Banana FUN Hotel (Shenzhen Futian Fubao Subway Station)

Banana FUN Hotel (Shenzhen Futian Fubao Subway Station) Reviews

Banana FUN Hotel (Shenzhen Futian Fubao Subway Station)

No. 138, Ronghua Road, Futian District, Shenzhen, Guangdong, China, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Banana FUN Hotel (Shenzhen Futian Fubao Subway Station)
Banana FUN Hotel (Shenzhen Futian Fubao Subway Station)Banana FUN Hotel (Shenzhen Futian Fubao Subway Station)Banana FUN Hotel (Shenzhen Futian Fubao Subway Station)
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Banana FUN Hotel (Shenzhen Futian Fubao Subway Station) Guest Reviews

4.4/5
259 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(259)
Positive reviews(239)
Reviews with photos/video(117)
Easy to get around(42)
Convenient location(38)
Close to metro(35)
Good audiovisual experience(28)
Classy environment(18)
Friendly front desk staff(13)
Shower difficult to use(7)
Many amenities(5)
Negative reviews(20)
Derek
Jujue Jiaolv Cinema Room-Large Screen Projection | Tencent VIP
Stayed in Aug. 2024
Solo travelers
21 review
3.7/5
Posted on 19. Aug. 2024
A few walk to metro station. Some local stores nearby for basic meal.
Response from Property: 感謝您的點評,我們酒店位於福保地鐵站的旁邊,交通非常方便,距離福田口岸就一公里左右;房間配置了巨幕投影儀,三樓免費提供洗衣機與烘乾機哦;非常遺憾沒能得到您的五星肯定,我們前台是24小時值班,如入住期間有任何問題都可隨時溝通,我們會竭力滿足您的需求。誠邀您能再次選擇我們酒店,祝您生活愉快,工作順利!
Chrissie_Leung
Quwan Sunshine Gray Twin Room-Large Screen Projection | Tencent VIP
Stayed in Juli 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on 15. Juli 2024
good.
Response from Property: 我要和您表白咯,我喜歡您,喜歡您來,喜歡您常來,願您平安喜樂,幸福滿滿。小蕉一直在原地等您。
Guest User
Quwan Light Luxury Sunshine Double Bed Room-Large Screen Projection | Tencent VIP
Stayed in Nov. 2024
Couples
5 review
5.0/5
Outstanding
Posted on 17. Nov. 2024
Stayed several times. The newly opened environment is good. The projection screen is big enough and the experience is very good. The style is simple. It would be better if the water heater was not so troublesome.
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Response from Property: 尊敬的賓客,感謝您的評價,我們酒店位於福保地鐵站E4口旁邊喔,交通非常方便,房間還有大投影,還有騰訊視頻會員喔,入住期間有任何使用問題,都可以聯繫前台溝通處理喔,很抱歉給您帶來困擾,我們後續會跟進改善!也期待您的下次光臨!祝您生活愉快,工作順利!
Buhuifeideshitou11
Qiyu Dark Double Bed Room-Large Screen Projection | Tencent VIP
Stayed in Nov. 2024
Business travelers
7 review
4.0/5
Very Good
Posted on 13. Nov. 2024
It was my first time to stay in Futian, Shenzhen to visit a client. I chose a place close to the subway. The room was clean and good, and the quality of the toothbrush was also very good. I will stay here again next time.
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Response from Property: 尊敬的賓客,感謝您的評價,我們酒店位於福保地鐵站E4口旁邊喔,交通非常方便,房間還有大投影,還有騰訊視頻會員喔,入住期間有任何使用問題,都可以聯繫前台溝通處理喔,誠邀您下次入住,我們會努力改進爭取得到您的五星肯定!祝您生活愉快,工作順利!
DamonTse
Quwan Luxury Blue Sunshine Tub Room-Large Screen Projection | Tencent VIP
Stayed in Nov. 2024
Business travelers
4 review
1.5/5
Posted on 11. Nov. 2024
I won't mention the previous problems that Ctrip has compensated for. The main feature of this room type is the bathtub that doesn't! Put! Hot! Water! Other details were taken care of, but such a big thing was filled with cold water all night. It's really unbearable. Don't offend the waiter. Changing rooms will only make things worse. I'm thinking of Fang'er to disgust you.
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Response from Property: 尊敬的賓客,實在非常抱歉給您帶來了不好的住宿體驗!當時也是緊急趕房出來提前為您安排入住,也告知您地板會有點濕,很抱歉是我們考慮不周,您反饋後我們也緊急為您處理;浴缸的熱水是可以調控的喲,如果有問題可以聯繫前台處理哈,為每位顧客解決問題是我們的第一首則;您反饋問題後我們一直都真誠地跟進處理,盡力的達到您的要求,並沒有故意為之給您安排差勁的房間,非常抱歉導致了這樣的誤解!我們一直致力於為每位顧客提供優質的服務,虛心接受建議,改進錯誤,感謝您的反饋,我們會繼續努力!祝您生活愉快,工作順利!
Guest User
Quwan Light Luxury Sunshine Double Bed Room-Large Screen Projection | Tencent VIP
Stayed in Okt. 2024
Couples
4 review
0.5/5
Posted on 19. Okt. 2024
Bad! I've stayed in many hotels! This is my first bad review! When I walked into the corridor, I felt like it hadn't been ventilated for hundreds of years and it was full of smoke! When I walked into the room, there was ash in the toilet! There was also a bunch of hair, can you believe it? As soon as I entered the toilet, there was a foul smell that couldn't be dissipated. I stayed in a room with a window, How can people live in a room without a window? ? ? There was no kettle in the room, nor soap or hand sanitizer. So frugal? What's the most hateful thing! The water control for the shower can't be turned even with all my strength. My hands were twisted red, and I was so angry! Also, halfway through the shower, the water suddenly became very hot! It could scald a person, and then it became very cold again after a while. I froze to death there for 5 minutes and couldn't even wash! I couldn't turn it off. The sound insulation was terrible! When the door next door was closed, my room was vibrating, and I could hear the conversation on the other side clearly, so I couldn't sleep at all. The sound insulation was terrible. The service was not good either. They called to urge me to check out before 12 o'clock. I said I didn't get enough rest last night. I was ready to go downstairs at 12 o'clock, and the front desk knocked on the door! Shocked! ! ! ! ! I said the truth without emotion. Run away! ! ! ! They must have got it by swiping high scores! ! They called to urge me to check out before 12 o'clock. I said I didn't get enough rest last night, can I check out later? The front desk spoke in a threatening and arrogant tone! As a result, they knocked on the door at 12:05! I was completely shocked! ! ! ! (I was ready to go downstairs at that time), this store is poisonous!
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Response from Property: Dear guest, I am very sorry for giving you a bad accommodation experience! Regarding the hygiene problem you reported, it was our negligence. We did not do a good job of the hygiene inspection. We will attach great importance to it and punish the relevant personnel. We will also train the housekeeping staff in the future to improve the quality of the housekeeping quality. For the convenience and peace of mind of customers, the laundry room on the third floor has set up a direct drinking machine and a self-service laundry. If you need it, you can go there to use it. There is no kettle in the room, but if you have a request, you can also contact the front desk and it will be sent to you. Regarding the hot water problem you mentioned, thank you for your feedback. We will follow up and arrange for the master to deal with it. I am very sorry. I hope you can give us a chance to improve. We will try our best to do better. Regarding the check-out time, our normal check-out time is 12 o'clock. If you need to delay the check-out, please communicate with the front desk in advance. Generally, we will remind the guests of the check-out time half an hour in advance. It does not mean to ask for immediate check-out. I am sorry for causing you trouble. When the front desk called you, I did not communicate clearly with you and was not sure about your itinerary, so I went up to knock on the door to confirm with you. I am very sorry! We will strengthen the training of the front desk staff to improve our professional ability and quality! Here, all the staff of Banana once again express their sincere apologies to you! I wish you a happy life and good work!
Anonymous User
Jujue Jiaolv Cinema Room-Large Screen Projection | Tencent VIP
Stayed in Okt. 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on 15. Nov. 2024
When I went to Hong Kong to play, I wanted to stay in a hotel closer to the port. I blindly chose Banana FUN, which sounds like a young and interesting brand. It was already early in the morning when I arrived at the hotel. It was really embarrassing to carry a large suitcase alone in the rain. Fortunately, the front desk brother was very considerate and ran out to pick me up. I was really touched. The design of the room is warm colors with a large projector, which makes people feel happy. It even comes with Tencent membership. I like this little detail👍 The hygiene is OK. Although the space is not large, I feel safe living alone. It is also very convenient to travel around. There is a subway station at the entrance of the lobby, and a commercial street is just a few steps away. There is no worry about food and drink. Recommended to stay! ! I have stayed in many hotels and feel that the good service attitude is really a plus. Thank you to all the staff of Banana FUN🙏
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Response from Property: 此美言甚歡喜,如沐春風在心間呀!感謝小可愛的讚美,我們會以超一流的性價比回饋親的關愛和支持,我們衹做最好的給您,期望獲得您的最大滿足於肯定!願親倖福快樂每一天!
Guest User
Qiyu Dark Double Bed Room-Large Screen Projection | Tencent VIP
Stayed in Okt. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 18. Okt. 2024
The front desk service is very enthusiastic, the room is clean, there are two free bottles of mineral water, there is also a parking space, the elevator on the first floor of the lobby requires a card, it is very safe and highly recommended
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Response from Property: Fate leads you to meet us, time is gentle and you need to understand it, life is lovely and you need to pamper it, thank you for supporting "Banana Power".
Guest User
Jujue Jiaolv Cinema Room-Large Screen Projection | Tencent VIP
Stayed in Okt. 2024
Family
1 review
5.0/5
Outstanding
Posted on 18. Okt. 2024
I was very satisfied with my stay at the hotel. There were free candies at the front desk, which I could give to my children when I checked in. The front desk staff was also very enthusiastic and responsive. It was very good and recommended.
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Response from Property: Thank you for your praise, Xiaojiao will continue to work hard!
Guest User
Jujue Jiaolv Cinema Room-Large Screen Projection | Tencent VIP
Stayed in Okt. 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on 16. Okt. 2024
I liked their bathtub room and paid the difference to upgrade. It's very good, with good lighting. It's very comfortable to take a bath at night. There is also a free laundry room and dryer, which is very convenient.
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Response from Property: We have received your message, and we are very happy to have your support and recognition. With your encouragement, we will continue to work hard to do better~
Monna k
Qiyu Dark Double Bed Room-Large Screen Projection | Tencent VIP
Stayed in Sept. 2024
Couples
17 review
3.5/5
Posted on 22. Sept. 2024
Second stay because of the first experience quite good so did not consider much to choose this first first question room was no problem but entered the room about half an hour to the toilet suddenly smelly and put The left toilet deodorant aromatherapy is there other rooms are not this thing that knowing there is a problem but according to this room I mean? Second air conditioner kept making water sounds I was wary of them not recognizing so I took a video but could not upload here immediately called down to ask for a change of room said to help me upgrade the room with windows full of joy up to a Opening the door my corpse scarf is even smaller than my original one is almost 3 parts 1 degree small Is it upgraded or downgraded? And hotels are those problems hot and cold showers are very difficult to adjust either cold water or boiling water your choice
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you a bad accommodation experience! The room you booked this time is a windowless room. If there is no window, the room will be a bit stuffy. The rooms are equipped with fresh air systems, and aromatherapy bottles are placed in all rooms. Auntie did not place them properly when she checked the room. We will strengthen it later. Training of relevant personnel to ensure the hygienic quality of the room; the windowless room is located inside, and the space is indeed a bit larger than the room with a window. Due to the previous layout and location issues, there is no way to change the size of the room. I am really sorry, platform booking The interface indicates the size of the room; our faucet rotates left and right to adjust the water temperature, and the middle value is generally suitable. I would like to express my sincere apologies to you again! We also hope that you can give us a chance to remedy the situation, and we will do our best to provide you with high-quality and satisfactory services! I wish you a happy life and smooth work!
喝茶女生
Quwan Luxury Blue Sunshine Tub Room-Large Screen Projection | Tencent VIP
Stayed in Aug. 2024
Family
3 review
5.0/5
Outstanding
Posted on 22. Sept. 2024
This trip is to celebrate my husband’s birthday! Miss Jingjing, the front desk clerk, was very helpful in her attitude and service. Thank you for your arrangement. Tmall AI smart home systems and equipment are also complete and excellent. It was a great day after work! This is the second time for the Banana 🍌 series, and this location is convenient. Hong Kong people can recommend friends when they come to eat and play. 😌
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6/12
Response from Property: 哇哦,對小蕉這麼高的評價,一天的心情都美了呢,嘿嘿,我會繼續努力變得更貼心給小主提供優質服務的喲,下次見!
Guest User
Jujue Jiaolv Cinema Room-Large Screen Projection | Tencent VIP
Stayed in Sept. 2024
Other
29 review
5.0/5
Outstanding
Posted on 23. Sept. 2024
It's not bad. I think it's actually quite good. I don't know what to say, but it's really good. The washing machine and dryer are very good. I think all my clothes have the same smell.
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Response from Property: 哇,謝謝親用心的點評,感謝您毫不吝嗇的五顆小星星,願您如星星般耀眼。耀眼卻不孤單,累了可以回家,我們一直原地等您。
Guest User
Jujue Jiaolv Cinema Room-Large Screen Projection | Tencent VIP
Stayed in Aug. 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on 26. Aug. 2024
City walk happened to pass by here all day. I accidentally found this Banana Fun Hotel... So I looked online and found the price was right. I was a little tired after walking all day~ So I placed an order immediately~ The hotel has just opened not long ago~ About Service: As soon as I walked in, it felt like an internet celebrity apartment. The warm greetings from the girls and brothers reduced my tiredness by half! Check in was processed very quickly! Environment: INS style! A lazy and simple event, it feels perfect with young people! Room: Warm, comfortable, and clean! Facility: lift, projector, wifi are all available. A check-in place, a good place to charge. I will come again next time! ! ! !
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6/12
Response from Property: Seeing the comments of the guests after their stay really makes us feel happy! When booking a room, guests must choose us first. There are irregular benefits every Monday, member day and weekdays. If you have any questions, you can find Xiaojiao. I look forward to meeting you.
Anonymous User
Jujue Jiaolv Cinema Room-Large Screen Projection | Tencent VIP
Stayed in Sept. 2024
Business travelers
23 review
4.1/5
Very Good
Posted on 16. Sept. 2024
The hotel room is relatively small, and the soundproofing is average, but the design and facilities are very attentive. The hotel is also very new. In addition, it is very close to the Fubao subway station, just downstairs, and it is very convenient for travel. Overall satisfied!
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of our hotel. Our hotel is located next to Fubao subway station, only one minute's walk away, and only about one kilometer away from Futian Port. The room type you booked is our smallest room. Of course, there are other room types. If you want to change, you can communicate with the front desk~ The front desk is online 24 hours a day. It is a pity that I failed to get your five-star affirmation. I hope you will choose to stay in our hotel again. We will do our best to provide you with better services. I wish you a happy life and smooth work!