VM Hotel Reviews

Response from Property: Dear guest, we are honored to receive your recognition. We look forward to your next visit and continue to provide you with excellent service experience! VM Hotel Guest Service Team

Response from Property: Dear guest, thank you for choosing us once again and sharing your experience! We're thrilled to have witnessed your journey with us, evolving from initial booking challenges to seamless reservations through the platform, alongside enhanced facilities and services. We're always wondering how to elevate your stays further and look forward to revealing more improvements during your future visits. Your continuous support fuels our dedication to excellence. Until then, we eagerly await your next arrival, anticipating another opportunity to surpass your expectations. Many thanks and see you soon! GM:Mark Ma

Response from Property: Dear Guest, thank you for your kind review! We're delighted to hear that you found your room clean and our hotel service satisfactory. We look forward to welcoming you back soon for another pleasant stay. GM: Mark Ma

Response from Property: Dear Guest，Your good comments are the greatest affirmation for us. We will continue to maintain our professional and efficient service concept and bring you better services. Thank you for your trust and support! VM Hotel Guest Service Team

Response from Property: Dear guest，Thank you for your recognition. We will share your praise of bomi with her and look forward to your next visit！ VM Hotel Guest Service Team.

Response from Property: Dear Guest, thank you for your glowing review! We are delighted to know that your business trip was made perfect with your experience here. Your satisfaction is our utmost reward, and we eagerly look forward to serving you again with excellence in the future. Until then, we wish you continued success and pleasant journeys.Warmest regards,GM: Mark Ma

Response from Property: Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at our hotel and found it conveniently located near the airport. We will be sure to share your praise with Pich, Pises, Lisa, Kakada, and Savin. They are truly dedicated to providing exceptional service, and your feedback will certainly encourage them to continue their great work.We hope to welcome you back soon!Warmest regards, VM Hotel: Luna Xiong

Response from Property: We are very sorry for the bad experience you have had. If you encounter this kind of situation next time, please notify us immediately and we will help you solve it.VM Hotel Guest Service Team

Response from Property: Dear Guest,Thank you for your kind words! We're thrilled to hear about your consistently positive experiences with us. Your satisfaction with our convenient location, friendly staff, clean rooms, and delightful breakfasts is greatly appreciated. We're honored to have been your go-to choice for over five stays and look forward to welcoming you back soon!Warm regards,VM Hotel GM: George Chen

Response from Property: Dear Guest, we're elated to hear about your positive experience with our receptionists Pises and Lisa, whose Chinese language skills made your stay more convenient. Your appreciation for our hotel, service quality, and proximity to the airport, as well as your satisfaction with the room, is highly valued. We aim to provide a home away from home for all our guests, and your feedback confirms we're on the right track. We look forward to serving you again in the near future.Best wishes, VM Hotel GM：George Chen

Response from Property: Dear guest, thank you very much for your stay and appreciation. We are glad to bring you a wonderful time during your trip and look forward to seeing you again. VM Hotel Bomi Tang

Response from Property: Dear guest, we apologize for not being able to fully meet your accommodation needs.Regarding the room lighting problem you reported, we have immediately checked and considered enhancing the lighting facilities in the room to provide a more comfortable living space.Regarding the cleaning of the room service, according to the hotel's hospitality, daily cleaning is required. You have already proposed that there is no need for cleaning, but our room attendants still insist on cleaning, which obviously violates our service principle of respecting guests' privacy. We have retrained the relevant employees, emphasized the importance of following the wishes of guests, and optimized the service process to avoid such incidents from happening again.Regarding the consideration of price and location, we understand your emphasis on cost-effectiveness. Our pricing strategy is mainly based on the comprehensive advantages of the hotel, including geographical location, service quality, its own supporting restaurants, conference rooms, bars, swimming pools, gyms, surrounding comprehensive community-style commercial facilities, bank foreign exchange and other convenient facilities. Although we may not be the lowest-priced option in the market, we are always committed to providing a high-end experience that matches its value. Of course, your voice is extremely valuable to us, and we will continue to explore how to provide more value to guests while maintaining high-quality services.Finally, we sincerely hope that you can give us a chance to prove our changes and progress with practical actions. We look forward to your visit again to experience the improvement of our services and facilities. We believe that your next trip will be more satisfactory.Thank you again for your valuable comments, and we look forward to serving you better in the future. VM Hotel GM: Mark Ma

Response from Property: Dear guest, thank you for your warm recommendation! We are glad that our location 700 meters from the airport, clean environment and comfortable environment met your expectations. Your recommendation means a lot to us. We hope to receive you again soon.Best regards, VM Hotel GM: George Chen