NH Collection Porta Nuova

NH Collection Porta Nuova Reviews

NH Collection Porta Nuova

Via Melchiorre Gioia 6, Milan, Lombardy, 20124, ItalyView Hotel Details
NH Collection Porta Nuova
NH Collection Porta NuovaNH Collection Porta NuovaNH Collection Porta Nuova
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NH Collection Porta Nuova Guest Reviews

4.5/5
Great
66 review
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.6
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All reviews(66)
Positive reviews(64)
Reviews with photos/video(14)
Awesome rooms(20)
Awesome stay(19)
Clean and tidy(11)
Large rooms(10)
Great service(10)
Great location(10)
Convenient location(9)
Classy environment(5)
Negative reviews(2)
Chin Meng
Superior XL Double
Stayed in Apr 2024
Couples
17 review
4.0/5
Very Good
Posted on May 10, 2024
The walls are a bit on the thin side as I can hear the guest staying above me. Otherwise, the hotel is good.
Response from Property: Dear Guest, Thank you for your feedback. We are very sorry to read that we have failed to meet your expectations during your stay in our hotel. Please accept our apologies for the inconvenience occurred. Your review is very important to improve our services. Kind regards, Nh Collection Porta Nuova Team
Lemes
Family Room Double
Stayed in Jul 2023
Family
9 review
3.7/5
Posted on Oct 21, 2023
Nice hotel . Although some staff not so friendly. Gym is very small . Breakfast was perfect, cannot ask for better
Response from Property: Dear Guest,Thank you sharing your experience. We love you enjoyed the breakfast with us!Looking forward to welcoming you soon!JacopoGuest Relations
Guest User
Superior XL Double
Stayed in Sep 2023
Family
32 review
2.5/5
Posted on Oct 3, 2023
Commodities such as gym are insufficient and service is very disappointing
Response from Property: Dear _TSFRdijq45l****,Thank you for sharing your expereince with us.Sorry if you did not find our service suitable for you.We are always up to help. For gym we have all the chance to provide you several solutions around.Looking forward to welcome you again in the future.KR,JacopoGuest Relations Manager
Guest User
Superior Double Room
Stayed in Feb 2024
Business travelers
33 review
5.0/5
Outstanding
Posted on Mar 19, 2024
Had a great stay
Response from Property: Dear Guest, Thank you for your feedback. We hope to welcome you again soon in our property. Kind regards, Nh Collection Porta Nuova
Guest User
Premium Double
Stayed in May 2024
Business travelers
5 review
4.0/5
Very Good
Posted on Jun 22, 2024
not bad
Response from Property: Dear Guest, Thank you for staying at the Nh Collection Porta Nuova and sharing your feedback. Best regards. Nh Collection Porta Nuova Team
SEUNGTAN
Superior XL Double
Stayed in Nov 2021
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 23, 2021
Everything was fine just internet is horrifyingly slow so everyone has to know about this.
Guest User
Superior XL Double
Stayed in Sep 2022
Travel with friends
6 review
4.5/5
Great
Posted on Sep 17, 2022
Good hotel
Guest User
Superior XL Double
Stayed in Nov 2024
Family
12 review
4.2/5
Very Good
Posted on Nov 4, 2024
Stayed for 2 days. Not far from the train station and the cathedral, suitable for citywalk, and the surrounding area is quite safe. I originally booked a twin room when I checked in. I don't know why the front desk wanted to give me a king-size bed room and wanted to charge for a sofa bed. Later, they insisted that I booked a twin room before giving it to me.
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Response from Property: Dear Guest, Thank you for taking the time to leave your feedback following your recent stay at Nh Collection Porta Nuova. We are delighted to see that you enjoyed your stay and that we were able to provide you with everything you expected from a stay with us. We hope to welcome you again very soon. Kind Regards. Nh Collection Porta Nuova Team
Guest User
Superior XL Double
Stayed in Jul 2024
Travel with friends
8 review
4.8/5
Amazing
Posted on Aug 6, 2024
Facilities: The room is large, the window is slightly small, there is a small cloakroom, the bathroom is large, the shower head has a strong water pressure, and it is very comfortable. The hotel has shampoo, shower gel, conditioner, shower cap, slippers, which are very good. There is a refrigerator in the room. Hygiene: The hygiene is OK Environment: The environment around the hotel is very good, very clean and safe, with convenient transportation and convenient dining. Service: We stayed in this hotel twice during this trip. The first time we didn't prepare towels and slippers, but the second time we prepared them. The front desk was very enthusiastic.
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Response from Property: Dear guests, Thank you so much for your very positive comments following your stay at our property. We are very touched by your compliments and look forward to welcoming you back in the future. Sincerely. Nh Collection Porta Nuova Team
Guest User
Premium Double
Stayed in Jul 2024
Family
8 review
3.5/5
Posted on Jul 14, 2024
On the first day of bathing, I found that there was no shower gel, so I asked for it before continuing. Second, the water glasses and wine glasses were not replaced for three days.
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Response from Property: Dear Guest,thank you for your visit and thank you for sharing your feedback.We would like to apologize for the inconvenience that took place during your stay. We shared your feedback with our collaborators in order to improve the quality of delivered service. We will be more than happy to have you with us soon again so please do not hesitate to contact us directly for further assistance.With our best regardsNH Collection Porta Nuova Team
Guest User
Superior XL Double
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 30, 2024
The space is large, the environment is beautiful, and the breakfast is great! Upscale, good location, easy to go everywhere. 10 minutes away from the subway station, a good choice!
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Response from Property: Dear Gueast, Thank you very much for you positive feedback regarding your stay with us. We hope to welcome you again the future! Kind regards, Nh Collection Porta Nuova Team
gaoff
Superior XL Double
Stayed in Jul 2024
Family
24 review
4.5/5
Great
Posted on Aug 7, 2024
It's in Garibaldi, very convenient, and the surrounding environment is also good. I live here every time I come to Milan in the past two years.
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Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience following your recent stay at Nh Collection Porta Nuova. We really appreciate that you are considering us as your "hotel in Milan". It will be a pleasure to welcome you again very soon. Kind Regards, Nh Collection Porta Nuova Team
Kuailexiaogoudundun
Superior XL Double
Stayed in Oct 2024
Couples
9 review
4.5/5
Great
Posted on Oct 28, 2024
Breakfast is average, service attitude and environment are good
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Response from Property: Dear Guest, Thank you for staying at the Nh Collection Porta Nuova and sharing your feedback. Best regards. Nh Collection Porta Nuova Team
Yuanfangxingxing
Superior XL Double
Stayed in Mar 2024
Family
12 review
4.5/5
Great
Posted on Mar 31, 2024
The room is big! Clean! Good location! Breakfast is not recommended, there are not many items. Everything else is good!
Original TextTranslated by Google
Response from Property: Dear Guest, thank you for your feedback. We hope to welcome you again in the future. Kind regards, Nh Collection Porta Nuova Team
Guest User
Superior XL Double
Stayed in Sep 2023
Family
64 review
5.0/5
Outstanding
Posted on Dec 5, 2023
The room is relatively spacious and the windows can be opened for ventilation, which is very good
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to tell us about your experience following your recent stay at Nh Collection Porta Nuova. It will be a pleasure to welcome you again very soon. Kind Regards. Nh Collection Porta Nuova Team