Plano Hotels with Airport pickup service

It has microwave and refrigerator, so it is so good. But air conditioner is noisy. Breakfast is not good and not bad.

I reserved a suite for my mom and me to stay in for 1 night as she was having surgery next door at the heart hospital. I was checked in a timely manner and my room looked like the pictures on the website. It was fairly clean except for all the dog hair on the floor and food crumbs left over from previous guests in multiple places on the carpet! It was clear they skipped the vacuming! I slept on the pull out sofa and I checked upon arrival for sheets and blankets. I didn't see a blanket and called to the front desk the man working there was very irritated that I asked for a blanket. he said I could come get one. So with my room being the farthest from lobby, I made my way down there. No blankets!! I was told and no offer to get me one. When I did verify and asked are u sure? He said he'd go tear up a bed for me and bring it to me! That is when i notified him of the pet hair and food. he was not happy that i asked for housekeeping to come and vacuum! So beware he's a little crabby!! I used the fitness room which needs help! Very minimal! The breakfast was served in the mornig but n o details at chek in when it was hours etc! It was okay . typical hotel breakfast nothing to brag about! All in all it fit our needs for a overnight stay!

The room is large and much better than San Francisco. There are not many types of breakfast, but it is not bad. The hotel also has a coin-operated washing machine, which is very convenient. Take a 15-minute walk to the supermarket next door. Originally thought that no car traffic is not too convenient, but the hotel actually has a free shuttle bus! In the week before the appointment with the front desk, you can send it for free, it is awesome! This operation is very warm!

The gentleman that was working the front desk the Saturday morning during our stay was extremely accommodating and friendly! I wish I would’ve gotten his name. 1 of the female staff (7a-3p shift when we checked in on Friday) was very friendly when I was speaking with her.. the gentleman that I’m guessing is an AGM type that was “checking” cleaned rooms before check-in on Friday never once acknowledged us even when standing in front of us... and the female 2nd shift employee was a typical 2nd shift employee. Busy with everything going on, but nice enough. The room was well enough clean, except the carpet needed to be vacuumed. It would’ve been good if the syringe with other trash in the parking lot would have been picked up at some point during our 3 day stay. But for the rate, guess beggars shouldn’t be choosers.

Everything was great at Quality Inn in Plano-Dallas. The staff were nice and helpful. The room was clean, the decor was dated, but the room and breakfast buffet area was all clean. The breakfast buffet included fresh fruit, make-your-own waffles, cereals, oatmeal, juices, sliced bread, and jellies. Plus, the hotel is located next to several lunch and dinner restaurants.

We love staying here it's right in the middle of town there's everything around it very busy area.

When checking in, was told about all the things that didn't work or wasn't open. Using key cards at doors didn't work. Didn't hear that and was locked out for 20 minutes until someone let me in. Pool and laundry room was closed. Was told we could use a pool 10 miles away at another hotel. No face towels were available, had to use hand towels until some were available the next day. Some of the hand towels were so worn you could see through the worn areas. Extra pillows didn't have pillow cases, just dust covers. Called the hotel personally to request connecting rooms. When checking in, was told rooms were together but found out they were across from each other. When inquiring why we could not get connecting rooms, was told hotel didn't have double rooms that connected. No one told me that when I called the first time with the request. Had two rooms and the 2nd room toilet wouldn't stop running so family members were moved to another room, but on another floor. Stayed for 4 nights, all key cards had to be rekeyed 1 to 2 times every day because they just quit working. Toilet is a small low toilet, like a daycare child sized toilet. TV only had around 10 channels and those were the major network channels and news channels. Although the rest of the channels showed up in the channel lineup, they didn't play. Remote was slow to react to pushing buttons. If you pushed the up/down button more than 6 times, it hesitated and you had to wait until it caught up. Air conditioner was loud in one room that it drowned out the tv. One room had stains on sheets and family member had to change out the sheets on their own. Granted, we had a very late check in, but the sheets shouldn't have had stains on them. Slow working elevator. Out of all of this, had no complaints against the hotel staff. They were friendly and apologetic.

For self-driving travel, it is located on the edge of the highway, and the high-speed noise is quite loud at night, so the transportation is convenient, but it is not suitable for guests who have high requirements for quiet sleep at night.

Stayed at this hotel for three days for a family get together, stayed in a 2 bedroom, 2 bath suite. They set-up was perfect for our party of four (two couples). We enjoyed having a shared living room area for socializing and conversation. All of the furniture was comfortable and clean. Everything in the room was in good was in good working order, very comfortable bed and linens, responsive A/C system. Room was cleaned each day (a rare thing in hotels today). Common areas were well maintained and comfortable. Breakfast was nice and well-stocked each morning. Hallways were well maintained, featuring photos of Texas-born celebrities (had fun trying to identify them all.). Staff was always helpful and polite when called upon for any matters. Location was convenient for all of the things we needed to do, a bit further from Downtown Dallas, which you would need a car to travel to downtown Dallas. Used outdoor pool twice, nice and refreshing, and well-maintained, along with the outdoor seating and recreation areas. I wouldn’t hesitate to stay here again when in the area; I enjoyed staying here.

Although close to the highway, it is quiet. The swimming pool on the first floor is not bad. There is a treadmill. Breakfast is not bad. It would be better if bottled water is provided in the room. Note that most hotels do not have slippers to bring their own.