Hyatt House Tokyo Shibuya Reviews

Hotel was newly opened so everything was sparkling clean Being a Hyatt there were more American / foreign tourists staying here than usual Entrance (both walk and especially cab) was tricky to locate but after you found it once, you'll realize how easy it is to get around from this hotel. Very convenient. Rooms were good sized for Tokyo. Washing/drying machine plus kitchenette were perfect for those with kids.

Something wrong with the service. My reservation clearly says breakfast for one included. They refused to provide that. I paid for breakfast in the 11th. Then ate breakfast elsewhere. This kind of error shouldn’t happen.

When I first came to this hotel, the location was really hard to find. If you come by subway, it's a bit far to find. It's the closest to the JR New South Exit, and it only takes a few minutes to get to the hotel. The hotel is cleaned every day, but only 2 bottles of water are given every day. There is a washing machine in the room to dry clothes. The front desk is on the 16th floor. It's just hard to find at first, but it's very convenient once you get familiar with it. The surrounding area is very lively. I will stay here next time.

A very good hotel. The location is very good. It's close to the train station. It's only a few minutes' walk away. The service is excellent. It's relatively new. It has complete facilities. I will definitely choose this hotel next time I come to Tokyo.

It was a comfortable stay. The front desk was friendly, helpful and warm, and it was easy to ask for help both in person and over the phone, so I felt very comfortable. As the surrounding area is still in the early stages of development, we had dinner at the hotel restaurant rather than going out to eat nearby. The rooms were equipped with cooking utensils and tableware, and you can buy pre-made foods in the hotel 24 hours a day, so it wasn't inconvenient at all. The hotel was equipped with all the home appliances you would need to stay comfortably, such as cooking utensils and a washing machine, but I was especially happy to see that they provided a coffee maker so I could drink delicious coffee in my room.

Almost new hotel. One of the few hotels with washing and drying facilities. If you are traveling for more than a week, it is worth considering. The hotel is very centrally located. The only problem is that it is very difficult to find the entrance for the first time.

The hotel is in a good location, near Shibuya Station. It takes 5 minutes to get to the hotel from the Shinnan Exit. The check-in counter is on the 16th floor. The staff are Japanese and foreign. They speak good English, communicate well and are polite. The hotel has a good environment and new facilities, including flush toilets, washing machines, bathtubs, induction cookers and range hoods. The tableware and cooking utensils are all available, and the refrigerator is a household style with freezing and refrigeration compartments. The room is so big, suitable for a family to stay temporarily.

The room is great. The hotel is in a good location, but it's not easy to find for the first time. The subway station may be under construction, so the signs are not obvious. The hotel facilities are very good. If the breakfast is richer, it will be even better. I will definitely stay here next time I come to Tokyo

Facilities: microwave, refrigerator, complete kitchen equipment, pots and pans, very good! Hygiene: The hygiene is good, basic Japanese operation. Environment: It is a newly opened bar with a good environment. The surrounding tram is convenient and the facilities are complete. Service: The service of the apartment is like this, it is enough without special needs

The hotel is in very good condition. The room is fully equipped and you can make your own hot pot.

The hotel room facilities are very new, the kitchen equipment is complete and of very good quality, the air conditioning is quiet, and the hotel is located near Shibuya Station, but the signs from the station are not very clear. If the hotel can provide detailed information on the route from the station to the hotel on the booking platform, it would be perfect!

The hotel is in a very good location, surrounded by many delicious restaurants and convenience stores. It is within a ten-minute walk from the station. It is a highly recommended hotel.

Very suitable for family trip, large room, good service, and a small kitchen

The variety of breakfast food is not too much. The accommodation was comfortable.