Hotels in Surin Beach, Phuket

This resort is incredible, the pool and outside area is gorgeous, such lovely views to look at and be in. We happened to visit as they were entering low/monsoon season so it rained a fair bit. The roofing over the seating area in the garden could do with being replaced as it leaked quite a lot which meant we couldn't sit out there as it was wet almost all of the time. The hotel was quiet, arcade room shut too however Charlotte and Jamie helped resolve this by sorting excursions, electric scooters, water hand held jet ski's and just their general selves being so friendly and chatty with us. My autistic child formed a really good bond with Charlotte, she was great with him giving him plenty of attention and time, he constantly seeked her out and asked after her. Nothing was too much hassle from helping us with locations near by to visit, helping us with transport and even offering us her mozzie cream when we were eaten alive (do by deet spray and use it 😂). We were a little disappointed that the shake shack doesn't offer milkshakes , bubble tea as stated, just ice cream. The food is expensive in the bar and grill, two smoothies and two kids meals cist me near to £20 but there are loads of places to eat nearby and half this cost for more.

I have very mixed feelings about this hotel. I had a suite with sea view and private pool. On the positive side it has an incredible beautiful view of the sea and the bay…. Without doubt the most stunning one I ever had in a Phuket hotel. The bed and pillows are excellent. The room has a nice large (30sqm) terrace with access to a private infinity pool for 8 rooms. Reception personnel are very friendly and efficient, and speak good English. All this sounds perfect but there are some points to improve: I arrived at 8:30pm from the airport and there is no restaurant in the hotel. I put my money and valuables in the safe and went down to reception to ask ‘where I could go eat something’. When I go back to my room to my to get my money and passport, but the safe was blocked… Totally dead. The maintenance man who could open the safe only could come on the day after at 10am. So I slept with hunger. The morning after, fortunately the maintenance man opened the safe within a few minutes (batteries were dead) The maintenance man also repaired the sink because it was impossible to ‘lock it’ and keep the water in the sink to do a handwash. The bathroom is extremely narrow (1 meter?) and worn out. Little water pressure and showerhead needs urgently to be descaled. The watertap-selector in the shower is totally worn out, so it’s almost impossible to select between shower or plain waterjet. Also the attachment to the wall where you normally put the showerhead in, was broken so you can only shower by keeping the showerhead in your hand. Also little water pressure when flushing the toilet. Often need to use the handshower next to the toilet to ‘empty’ the toilet. There is a large desk but without any electricity plug on or under or next to it. Also a lot of little bugs (2mm?) crawling over the desk. I counted about 120. Most of the guests in the hotel were russians. Not everybody likes that anymore. There is no more safety lock on the door. (you saw there has been one) There is no blocnote and pen. I ask the housekeeping lady at 11:30am to clean the room, oh yes sir, she says, she opens the door wide and disappears. Only at 1:30pm she returns to clean the room …. Breakfast is below standard. Very limited choice, only pre-baked sunny side up eggs, which are cold and still with a lot of raw egg-white on them. Small breakfast room with no windows. Conclusion : if you only go for the view , this is a perfect hotel.

We had a very pleasant stay at this hotel recently. Booked 2 Grand Surin Suite for our family which is very tastefully furnished and decorated. But the real gem of this lovely resort is the staff. All the staff that we met were really friendly, always smiling and helpful. Special mention to Ms Apple and Ms Gai at the restaurant, thank you very much. The location is in a very quiet area which we prefer to be rather than the loud and busy Patong. All in all, we would definitely choose this hotel again when we are back in Phuket.

UPD: We Created a detailed YouTube review of the resort, demonstrating all facilities of the resort. Just Type in YouTube Search: ”Mida Grande Resort Phuket | Honest Review | Surin Beach” ______________________________________________________ Now, shortly about the place: the resort was built just before covid and it's cool, everything is so new. Also, there are plenty of facilities, gyms, a library, 6 swimming pools, a kids' room with a nanny, lounge bars, saunas, etc. BUT! The management of the hotel is not good (yet). The check-in time is constantly delayed (the official check-in is at 2 pm, but we were told to wait at least till 4 pm!). Rooms not cleaned properly. No forks/plates in the rooms with the kitchen....you have to go to reception and ask for them.

We had an incredible stay at Amanpuri. We made sure to stay at the end of the season before the annual closure of the hotel. Communication pre and during our stay was flawless and the staff really made sure everything was prepared for our arrival. We had a beautiful Partial Sea View Pavilion which was in reality fully facing the sea and beautifully appointed. The Pavilions are in perfect condition and feel simple but luxurious just as you are expecting from an Aman hotel. People that find the rooms outdated and simple, clearly do not understand why one stays at Amanpuri. The room offers all modern amenities should you need them, but I honestly cannot remember when I last turned on the TV on a holiday stay. The entire property constantly kept in perfect condition. You mostly have the beach or pool or gym to yourself. The only time you really see all other guests is during meal times. All food and drinks was excellent, housekeeping was excellent, beach service was mostly perfect. We had one day where the service at the beach felt a bit lacklustre but it is forgivable. Every moment you spend at Amanpuri you have to remind yourself that this place really exists and you are really there. It is that beautiful. If there wouldn’t be that many Aman hotels to explore we would come back again and again and again.

This was our first visit to Thailand and we went during the Easter holidays. The hotel is 100 yds from Surin Beach, which is stunning. The whole look of the hotel is very 'Thai / Buddhist'. It looks amazing. Not a huge hotel, but fantastic large clean rooms and 2 great pools. We had a pool access suite. No issues at all with direct entery into to the pool. Very handy to cool off. Big bedroom with a very big separate lounge where our 12 year old slept. Enormous bathroom. We popped into a few other local hotels and noticed that they were all busy but the amtmosphere is quiet and laid back (even though there were a lot of kids). Pool bar was great for lunch and drinks but only operated 12 -6. The main restaurant is the Oriental Spoon. Great breakfast and it was open for dinner (I have seen some reviews where it has not been open for dinner - which is very odd for a 5* hotel). Staff were wonderful and you're greeted with a welcome cocktail and a garland of flowers. We were Bed and Breakfast and we found the prices of food and drink to be a bit cheaper then the UK. e.g. A beer is around £3 Surin beach just across the road and is stunning, but as with most beaches in Thailand they're public beaches and they don't allow sundbeds or bars etc. Instead a little 'village' has sprung up at the back of the beach with sunbeds and 20+ pop up restauarnts and shops. To be honest, its a little bit grotty. We had lots of walks along this beach but didn't really stay on it. The hotel runs shuttle buses to its sister hotel the Monte Azure and 2 beach clubs in Bang Tao. Its about a 10 miunte drive to the beach clubs and they are great. I'll do a sepaate review of Catch Beach club and the Lazy coconut. I do have a couple of negative points but I thinks its more Phuket as we noticed these issues in several hotels. 1. Aircon. Rooms are no problem, but reception and the restauarnt have no walls so you're technically outside (even if you don't realise it). Therefore no AC. This was the same in every hotel we visisted not just the Twinpalms. In April it was around 32 degrees and very humid. Not unbearable but def. not comfortable. This might be a reason for for my second issue. 2. Very quiet in the evenings. The restarants shut at 9.30pm and there isn't a bar. We sometimes like to have a few beers at the end of the night but this wasn't an option. We don't stay out late but nothing to do after 9.30 felt a little stange. Again this was in every hotel we visisted. Just very low key! All in all it still a 5 star review and we would def. go back now we know what to expect.

My wife and I have had the pleasure of visiting some of the best resorts in the world. But we have never had a better experience than our four days at the Surin! The location is everything as they say, situated on a private beach cove with white sand and turquoise blue water. The surf is consistent and on both ends of the cove are rocky outcroppings that create even more interest and vivid display of surf. The resort faces west and the sunsets are perfect. The resort amenities, rooms, service, food and drinks are all top-notch. Just can’t say enough about this property. It is not cheap, but as they say, you certainly get what you pay for here!

Well set-up suite (lounge, kitchen, bedroom, bathroom and balcony) in a huge complex, but offering a lot of privacy. Two wonderful, huge swimming pools. Easy car parking, but a short walk to Surin Beach and/or to restaurants etc. We found wonderful places to eat (Bellinee's for breakfast; Tom Zab restaurant for fish; etc.). Surin is a good base to explore Phuket (although traffic was sometimes a problem). Room cleaning available, but few other staff in evidence.

We picked these apartments because we have been away for a few weeks and wanted the flexibility that an apartment gives you over a hotel. We were two couples and picked a three bedroom apartment so that we had at least two bathrooms, we got an apartment on the top floor which had a lovey big balcony and an upstairs roof terrace that was huge, with great views and table and chairs, etc, we had breakfast up there every morning, it was great. There's a really nice swimming pool too. There was the odd thing that was a bit tired, like the handle on one of the bi-fold doors was missing a screw so was hanging off, but generally this property is of an excellent standard.

The room is big and the bedroom is separated from the living area. The hotel is located on a hill but getting to your rooms is easier as there are internal shuttle service that will take you from the main reception area to the designated block. And conversely, if you want to get to the restaurant for breakfast, you can call the reception and they will sent a vehicle to your block to take you down. There is also a scheduled shuttle service that will take you to Patong, namely the beach and Jungceylon mall. You could walk to the beach and the mall though and it would take you about 20-25mins.