Guest User
March 1, 2024
Visited this resort just 2 days back , we were 4 adults,2kids,2infants , if there is a rating below one star pls take that . Firstly (location) = the place where this resort is nothing less then waling down a sewer line, im not exagarrating , you will have to park the car in a separate car parking which is charged and not provided by the hotel itself , it costed us approx 600 for 2 nights , neverthless from where the parking is and to the hotel its almost 500m downhill with a stream of water from some ganda nalla flowing down , mixd with everything you can imagine , you have to walk down and climb up a steeep hill on the way up . Definately wont recommend for aged and children . There are othet resorts in the same vicinity with far better location and accesibility Second (charges) - for what they are charging and what you are getting is no match at all , moreover there is a scam in the hotel , they charge for a toddler or a child too - for instance we had 2 children and we adjusted on a single bed , no one came to provide an extra mattress or bed - however we were forced approx 2000 per night for 1 child over and above the original booking , i am ready to pay extra but there is just no service at all and facilities except the pool is substandard . Thirdly(manager or owner's behaviour and attitude) - money minded , zero hospitality , zero courtesy attitude , we had 2 instances of the same , one before checkin one of our cotravellers were to cancel the booking due to a medical emergency - the owner instead of showing courtesy said to me that this is your problem if your friend cant come you pls manage someone else , else we will charge you 100% Second instance when we questioned the child charges above similar attitude was shown . Really disapointing experience