176 ถนนราษฎร์อุทิศ, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
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1 night
Neptuna Hotel by Maduzi Guest Reviews
3.5/5
49 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities3.4
Service3.2
Cleanliness3.2
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All reviews(49)
Positive reviews(36)
Reviews with photos/video(9)
Friendly host(8)
Awesome stay(7)
Great location(6)
Amenities lacking(5)
Negative reviews(13)
mitchie will travel
Standard Room
Stayed in Aug 2024
Solo travelers
38 review
4.2/5
Very Good
Posted on Aug 13, 2024
In the center of Patong. Easy to get access. Everything is walking distance...
Big toilet...
Big room
Room 216. No view....
Deposit 1k bath
No safebox. Need to keep at reception
Anonymous User
Standard Room
Stayed in May 2024
Solo travelers
3 review
3.2/5
Posted on May 7, 2024
- The rooms are wider, wider than that is the balcony.
- WIFI is the best.
- Facilities in the room, complete, except for not the iron to borrow.
- Not far from the mall and Walking Street.
- The room is very quiet. 👍
- The distance to the room is quite far.
- The bathroom smells from the pipe.
- Some receptionists can smile and welcome more. Some staff stand to lick the ice cream and don't care while the customers stand.
- The back door to the balcony has a vulnerability, causing the air to cool slowly.
- The room is quiet, but I requested for a beautiful view but get the view of the building.
- The swimming pool service to be noisy from Arabic peoples and do bad behavior, No one control it.
- In the room there is still a soap of the old customers and there are some things that emerge from the wall.
- A lot of air in the bathroom is dusty.
- The bottom of the pool has a decay, causing me to be injured when going into the pool.
6/10
Dr. Mac
Superior Room
Stayed in Aug 2024
Solo travelers
9 review
1.7/5
Posted on Aug 19, 2024
this was the worst hotel experience i have had in years...poor conditions...photos of hotel do not tell the real story...the staff was over the top rude and i highly recommend all potential customers to look across the street to the Days Inn...far better
Ismail1214
Standard Room
Stayed in Oct 2024
Travel with friends
3 review
3.2/5
Posted on Oct 14, 2024
Standard room doesn’t have a window, only deluxe and family room have windows.
Darren
Standard Room
Stayed in Jul 2024
Solo travelers
1 review
3.0/5
Posted on Jul 11, 2024
The day shift staff are amazing but because of the night shift girl I will never again come this establishment and I am a repeat customer 4 years the slim girl with long hair is rude and arrogant I would rather sleep on the beach then have to deal with her again I am glad that I am leaving today, BECAUSE OF HER I WOULD NOT BOTHER SHE SHOULD NOT WORK IN HOSPITALITY AT ALL !!!!!
HelenLen
Deluxe Double or Twin Room
Stayed in Jan 2023
Solo travelers
10 review
4.2/5
Very Good
Posted on Jan 17, 2023
The second night was much better than the first one in the room with no balcony. This time I got a balcony, but it faces the road and the noise from Bangla rd. the noise is not that bad, so I had a good rest. The breakfast was very good again. The buffet with eggs, bacon, sausages, bread, fruit. It’s only 150 b. The shower is good, the bed is soft and clean. I like staying there.
Guest User
Standard Room
Stayed in May 2024
Booked for others
1 review
1.5/5
Posted on May 31, 2024
.cleaning not good service not
Johny
Deluxe Double Room
Stayed in Feb 2023
Couples
125 review
3.5/5
Posted on Feb 27, 2023
stayed a few nights at this hotel. room was so clean, still worth it
Guest User
Standard Room
Stayed in Oct 2023
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 18, 2023
Great location and value for money as a returning customer.
Wilven
Standard Room
Stayed in Nov 2022
Travel with friends
8 review
2.7/5
Posted on Feb 4, 2023
This is good for those who just need a place to rest at night. It was a fine hotel but just dont expect so much.
Guest User
Standard Room
Stayed in Nov 2023
Travel with friends
2 review
4.7/5
Amazing
Posted on Nov 24, 2023
Best location for food , beach and entertainment
Syd Darl Hamd
Superior Room
Stayed in Mar 2023
Couples
6 review
4.5/5
Great
Posted on Mar 19, 2023
The hotel have a nice moderate size room and located nearby Bangla Road in Patong Beach area. The price is very reasonable for such condition and i would recommend to stay there whenever visit Patong Beach
Shih wei
Standard Room
Stayed in Jun 2023
Business travelers
43 review
3.0/5
Posted on Jun 15, 2023
The service is good
But the all thing are bad
Maybe I don’t live agin
Response from Property: Dear Shih Wei,Thank you for sharing your feedback with us. We appreciate your kind words about our service. However, we are sorry to hear that you feel everything else is not up to your expectations.If there is anything specific that you would like to discuss or if there are any issues that we can assist you with, please let us know. We are here to help and we want to ensure that your experience with us is as positive as possible.Best regards,Hotel Manager
VRYONIDES GEORGIOS
Family Pool View
Stayed in Feb 2023
Travel with friends
7 review
3.5/5
Posted on Feb 19, 2023
Hotel needs immediate refurbishment. . Reception staff very helpful. Has nice food at the canteen in front.
Luke Truss
Deluxe Double Room
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 13, 2023
Great spot, good breakfast, friendly helpful staff. Will definitely consider this hotel again.