Up2You Hotel

Up2You Hotel Reviews

Up2You Hotel

5 33-34 Hatpatong Rd, Pa Tong, Kathu District, Kathu, Phuket Province, 83150, ThailandView Hotel Details
Up2You Hotel
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Up2You Hotel Guest Reviews

4.1/5
Very Good
250 review
Verified reviews
Location4.3
Amenities4.0
Service4.1
Cleanliness4.0
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All reviews(250)
Positive reviews(223)
Reviews with photos/video(92)
Close to beach(44)
Loved the beach(38)
Too noisy(32)
Great value for money(31)
Tasty food(16)
Convenient for shopping(13)
Friendly front desk staff(9)
Easy to get around(6)
Negative reviews(27)
JohnMarkR
Superior Kingbed Room
Stayed in Apr 2024
Solo travelers
26 review
3.7/5
Posted on May 5, 2024
Location of the Hotel is perfect. Few minutes walk to 7/11, the Beach, Bars, Restaurants, Moto Rental you name it. Everything is there. This comes with it being a bit noisy at night though, which if you choose this place you're probably gonna be out partying yourself so it shouldn't matter. The Staff is very friendly and helpful, good English and Chinese spoken. There's also a cat cafe on the ground floor if you're into that. The bathroom curtain was pretty filthy and needed some repairs but other than that the room was fine, clean and comfy bed, nice little balcony. I'd stay here again if I wanted some crazy nights in Patong. If you're a family with kids though then avoid Patong in General, it's just the classic crazy Thai Nightlife with all the shenanigans you can imagine.
Response from Property: Thank you for your support and encouragement. We will keep working hard to do better and look forward to seeing you again!
Family Room
Stayed in Aug 2024
Family
5 review
3.0/5
Posted on Aug 23, 2024
Its about the location they have is out standing but the in the name of amenities they fail and the house keeping service in night time carrying luggage the bad manner and rude behave and hiding from the counter so that they dont do any hospitality being nice in check in time is not all they should do only they must put some some effort in services luggage carrying and amenities like iron and stuff
Danny Boy
Superior Kingbed Room
Stayed in Jun 2024
Solo travelers
1 review
1.7/5
Posted on Jun 12, 2024
No Lift, had to walk up 5 floors by steep stairs.. no tv, rain shower no pressure.. side tables were dusty.. immediately checked out after seeing the room..
Barry Yeo
Family Room
Stayed in Jun 2024
Family
3 review
2.7/5
Posted on Jun 17, 2024
No TV. Light bulk two does not function. And breakfast only two white bread and one fried egg.
Hassnain
Superior Twinbed Room
Stayed in Oct 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 21, 2023
I'm 😊 Very good Hotel Location in the main bazar of phuket..very clean room nice room good service breakfast was good..nice people
6/10
Response from Property: Thank you for your support and encouragement, we will continue to work hard and strive to do better, and we look forward to your visit again!
Danny Jay
Deluxe Kingbed Room
Stayed in Dec 2023
Family
27 review
4.0/5
Very Good
Posted on Dec 27, 2023
Good location in Patong beach. Nice breakfast & friendly staff.
Response from Property: Hello! By chance, we met you. By chance, you chose us. There are so many choices in life. Every choice you make is a kind of fate. Thank you for the fate that allows us to get to know you. Your thoughtfulness, your Your care will surely gain a lifetime of warmth. Looking forward to seeing you again!
Guest User
Deluxe Kingbed Room
Stayed in Apr 2024
Couples
3 review
2.0/5
Posted on Apr 19, 2024
lots of ant in the room the room's photo on the website shown king size bed but actually just two mattresses combined together feel like scam no lift in the hotel and our room at the 5th floor so u will need to carry ur luggage and climb the staircase very troublesome
Response from Property: Hello! Thank you for your recognition of our hotel in all aspects! But we know that there is still a certain gap from your full five-point standard, we will continue to work hard! I wish you: happy every day!
puhnie
Deluxe Kingbed Room
Stayed in Oct 2023
Couples
2 review
3.5/5
Posted on Nov 1, 2023
The hotel is nice because of its location, very convenient and very cheap i would definitely stay again.
Response from Property: Thank you for your support and encouragement, we will continue to work hard and strive to do better, and we look forward to your visit again!
Guest User
Superior Twinbed Room
Stayed in Sep 2023
Travel with friends
2 review
1.7/5
Posted on Oct 2, 2023
If you're a solo traveller and even more so a lady, DO NOT stay here. The room is not like how it's advertised. Towels are dirty, toilet seat is also dirty, room is smelly, and the stairs are dark and dodgy. Our room was so close and directly beside another hotel that we saw a man with a bathrobe sitting at his balcony looking directly into our room while smoking. We felt so unsafe and asked for a cancellation and refund 10min after we checked in. Unfortunately the owner was very unapologetic about the matter and refused. Only giving 2/5 for service because the receptionist tried her best within her control to make us stay, but otherwise it would have been a 0. I'll NEVER recommend this place to anyone.
6/8
Response from Property: We regret that we did not bring you a good experience during your holiday. We will work hard to improve, but some natural conditions cannot be changed. With mutual understanding, the sky is brighter!
Dexter kung
Superior Twinbed Room
Stayed in Sep 2023
Travel with friends
9 review
1.7/5
Posted on Oct 1, 2023
the hotel rating are not up to the expectations and the cleanliness are very disappointing us . we have change to another hotel due to we cannot accept the cleanliness and the smell in the room .
Response from Property: Hello! Thank you very much for your stay and sharing. We are sorry for the inconvenience caused to you. We hope that you will have the opportunity to try our different styles of rooms, which will definitely give you a different stay experience! We look forward to your visit again and wish you a happy life!
MsDee
Deluxe Kingbed Room
Stayed in Feb 2024
Family
1 review
4.7/5
Amazing
Posted on Mar 4, 2024
Worth its money. It’s not a 5 star hotel, but cosy, well located and with friendly staff. Breakfast is simple, Thai style but good. We enjoyed it overall. Cat cafe is a nice place as well.
Amaraa
Superior Twinbed Room
Stayed in Feb 2024
Family
18 review
4.0/5
Very Good
Posted on Feb 10, 2024
It is located 5 min walk to the beach. It is on the busy street. So it is noisy at night with bar music on the street. Hotel windows are not sound proof. You need ear plugs if you are light sleeper.
Jeeeennny
Family Room
Stayed in Jul 2023
Travel with friends
1 review
4.5/5
Great
Posted on Aug 14, 2023
The hotel staffs are kind and very helpful, they help us book a cab going to the airport and help us with our luggage, the price is reasonable! Will surely be back in this hotel!
Response from Property: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really touched and we will continue to work hard Always ready for your return anytime.
Anonymous User
Deluxe Kingbed Room
Stayed in Dec 2023
Family
4 review
3.5/5
Posted on Jan 5, 2024
location is good, rooms are clean. short and inconvenient breakfast time from 8.30 to 10, the food is monotonous and not tasty. Internet is of low quality. The staff doesn't speak English well.
Response from Property: Hello! Thank you for your recognition of all aspects of our hotel! But we know there is still a certain gap between the full five-point standard in your mind, and we will continue to work hard! Wish you: Happy every day!
Guest User
Superior Kingbed Room
Stayed in May 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on May 30, 2024
Nice hotel and great location and close to the beach 🏝️