Top Hotels in Plantation with Spas

Clean and tidy, convenient location

Gabby and Derek were charming as usual and the checking in process was great. The bathroom in my room had hair matted in a corner and an additional used wash cloth was hanging on the shower curtain rod. I still consider this hotel as one of my favorites and a hiccup or two won’t prevent me from coming back. The amenities and breakfast are nice and the staff are always pleasant and welcoming.

General Manager, Meredith I wished I could give a 5 star just because of you. You were amazing. I visited Florida for the first time in a few years for a function. We stayed at this hotel. I have a rare neurological disorder which causes lots of issues with my body including nerve damages. I was in a car accident years ago. I cannot walk or balance on my own. I cannot sleep on the floor because my lumbar and sacrum got injured because of the accident. If my lower back hurts I get something similar to a seizure (which I also suffer from) that’s call a spasm. Every muscles in my body will be contract and that causes difficulties breathing. Unfortunately the mattress was too hard. I tried telling them at the front office of my condition before I got there. The Jamaican girl working the overnight shift was so rude on 12th or 13th of July. It was worse when we got there. Not sure how these Jamaican girls got the job. I started thinking they were discriminated against me because of my disability. No empathy. Before we got there I called late at night because I just had a few questions. She hung up the phone on me twice. Apparently she had no answers and couldn’t be bothered with me. When we got there on Thursday the 15th we found out the bed was too firm. My husband went to get another blanket and they told him that was the last one. He didn’t asked them. That didn’t help. I was crying because I didn’t want to get a spasm. I woke up in so much pain, I couldn’t move. Thankfully a nice gentleman and the amazing General Manager was kind enough to offer to move us to another room. We asked if we could have the mattress changed because our room was more spacious fir me. She didn’t hesitated to change the mattress for us. She even had us checked two other rooms to see which mattress was more comfortable. The mattress was switched and it was perfect. The rude Jamaicans with no empathy for someone who is sick could have told us to wait to speak to the manager the following morning. Instead she asked if we wanted to check out? I didn’t tell that girl I wanted to check out in the middle of the night. I couldn’t believe what I was hearing. If you you are disabled do NOT go this hotel before speaking to the General Manager, Meredith. Thank you for making my stay comfortable on the 2nd day until we left.