Hotels Near Flower Street Urban Gardens in Phoenix

Hotel facilities are not bad, the air conditioning sound is too loud. Breakfast is also OK, the traffic is more convenient, there is a light rail at the door, and there is also a shuttle bus to the airport every half hour, you can consider the flight.

We stayed here the last night of our trip due to its proximity to the airport and ability to house over 4 people in a room (up to 6). The hotel itself is fine, very average. The pool does not have sunlight in the afternoon which is a minus, as that means it's relatively cold in the Winter, even though it is somewhat heated. The rooms are large and have a full kitchen which is a nice. I took a couple stars off for cleanliness by housekeeping, as they left a wet towel in our room from the previous guests, and the blanket for our kids had stains all over it (gross, even our little kids complained). All in all it was convenient for the night before a flight out, but we would look to stay elsewhere next time.

Update: Pretty sure I got a sinus infection from my room. (See review and photos) Not the worst Hotel I've ever stayed in, but the worst Hilton experience so far. The only redeeming feature of this hotel is it's proximity. 1. Proximity to the job site I worked out of 2. Proximity to the Airport 3. Proximity away from crime When I arrived, the atrium was nice and the pool area is actually really nice. When I opened the door to the room, the musty smell hit almost immediately. Thankfully because it's PHX, I was able to open the window and run the fan to get some fresh air into the room. Only after 3 afternoons of doing this same practice did it finally start smelling less musty by Wednesday night. I inspected the HVAC intake and noticed that the filters appeared to have an installed date. I think it says 1-26-2022 (or 1-24-2022) either way I'm no HVAC expert, but I believe even the best filters need to be changed more than that... only 1 out of the 4 toiletries had anything in it or the only one actually working. (see photos) Since I work all day, I didn't feel like making it a big thing at the front desk. Should I have? I guess I could have, but for Hilton Honors users, we have a handy app that lets you use your phone as a key among other features. one of them is to communicate with the hotel. I decided to try it out and sent a message on Tuesday. No response. On my last evening, I sent one other message. (see photos) I'm a fairly forgiving guy, but considering this is one of the only supposed ”4-star” hotels in the vicinity, I was hoping for a little more. They don't service the room but once every 5 days (unless you ask for it, but again; Why have a communication feature if you don't monitor it?) if I come back to Phoenix, This will NOT be my first choice. I'm going to say right now, I'll probably look in nearby Tempe or some other suburb and risk the 20-30min. commute than stay here again.

Hotel stay was good has a issue but was solved in a timely care manner. Would stay here again for the price room was clean breakfast was good nice clean eating area. Hotel staff was very nice and mindful of my issue and was fixed quickly

When I arrived the person at the front desk could not initially find my reservation even though I had checked in with the app. She stated that I was not in the system and that they were fully booked. I proceeded to show her my confirmation number and email, I also showed her my online banking where I had the charge pending on my account. She said well you are not in the system and looked at the other receptionist and said I'm going on break. The other lady made a call and was given instructions on how to pull it up and it was then resolved after waiting 20 mins. I went to my room which was dated but clean. The room was fairly cold and I wanted to take a shower I turned on the heat to alleviate the chill and the unit started to smoke and the smoke detector sounded. Afraid it would start a fire I turned the unit off and called the front desk because the smell of smoke was filling the room. The front desk said they would send the maintenance person shortly. The maintenance guy came and checked to make sure there was no fire but advised that I should not use the heat until they were able to have it checked in the morning, and since the hotel was fully booked there was nothing he could do at the time. I was disappointed, I had only gotten the room because my flight came in late and I was too tired to safely drive home, I slept in a smoky cold dingy room all night and despite my documented experience I did not receive one courtesy call or email apology not one opportunity to turn this experience around was ever made. SMH I will stay with Hilton from here on out.

My husband and I stopped by on 02/19/2022 to have some drinks and try the food at From The Rooftop. Unfortunately, we did not stick around to try the food because the bartender wearing his black sunglasses, who would not crack a smile or acted like he was too inconvenienced to acknowledge you as a customer was very rude. My husband stood in line for 30 mins before he got a drink. He and 2 people in front of him stood waiting as the bartender decided he would serve the party of about 10 people first, who had just walked in and decided to bypass the line that had already formed. Keep in mind it was only 1 PM and the place was not busy prior to the party of 10 arriving. We really wanted to come back and stay at the Cambria, but I don't see that happening now. We love to visit locally and give recommendations to family and friends be it word of mouth or social media, however the service we received has really made it difficult for us to give any positive feedback which is very unfortunate.

I'll admit that I was a little nervous with the number of events and activities in and around the hotel, but I had a very pleasant and peaceful experience. Spacious room and great stay over 4 nights. I'll look here first if I return to Phoenix.

“Continental breakfast” was meh