Monsoon Bassac Hotel Reviews

Response from Property: Thank you for sharing your experience! We're thrilled to hear that you enjoyed the spacious room with its outdoor balcony, perfect for a relaxing dinner with a view of bustling Phnom Penh streets. It's wonderful to know that you appreciated the large bathtub, especially with its unique granite-like appearance and safe, non-slippery bottom. We're also pleased that the air-conditioning placement added to your comfort. Your feedback is valuable to us, and we're glad we could contribute to your positive experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable visit!

Response from Property: Thank you for sharing your feedback! We're thrilled to hear that you enjoyed the unique design of our rooms and that our staff provided kind and helpful service. We're glad to know that you found our rates to be affordable and appreciated our convenient location near the city center.We apologize for the inconvenience regarding the parking situation. We understand that parking availability is important to our guests, and we'll explore options to improve this aspect of our service in the future.If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your valuable input and hope to welcome you back again soon!

Response from Property: We apologize for the discrepancies you encountered during your stay. Your feedback is invaluable, and we'll address these issues immediately. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.

Response from Property: Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the lovely rustic setting and traditional Cambodian ambiance surrounding our hotel. It's fantastic that you found the rooms comfortable and enjoyed the excellent breakfast. We're thrilled that you had a chance to experience and appreciate our beautiful rooftop pool as well. Your satisfaction is our priority, and we're grateful for your kind words. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to reach out. We look forward to hosting you again in the future!

Response from Property: Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us. It's great to know that you found the room clean, appreciated the good location surrounded by local food stalls, and enjoyed our clean and nice swimming pool. We look forward to welcoming you back when you travel to Phnom Penh again!If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We strive to provide excellent service and a memorable experience for all our guests.

Response from Property: Thank you for your positive feedback! We're delighted to hear that you enjoyed our hotel's great location near the Independence Monument, as well as the good service from our staff and the quality of our rooms. We appreciate your recommendation and look forward to welcoming you back again in the future!

Response from Property: Thank you for your feedback! We're glad to hear that you found our hotel to be good value for money and appreciated its proximity to Bassac Street. It's great that you enjoyed our friendly service and noted the basic amenities including the pool on the top floor. We're also pleased that our location near bars, restaurants, and tourist sites met your expectations. If there's anything more we can do to enhance your experience or if you have any further feedback, please let us know. We look forward to welcoming you back again soon!

Response from Property: Thank you for bringing this to our attention. We apologize for any inconvenience caused by the lack of daily room service. We will review our policies and procedures to see how we can better accommodate our guests' needs in the future. If there's anything else we can do to enhance your stay, please don't hesitate to reach out. Your satisfaction is important to us.

Response from Property: Thank you for your feedback. We're glad to hear that you found our hotel suitable for budget travelers and appreciated the lovely balcony and unique bathtub feature. We apologize for any oversight in cleanliness regarding the balcony and the bathtub. Your comments are valuable to us, and we will address these issues promptly to ensure a better experience for our guests in the future.If there's anything else we can do to improve your experience or if you have any further feedback, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.

Response from Property: Thank you so much for your glowing recommendation! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure that every guest has a memorable experience, and it's incredibly rewarding to know that we succeeded with you. We hope to welcome you back again soon for another wonderful stay!