00后一定要住一次凯悦酒店,秒杀所有民宿和网红酒店。体验感一流。
6/7
Response from Property: Thanks for the great review sharing your feelings and experience about your stay. We're glad that our friendly staff and convenient location were able to make your trip in Guiyang an enjoyable one. Thanks also for passing along a recommendation to your friends, we'll do our best to make their stay as memorable as yours was. See you soon!
Naima Felicitas
Regency Room (Double bed)
Stayed in Jul 2022
Couples
3 review
4.7/5
Amazing
Posted on Jul 25, 2022
The staff was very friendly and helped us at any time. The hotel is located in the newer part of the city, you often need to travel by taxi or metro to go to the most attractions.
Response from Property: Thanks for the great review sharing your feelings and experience about your stay. We're glad that our friendly employees and convenient location were able to make your trip in Guiyang an enjoyable one. Thanks also for passing along a recommendation to your friends, we'll do our best to make their stay as memorable as yours was. See you soon!
Guest User
Club Room (Double bed)
Stayed in Jan 2022
Couples
6 review
4.7/5
Amazing
Posted on Feb 4, 2022
I loved it
Liyuyuyuyu🐟
Regency Room (Double bed)
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The service was very good. When I checked in, I told Miss He that I forgot to bring makeup remover oil, and she helped me find makeup remover wipes. When I checked out, she also helped me store the charger I left at the hotel. Thank you to the lovely people who added warmth to my journey.
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Guest User
Regency Room (Double bed)
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Hyatt has always been a safe choice for travel, and this time in Guiyang is no exception. The room and service remain at the same level as always, and the receptionist Xiao Hou has always been very enthusiastic and thoughtful. I will choose it again next time I come to Guiyang.
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Guest User
Regency room (Twin bed)
Stayed in Sep 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The hotel is grand, with a very good environment and warm service. It is surrounded by the beautiful and elegant Guanshan Lake. The restaurant serves delicious food, including all kinds of delicacies from the mountains and the sea, as well as various domestic and foreign fine wines.
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6/14
Response from Property: Dear guest, Thank you for taking the time to share your stay experience with us. With your encouragement, we will work harder to improve our service. We look forward to meeting you again and wish you all the best!
Elisabethli
Regency room - Garden-View (Double bed)
Stayed in Oct 2024
Solo travelers
24 review
4.7/5
Amazing
Posted on Oct 6, 2024
We chose the Hyatt Regency Zhongtian Hotel by Guanshan Lake to watch the Mars concert. It has a great location, with many delicious foods around. The second floor leads directly to the park and the concert ticket gate. The hotel design is standard and has a sense of age. The room water is Nongfu Spring. Due to the National Day holiday and the concert, the price is much higher than usual, so the price-performance ratio is not high. The service is still enthusiastic. Although the temperature in Guiyang has been low these days, the central air-conditioning cannot cool the room, the room is very stuffy and I did not sleep well.
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Xiaowai��yolanda
Regency Room (Double bed)
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Hyatt Regency Guiyang is very beautiful, with great scenery, comfortable rooms and excellent front desk service. I came here to watch the Mars concert. It is near the National Square, and the location is very good. I am especially grateful to Xiaoyue, Xiaohe, Xiaogan and Xiaoling at the front desk for their excellent service. They all wore ethnic costumes and had a very ethnic feel. I look forward to the next opportunity and will definitely come here again!
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Response from Property: Dear guests, thank you for choosing Hyatt Regency Guiyang. Thank you for your recognition of our colleagues' services. We will continue to work hard and look forward to seeing you again. Wish you a happy life!
Guest User
Regency room (Twin bed)
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 4, 2024
The room is not too wide, but the facilities are complete. I like the view outside the window. The location is convenient, and it is also convenient to go out for food. In August, the hotel is full of the fragrance of osmanthus. The service of Xiao Hou at the front desk is good and well received.
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Response from Property: Dear guests, thank you for choosing Hyatt Regency Guiyang. Thank you for your recognition of our colleagues' services. We will continue to work hard and look forward to seeing you again. Wish you a happy life!
luvkstyle
Regency room (Twin bed)
Stayed in Sep 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The hotel is comfortable and elegant, the front desk service is very warm and thoughtful, and the environment is beautiful and pleasant. I will choose here again next time!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Hyatt Regency Guiyang Zhongtian, and thank you for your recognition of the service of our colleagues. We will continue to work hard and look forward to your visit again. I wish you a happy life!
Honghualvyesiyecao
Regency room (Twin bed)
Stayed in Sep 2024
Business travelers
76 review
5.0/5
Outstanding
Posted on Sep 28, 2024
The lobby is very grand and high-end. The room has a light fragrance, which is rare. The air conditioner is also adjusted to a comfortable temperature. The surrounding area is Guanshan Lake Park and the Convention and Exhibition Center. The surrounding environment is very good. There is a passage to the park on the second floor of the hotel. The service is also good. Xiao He and Xiao Hou at the front desk are attentive. I will stay here again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Hyatt Regency Guiyang. Thank you for your recognition of our colleagues' services. We will continue to work hard and look forward to your visit again. Wish you a happy life!