kuma wu
September 28, 2024
Because I read the reviews that the boss is from Northeast China, and we are all Chinese, so I thought it would be easier to communicate. But it rained and water leaked in from the windows. We booked three rooms, and all of them leaked. There was no way to deal with it, and there was no room change. Only the waiter came with a towel to wipe the water.
I asked the boss to deal with it and refund the money for the remaining two nights. The boss said very firmly that there was no way to refund, and the rain was not their fault, which meant that it was mainly our bad luck to stay in such a hotel.
Later, we booked the New Plaza Hotel to stay. Everyone still spends money to stay in a chain hotel, at least the service is guaranteed.
Original TextTranslation provided by Google