Hotels near Burswood, Perth

Had great and smooth experiences. The staffs are friendly, attentive, helpful, kind and polite! All my enquiries and concerns are addressed accordingly professionally and promptly. The room we get is clean and our view is pretty good. Overall very satisfied and will definitely return here again.

The location of the room was great -ground. Plenty of available parking spots. I left early in the morning and discovered the gate into parking area was locked so you exist through the reception area which was good security for guests and the safety of your car.The guy at reception was pleasant and helpful. The room was clean and simple but caters for a travellers needs. You receive what you pay for & not everyone can afford over $100 a night & stay elsewhere.The water pressure in the shower was very good with hot water. But unfortunately the mattress was hard to sleep on and the pillows were like bricks. Take your own pillows!

We were very pleasantly surprised by Aloft Hotel Perth. We had an eighteenth floor twin bedded room which was spacious and had a great view of the Swan River. The room included a lounge along the window, a huge TV, and a large bathroom/dressing area that was both luxurious and functional. The room also included a fridge that was empty so you could add your own things or purchase them downstairs. We had breakfast included which was a more than adequate buffet breakfast, with everything cooked nicely and also kept healthily and safely (e.g., covered, in a fridge). Being a Marriott Bonvoy member I requested some additional items in the room (extra pillows, toothbrushes) and they were all there. The staff were very friendly and helpful. There is a sushi restaurant next door which was where we had dinner (as we prefer Asian foods). It was packed solid with a half hour wait so be aware of that, get there early and put your name on this waiting list. The food there was OK, nothing stellar but quite edible.

the best there is in Perth ! super clean, modern, word class dining, services and also Huuuuge ****** for those who wanna try their luck ‘ awesome place to be in, prices are pretty reasonable given the quality you get here

Terrible night...Arrived 5pm Air conditioner which was really dirty and mouldy, badly in need of deep clean. Other guests started yelling at 5pm until police could finally quell the racous at about 9.30pm. Obviously they don't screen the guests at all. Pizza guy knocked and tried to deliver a pizza which wasn't ours. I told him to take it to the front office but I think he left it at our door. Owner of pizza knocked about an hour later and wanted pizza which we didnt have. So no security. When the yelling stopped we decided to go to bed and found the sheets were dirty and even had someone elses socks in the bed. Staff member apologised and gave us new sheets but we had to make the beds ourselves. The light switch toggle lever in the bedroom with two single beds was behaving differently than what it should. An indication it is worn and needs replacing. Only good thing was the airport shuttle service.

I really don’t like writing bad reviews but this place just doesn’t deserve a great rating. The location is good and the rooms a big. I did get an upgrade to a suite, but everything is very dated. On my window, they had masking tape which I suspect was to avoid wind whistling through. That’s not a really great look though. Check in was a disaster. Admittedly it was Friday evening and there was a lot of people arriving for the weekend, but clearly they weren’t planning their staff needs properly and it was ridiculous. Not only that, but their EFTPOS machine was not working so you had to fill-in a paper sheet. I get technology goes down, but honestly that was just bad. To be fair I was not feeling well when I arrived, so the whole thing just seemed a lot worse than it probably was and the staff were actually quite nice, despite the fact that they were clueless. I had sent a message to the hotel prior to arriving with a couple of specific requests, which they did the absolute opposite of which just made me laugh. They weren’t a big deal, but it’s the little things that count, especially when you’re a diamond member of their loyalty program. I think the place just needs a freshen up and the staff need to get plugged in. I wasn’t actually going to even write a review, but what pushed me over the edge was when I turned on the shower and watched a whole pile of hair swirling around in the bottom of the shower stall.

Hotel location are good and all nice but big mistake which they check me out and for my 1st stay. But they have compansate me a nice view room which is OK!

Booked last minute due to my cancellation of flight. They have renovation during my stay so a little bit uncomfortable. Breakfast not included, pay extra for it. I had issue when check in, take quite long to solve, wait for almost 1 hour. The location at the heart of CBD, walked around at night to see Christmas light. Amenities standard, no laundry service at the moment due to renovation, asked receptionist and she direct me to laundry service nearby.

Lots of the reviews here, I believe, are reviewing Mercure on Hay (the newer, more upmarket hotel and possibly better of the two although I haven’t seen it), whereas lots of reviews in Mercure Perth on Hay are referring to Mercure on Irwin. I’ve compared the photos and the hotel details and official photos are definitely that way round. SO… this one, Mercure Perth (which is on Irwin St) is the bad one. It’s awful. It’s tired, badly fitted out, dingy and I hope never to stay here again. My room was down a corridor of *****ed (and stained) carpet that made me feel nauseous to look at. The room was ok, the bed comfortable, but more stained carpet, and lots of things didn’t work. Several light bulbs were broken, lots of curtain hooks missing, the room safe didn’t work, the bath had a rusty patch in it. The aircon was too cold for me and I followed the instructions to turn up the temperature but it didn’t warm up. Two phone calls and three hours later, someone attended my room, told me the air con wasn’t adjustable as it’s one temperature for the whole building so the instructions were incorrect. He turned it off (supposedly) and I then spent my stay with no aircon although the room was still cold and not stuffy and the control panel didn’t say ‘off’ so I think the whole thing was just BS and they couldn’t be bothered to deal with it or give me another room. Staff care factor of the attendant was zero, and of the front desk staff, close to zero. I got woken up in the early hours of the morning several times by skip bins being moved around in the laneway outside (very loud chains being dropped in the skip bins and noise reverberation). The next night the fridge started making such a loud noise in the middle of the night that I had to turn it off and use the spare towels to absorb the water as it defrosted. I’m just curious why Mercure keep this one running. Perhaps it’s set at a different price range but it’s not doing their brand any favours with two Mercure hotels so close together, especially with all the reviews mixed up.

Very nice hotel, like the design of the lobby, simple decoration style, large room, comfortable sofa, large bed, clean and tidy, the sun shines on the sofa through the window. The waiter was very nice. The converter plug is not right. Fortunately, the hotel's bedside alarm clock can be directly plugged into USB. Hotels in Australia do not provide slippers, toothbrushes and toothpaste. Friends have reminded them before going out, so they all bring their own.