Sokha Phnom Penh Residence

Sokha Phnom Penh Residence Reviews

Sokha Phnom Penh Residence

Street Keo Chenda, Sangkat Chroy Changvar, Phnom Penh, CambodiaView Hotel Details
Sokha Phnom Penh Residence
Sokha Phnom Penh ResidenceSokha Phnom Penh ResidenceSokha Phnom Penh Residence
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Sokha Phnom Penh Residence Guest Reviews

4.1/5
Very Good
22 review
Verified reviews
Location4.1
Amenities4.1
Service4.1
Cleanliness4.1
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All Reviews(22)
Positive reviews(20)
Reviews with photos/video(3)
Negative reviews(2)
Sok Alex
Bassac Suite
Stayed in May 2023
Couples
1 review
4.7/5
Amazing
Posted on May 26, 2023
Good location in the city Center of Phnom Penh, Facing Royal Palace, friendly staffs and great hospitality.
Senghak
Tonle Sap Suite
Stayed in Dec 2023
Couples
8 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Good for stay in Phnom Penh
SUTTIHDA
Mekong Suite
Stayed in Oct 2023
Business travelers
36 review
4.5/5
Great
Posted on Oct 25, 2023
Good service, convenient travel
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Guest User
Stayed in Mar 2024
Couples
0 review
1.0/5
Posted on Mar 18, 2024
Bad karma here in Phnom Pehn. 700 room hotel with 40 or 50 guests. Like a giant mauseleum. Our shower could do with a good scrub. Air conditioning is turned off in some hotel corridors and at times in lifts. Staff stand around looking at their phones. Very good rooftop bar with city and river views. Check your mini bar contents when you arrive, I was ripped off at checkout. Not happy about that. Poor reception staff.
Guest User
Stayed in Nov 2023
Solo travelers
0 review
5.0/5
Outstanding
Posted on Nov 2, 2023
I had an outstanding massage and coffee rub afterwards with Chan Sitha. I would highly recommend her . I told her what type of massage I needed and she gave me an excellent massage Came out feeling totally relaxed 😀 Also the Spa is beautiful and clean with a shower in the room as well . Thank you Chan Sitha !
Guest User
Stayed in Apr 2023
Other
0 review
5.0/5
Outstanding
Posted on Apr 23, 2023
There are friendly staff, a view of the Tonle Shop River, and a nice swimming pool. The night view is very nice. Above all, I loved the bed and bathtub of a very large size.It's a hotel that I really want to come again.
Response from Property: Dear Ryu M , Warmest greetings from Sokha Phnom Penh Hotel & Residence ! Thank you so much for your feedback, we are very pleased to hear that you enjoyed atmosphere at our hotel and we trust your experience in our hotel overall has been up to your expectation. We hope to have the pleasure to welcome you back soon. Best regards, Sokha Phnom Penh Hotel & Residence !
Tang Heng L
Stayed in Apr 2023
Friends
5.0/5
Outstanding
Posted on Apr 11, 2023
I’ve been coming to Sokha Phnom Penh Residence every year since they opened in 2015. The rooms are spacious, clean. The bath room is huge and includes a shower and a large tub with a view of where the Mekong river and the Tonle Sap river meet. The staff are extremely polite, courteous and eager to help. Especially the front desk manager Mr. Sambo who anticipated our needs and made our stay feel like home. Only two minor complaint, the breakfast can use more variety, and the automatic bidet seat needs to be repaired/replaced. I prefer to stand when I do my #1.
Response from Property: Dear Tang Heng L , Warmest greetings from Sokha Phnom Penh Hotel & Residence ! Thank you for your share of a most excellent feedback of your previous stay experience with us. Your kind comments will be shared with Mr.Sambo, whom I am certain will encourage him to continue to provide the best service for our guests. We are looking forward to welcoming you back again soon. Best Regards, Sokha Phnom Penh Hotel & Residence !
Guest User
Stayed in Sep 2023
Other
0 review
5.0/5
Outstanding
Posted on Sep 5, 2023
So thoughtful and so beautiful! This hotel was stunning and the staff were so helpful and lovely. They even found out that it was my birthday on the last day of my stay and made me a cake. Highly recommend.
kevin
Stayed in Jun 2023
Family
4.0/5
Very Good
Posted on Jun 20, 2023
The only thing I did not like about the Sokha hotel was that my wife’s younger sister came to swim with us and we were charged $20 to have a 12 year-old swim with us at the hotel. No one else was in the pool but us.
Guest User
Stayed in May 2023
Other
0 review
5.0/5
Outstanding
Posted on May 18, 2023
I had a wonderful experience the food and the rooms are great. Very friendly staff. Special mentioned to Sokhann for being courteous and helpful. she is always ready to assist. i will defintely stay in Sokha if i come to Cambodia
Guest User
Stayed in Apr 2023
Other
0 review
4.0/5
Very Good
Posted on Apr 23, 2023
Amazing hotel. Fantastic service by hotel staff, including the person at desk SamKhann who probably had a great smile but I could not see due to the mask. :-) Massive room and pool. Only downside is that it’s away from the city centre.
Response from Property: Dear Ali K , Warmest greetings from Sokha Phnom Penh Hotel & Residence ! Thank you for your share of a most excellent feedback of your previous stay experience with us. Your kind comments will be shared with Ms.SamKhann, whom I am certain will encourage him to continue to provide the best service for our guests. We are looking forward to welcoming you back again soon. Best Regards, Sokha Phnom Penh Hotel & Residence !
Guest User
Stayed in Apr 2023
Other
0 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Had great stay here at this nice resort with friendly staff! The staff was very helpful and friendly! Especially thanks to duty manager Mr. Hov Lyna, made me feel so welcomed. Everything was well organized and dining was great as well. Thank you.
Response from Property: Dear J8021NY , Warmest greetings from Sokha Phnom Penh Hotel & Residence ! Thank you for your share of a most excellent feedback of your previous stay experience with us. Your kind comments will be shared with Mr.Lyna, whom I am certain will encourage him to continue to provide the best service for our guests. We are looking forward to welcoming you back again soon. Best Regards, Sokha Phnom Penh Hotel & Residence !
Guest User
Stayed in Apr 2023
Other
0 review
5.0/5
Outstanding
Posted on Apr 2, 2023
got the premium room! very captivating view. the only minor issues were the bird poop on the windows and the lights being oddly difficult to use and navigate. staff are very friendly and accommodating.
Guest User
Stayed in Mar 2023
Other
0 review
5.0/5
Outstanding
Posted on Mar 6, 2023
One of the best hotel in Phnom Penh, wonderful review view will great food. Staffs are so nice and always helping 24 hours. Will come back here again. Especially Somkhan she always there at lobby to help us for everything. Impressive 😊
Guest User
Stayed in Mar 2023
Other
0 review
5.0/5
Outstanding
Posted on Mar 5, 2023
very beautiful and big hotel. I had a very pleasant stay at this hotel. Their staff very good smile service, Ms. Ok Sreyneang, and another Ms. Sreyneang and Lida are very nice, helpful. Hotel room clean, breakfast is nice, especially the swimming pool is very big and fantastic.