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Homewood Suites by Hilton North Dallas - Plano
4.1/585 Reviews
Our experience was very positive at this property. Staff was very friendly and helpful when needed (only for additional towels) The breakfast bar was clean and well supplied, the attendants were there to keep everything replenished when needed. Our room was clean and comfortable. My only complaint (and it's not the hotel's fault) pet owners need to be responsible and pick up waste from their pet. There were multiple piles of poop on the grass right outside the side doors. If you're going to travel with pets CLEAN UP AFTER THEM!!
La Quinta Inn & Suites by Wyndham Dallas Plano West
4.3/5105 Reviews
I reserved a suite for my mom and me to stay in for 1 night as she was having surgery next door at the heart hospital. I was checked in a timely manner and my room looked like the pictures on the website. It was fairly clean except for all the dog hair on the floor and food crumbs left over from previous guests in multiple places on the carpet! It was clear they skipped the vacuming! I slept on the pull out sofa and I checked upon arrival for sheets and blankets. I didn't see a blanket and called to the front desk the man working there was very irritated that I asked for a blanket. he said I could come get one. So with my room being the farthest from lobby, I made my way down there. No blankets!! I was told and no offer to get me one. When I did verify and asked are u sure? He said he'd go tear up a bed for me and bring it to me! That is when i notified him of the pet hair and food. he was not happy that i asked for housekeeping to come and vacuum! So beware he's a little crabby!! I used the fitness room which needs help! Very minimal! The breakfast was served in the mornig but n o details at chek in when it was hours etc! It was okay . typical hotel breakfast nothing to brag about! All in all it fit our needs for a overnight stay!
Dallas/Plano Marriott at Legacy Town Center
4.4/599 Reviews
This hotel is in a spectacular location. LOVE, LOVE, LOVE!!! I can not wait to return. Fantastic customer service, extremely clean, and perfect location. The rooms are nice and extremely comfortable. The only thing I was not a fan of is the the restroom barn door style. If the door was completely closed to one side then you could still see through the crack of the other side. Also, they charge for Wi-Fi. However, I have nothing negative to say about the hotel. I would recommend it and God willing will return.
Extended Stay America Suites - Dallas - Plano Parkway
2.7/546 Reviews
First of all, we wanted to mention that the staff did everything they could to make our stay better. Unfortunately the owners/management of the hotel didn’t give them enough to work with. While the hotel is basically clean, our room looked pretty beat up and had a lot of problems: (1) lots of dings and dents on doors, cabinets and furniture (see pics); (2) there were bugs and roaches running around; (3) and worst of all, a leak under the kitchen sink that had been going on so long it warped the cabinet under the sink and provided a nasty smell. When we had the hotel maintenance man take a look, he said the drain had never been installed properly so had been leaking obviously for months. We couldn’t believe no one else had noticed this before. We selected this hotel based on a booking site (Agoda) and we put in that we needed a breakfast Buffett. Unfortunately their idea of breakfast is a few muffins wrapped in cellophane along with a few breakfast bars. When we asked, the staff said it was because of “Covid”. That’s interesting because we’ve visited at least 5 other hotels in the last 3 months and they ALL have normal breakfast buffets now - this reeks of a cop out by Extended Stay. As we mentioned the staff did everything they could to overcome the problems and were very courteous. Unfortunately the owner/operator if this property apparently don’t share that same concern. This property needs help !
Motel 6 Plano, TX - West - Frisco
3.2/596 Reviews
Yesterday were amazing we had a cookout and everything we really enjoyed it alot doe we all fell asleep fast too lol
Staybridge Suites Plano - Richardson Area
4.3/586 Reviews
The hotel itself is a little dated and run down. There is plenty of parking outside and its right next to a fitness place if you want to work out. It has the generic fitness center with towels and water. The water machine in there wasn't working when I was there. There is a free laundry room. Some of the machines were not working and some were really old and dirty inside from being used to wash something really dirty. The breakfast was pretty generic. I chose not to eat there as it did not appear that appetizing. They stopped the social in the evening. The staff is rarely visible at the front desk - always in the back and come out really slow like you are bothering them from being on social media or waking them up from a nap. The bright spot is that most of the AM people are super nice and very helpful. The housekeeping staff is also great and I highly recommend them. Location wise its less than two minutes from Medical City Plano, right next to a Central Market, right next to Sams Club and Walmart. There are plenty of restaurants with in fifteen minutes of this place.

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